If you're an AT&T customer and have an upgrade to burn, better use it before Sunday when the carrier doubles its upgrade fee to $36. Yeah, we know it is only $18 more, but anytime you are reaching deeper into your wallet it can be frustrating. AT&T says that it has doubled the fee because the "overall costs associated with upgrading to a new device have increased," and because "devices today are more sophisticated than ever."
According to the leaked screenshot, AT&T says its reps should tell customers that the fee is for the costs of selecting and activating the phone that they decide to upgrade to. One thing that AT&T wants its customers to know has no price is the answers to the questions that they can come in and ask anytime. By the way, AT&T says this is the first hike in the upgrade fee in ten years, hintiing that it is a well-deserved increase.
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