Android Silver may bring premium sales experience to carrier stores

Android Silver may bring premium sales experience to carrier stores
Google has been trying various ways to pressure manufacturers into launching with the newest version of Android, and pushing faster updates, and a new rumor claims that Google has another plan in the works called Android Silver to further those efforts. The idea would be that Android Silver would bring a premium sales and support service to carrier stores.

That alone sounds pretty nice, but of course there is one big caveat: only devices running Android with little to no customization would qualify for the plan. This means the only current devices that would likely make it into the Silver program would be the Moto X, Nexus 5, and perhaps the Google Experience lineup, but those aren't sold in carrier stores, and this program is specifically aimed at carriers. Only five devices could be in the program at any given time, and Google would train carrier staff in terms of sales, helping customers with initial setup, migrating data, and how to download/purchase apps from Google Play

There is evidence that Google may be working on creating its own data migration tool, because the information talks of a five minute time limit for migrating data. It also sounds like the Android Device Manager services might become part of something called "Never Lost", which would allow you to locate, lock, or rename your phone, suspend your wireless service, keep all your stuff backed up, navigate you to your phone's location, and display your phone's current battery life. Lastly, there is mention of a round-the-clock "Hangout assistant", which sounds similar to Amazon's Mayday feature that offers tech support at all times. 

It is unclear how accurate these rumors are, because they are based on less-than-detailed information from slides that were made late last year. So, there's no guarantee that Google is still following these plans, but the idea does sound like something Sundar Pichai would want to push. Is Android Silver something that would get you to buy a closer-to-stock experience device?


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15 Comments

1. galanoth

Posts: 428; Member since: Nov 26, 2011

I like it. Gotta start somewhere.

17. Nexus_bear

Posts: 32; Member since: Nov 19, 2013

I agree I like it too, but it sounds like Sprints Ready-Now service where they do the same thing, for every device.

2. crazymonkey05

Posts: 187; Member since: Nov 20, 2012

I like the silver program I think it will push manufacturer to release updates faster

3. JGuinan007

Posts: 699; Member since: May 19, 2011

I want it

4. amansingal14

Posts: 309; Member since: Sep 08, 2012

It's like Google Play Edition Devices V2. I heard a rumour once that Google is going to scrap Nexus for Google Play Devices. Maybe that's the main objective of the program.

8. networkdood

Posts: 6330; Member since: Mar 31, 2010

That would be cool...

5. Xenaz

Posts: 144; Member since: Apr 28, 2013

I don't think this is helpful as most major OEMs will need to customize the pure Android on their main line-up in order to differentiate themselves from the others. So I think this is basically like some kind of encouraging OEMs to launch their own "Nexus" line-up

14. true1984

Posts: 861; Member since: May 23, 2012

i agree

6. techperson211

Posts: 1280; Member since: Feb 27, 2014

At least google is going upward in terms of customer service.

7. BomberXL

Posts: 82; Member since: Jan 17, 2012

i just say Google, Start making your own cell towers. id pay for any and all of your services

11. ePoch270

Posts: 193; Member since: Sep 26, 2013

I think Goog needs to put their foot down and say carriers and OEM's must run stock android, but can install any apps they want. No more integrated bloatware. That way anything can be uninstalled and Google can push out OTA'S when THEY want to.

13. true1984

Posts: 861; Member since: May 23, 2012

no way. a lot of people like the oem skins. oem skins are part of the reason people buy a specific brand whether its samsung or htc. that and it makes things way too uniformand prevents too much innovation

16. Reluctant_Human

Posts: 910; Member since: Jun 28, 2012

They should at least give you the option of stock or skinned for all phones. Such as when you do a factory data reset.

18. MorePhonesThanNeeded

Posts: 645; Member since: Oct 23, 2011

This is something that I wished OEM's did for all their phones since many times you don't want that skin applied over Android you just want it vanilla and thing program sounds like it would be so delicious especially for me as I am on Verizon and they update too bloody slowly. Finding a pure Google phone on VZW is not going to happen until Google gets a little stern with these carriers and their BS addition of bloat on phones.

12. fuelband

Posts: 28; Member since: Jul 19, 2013

This an area wherein Apple still has the advantage: Faster updates(=faster bug fixin/faster adoption rate/less bloatware/less fragmentation). So comon Google, hurry up with this project already! Imagine KK released 6mos ago n am just gettin it on my N3! Now there is talk of 4.5, sigh...

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