Apple: put your HomePod 'on a different surface' if it leaves wood marks

Apple: put your HomePod 'on a different surface' if it leaves wood marks
The new Siri-powered HomePod smart speaker has been leaving ring marks on people's wooden surfaces, it seems, and it might be par for the course, says Apple. Some of the people who got the HomePod, noticed it leaves lighter circles where it lies. It turns out that these might be the oils or wax on certain wooden materials getting diffused by the silicon base that is absorbing the thumping sounds emanating from the speaker. Say what? Yes, it's a thing, and it is in the HomePod's support pages... as of today:


Now, who didn't read the manual? Well, so far a bunch of reviewers, and a few guys taking to Twitter to complain about it, so we wouldn't call it a #ringgate just yet. These days folks get enraged by things way more innocuous than stains on their waxed natural wood furniture, so we wouldn't discount the HomePod leaving a mark in our collective rant culture, though it's unlikely to be a permanent one.


source: Apple & BBC 

FEATURED VIDEO

36 Comments

1. Diego!

Posts: 880; Member since: Jun 15, 2009

Ppppffff mega fail. I wouldn't spend a dime in a speaker that leaves a trail behind on my wood furniture. As if Apple. They should be fined by the consumers help. This is a robbery.

5. sgodsell

Posts: 7570; Member since: Mar 16, 2013

There goes all that extensive testing crap Apple said they did for their speaker. Apple is such a liar these days. Clearly they didn't test it sitting on a wood surface. Apple doesn't test their phones in cold weather as well.

28. NarutoKage14

Posts: 1346; Member since: Aug 31, 2016

Human skin also has oils, I guess Apple's speaker is toxic to humans.

6. japkoslav

Posts: 1552; Member since: Feb 19, 2017

It really shows that nobody even tested it. 0,5mm foam on the bottom, there fixed that for you Apple geniuses.

9. SIGPRO

Posts: 2817; Member since: Oct 03, 2012

Sorry to say but apple products are just crap! But iFans will say it's a feature!

10. hmd74

Posts: 542; Member since: Jan 31, 2013

It's a feature!

12. tokuzumi

Posts: 1961; Member since: Aug 27, 2009

If any other company gave these types of responses, they would be out of business. But somehow Apple gets a pass? It's not like there aren't 50 other smart speakers on the market. This smart speaker trend can't die soon enough.

13. Whitedot

Posts: 866; Member since: Sep 26, 2017

Honestly, that silicon should have been in the shape of apple logo. But hey you will get compensation in a form of Itunes voucher for some $25 to spend and be locked into ecosystem again.

14. DFranch

Posts: 558; Member since: Apr 20, 2012

Feature: Perfect way to place the olympic symbol on your furniture to show support for your country.

15. Derekjeter

Posts: 1555; Member since: Oct 27, 2011

It’s so that when you return the crap speaker, you can always look back at the ring and remember what a stupid mistake you made by buying in the first place.

17. rouyal

Posts: 1583; Member since: Jan 05, 2018

HomePod making marks on certain wood? Don’t set HomePod on said wood. Simple as that. I guess it took that dork four tries to figure it out from the Twitter pic. People are helpless nowadays. Oh, and that’s what y’all get for being pretentious and choosing oil over polyurethane. Hipsters....

18. cmdacos

Posts: 4321; Member since: Nov 01, 2016

Lmao Apple logic at its finest

19. rouyal

Posts: 1583; Member since: Jan 05, 2018

Ok. I call it common sense. Move along with all the other Apple hating sheep and keep complaining about an issue that won’t affect 99.99% of users.

36. CHP19

Posts: 50; Member since: Jun 23, 2017

Common sense? Clearly those several marks were for demonstration purposes. The fact is it shouldn't leave such marks in the first place. And yeah that 99.99% statistic is just bs, based on absolutely nothing.

26. SIGPRO

Posts: 2817; Member since: Oct 03, 2012

True sheep has spoken....

20. ShadowHammer

Posts: 209; Member since: Mar 13, 2015

Hello, it's called the iCoaster people! For only an additional $99, you can get the companion iCoaster for your HomePod to avoid those unsightly rings! Just you wait, they'll figure a way to get more money out of their poor product testing.

21. sissy246

Posts: 7129; Member since: Mar 04, 2015

Paying that much for something you shouldn't have to worry about it on you wood furniture. If it will come off though it's not that big a deal, if it won't clean off I would be pissed.

22. Rigmaster

Posts: 234; Member since: Jan 22, 2018

Pretty sure nothing's ever supposed to "leak" or "diffuse" out of any speaker. The Apple response was priceless though.

23. Tipus

Posts: 905; Member since: Sep 30, 2016

Overpriced, unusable without ios device, now this.. Fail of the year :)))

24. TheOracle1

Posts: 2340; Member since: May 04, 2015

Only Apple can spout this type of garbage to explain their mistake.

25. BullDozer

Posts: 159; Member since: Dec 18, 2015

Lolz. Best quality from Apple again.

27. donhwan

Posts: 21; Member since: Feb 15, 2012

iT's A fEatURe!!!

31. imran86

Posts: 208; Member since: Sep 14, 2012

Me: My speaker is leaving wood stains. Apple: You are putting it on the wrong surface.

32. Tipus

Posts: 905; Member since: Sep 30, 2016

iZombies trying to blame wood finish products , too funny :)))

34. c.m.s

Posts: 239; Member since: Dec 10, 2017

Sonos speakers also leave marks on wood. Why havn't there been articles written about it before? Oh, I forgot its not Apple... nobody cares. https://www.tomsguide.com/us/sonos-one-damages-wood,news-26628.html

45. TheOracle1

Posts: 2340; Member since: May 04, 2015

When you tout yourself as the epitome of quality you will get more scrutiny when something goes wrong. When you blame all your mistakes on your customers you will eventually get called out. When you continue to absolve yourself of all blame for everything and blame it on everyone but yourself you will attract ridicule and contempt. Blame Apples own arrogance.

46. lJesseCusterl

Posts: 96; Member since: Apr 27, 2015

"My phone drops signal when I hold it like I would any other phone." "lol just hold it a different way." Never change, Apple.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.