Apple has extended its repair policy for first-gen Apple Watch units with detached backs
I sure hope Apple uses better glue for their cars than they do for their watches. pic.twitter.com/JkIThwC5B7— John Gruber (@gruber) October 3, 2016
And when we say "quietly," we mean it: it appears the extension hasn't been publicized anywhere since coming into effect last year, and has only surfaced now via an internal memo obtained by MacRumors:
Or in other words, Apple will repair devices with detached back covers free of charge, regardless of whether their warranty has expired or not. This applies to not just the regular Apple Watch, but also the Sport, Edition, and Hermès models. And since some users online have reported getting charged for such a repair, they're encouraged to contact Apple Support to request a refund.
And as pointed out by The Verge, this isn't the first time the Apple Watch has had its service policy extended in this way: back in April, following an issue with swelling batteries which made the display protrude, Apple extended the free fix deadline for affected units up to three years as well.