Apple has extended its repair policy for first-gen Apple Watch units with detached backs

A number of users of the first-gen Apple Watch (not Series 1, mind you) have been experiencing a hardware issue where their device's back cover falls off with ease. But while the problem doesn't seem to have affected that high a number of users, Apple has nevertheless quietly extended its free repair deadline to up to three years after purchase.



1. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Well it must be affecting quite a large number of users, if they are extending the warranty. If it was only a few like you claim, then tbey would repair or replace on a case by case basis. No pun intended. So P.A. in your protectionism, you sound dumb. There is no way you can know how ma y are affect because you dont know how many have been sold, or a return or repair rate.

2. tedkord

Posts: 17456; Member since: Jun 17, 2009

Kudos, Apple. A good move.

3. cleatglitch

Posts: 165; Member since: May 25, 2013

i hav two that this has happened too...who puts glue on to make a watch

4. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

A company who's cost to make said watch is less than $50. My Gear S3 costs as much or more than some Apple Watch models. Its not sealed with glue. It's held together with 4 screws, much like real watches have had for years. Apple taking the cheap route always to get the best possible profits.

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