If you're an AT&T customer and have an upgrade to burn, better use it before Sunday when the carrier doubles its upgrade fee to $36. Yeah, we know it is only $18 more, but anytime you are reaching deeper into your wallet it can be frustrating. AT&T says that it has doubled the fee because the "overall costs associated with upgrading to a new device have increased," and because "devices today are more sophisticated than ever."
According to the leaked screenshot, AT&T says its reps should tell customers that the fee is for the costs of selecting and activating the phone that they decide to upgrade to. One thing that AT&T wants its customers to know has no price is the answers to the questions that they can come in and ask anytime. By the way, AT&T says this is the first hike in the upgrade fee in ten years, hintiing that it is a well-deserved increase.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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