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Survey shows battery life to be the single main gripe of today's mobile phone user

By Daniel Petrov

Published: Nov 28, 2013, 6:20 AM

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Survey shows battery life to be the single main gripe of today's mobile phone user

A survey among 3500 phone users in US, UK, Germany and UAE, showed that it's not processor speeds and screen quality that are the major concerns of the typical user, although we tech blogs often pay the utmost attention to those, nor are the camera capabilities:

Battery life is our biggest gripe with 1 in 3 (37%) of phone owners saying it's their number one problem. It's significantly higher on the list of frustrations than patchy reception (14%) and high data charges (12%). A long-lasting battery is also the single most important feature desired in a new phone - for 71% of respondents - over and above internet access (57%) and a high spec camera (41%)...

The report also revealed that many of us would like our mobiles to be more resilient and built to survive the knocks of everyday life: over a third (34%) of respondents had bought accessories to protect their phone from scratching, whilst almost the same number (29%) had bought gadgets to prevent damage by dropping or knocking.

People apparently care a lot that their phones last as long as possible on a charge, and they come in a durable chassis that is not easy to break and scuff. From the other considerations when choosing a mobile phone, "the majority of us chose our current mobile phones for ease of use; seven in ten (70%) of respondents rated this as an essential consideration, more important even than price (63%), look/design (49%) and brand (45%)."

Of course, the survey is made by CAT, which makes durable Android phones, but the end results sound about right for what people look most in a phone these days. Processor speeds and screen quality have already reached and even exceeded the level that makes a notable difference, but design, durability and above all, battery life, are the new frontiers for phone makers at large. Would you agree that battery life is becoming the main concern of phone users these days?

LONDON, November 28, 2013 /PRNewswire/ --

Batteries running out, screens cracking and a lack of signal: new research released today shows what really frustrates us about our mobiles phones.
Battery life is our biggest gripe with 1 in 3 (37%) of phone owners saying it's their number one problem. It's significantly higher on the list of frustrations than patchy reception (14%) and high data charges (12%). A long-lasting battery is also the single most important feature desired in a new phone - for 71% of respondents - over and above internet access (57%) and a high spec camera (41%).

Surprisingly the majority of us chose our current mobile phones for ease of use; seven in ten (70%) of respondents rated this as an essential consideration, more important even than price (63%), look/design (49%) and brand (45%).

The research was carried out amongst 3,500 consumers across the UK, Germany, USA and the UAE for Bullitt Mobile Ltd., worldwide licensee of Cat® phones.

Dave Floyd, co-CEO, Bullitt Mobile Ltd. commented: "Most mobile phones are simply not durable enough - and a lot of users are very unhappy about this. Today's hectic and varied lifestyles mean that people are demanding a lot more from their mobile phone. Whether it's a smart phone or a basic feature phone, owners expect their devices to be easy to use, built to last and with a good battery life."

"We carried out this research to gain a deeper understanding of what consumers want and have aimed to address those needs with our portfolio of Cat rugged mobile phones."

The research revealed that a quarter of us rely on advice from friends, family and colleagues as the biggest influence on mobile phone purchase, closely followed by internet searches (21%) and review websites (20%).

Cat phones have longer than average batter life, are waterproof, impervious to dust, shockproof to at least 1.8m with strengthened and scratchproof glass and wet-finger tracking. The range includes android smart phones and feature phones. For more information visit: http://www.catphones.com.

The research was conducted by Leapfrog Research and Planning for Cat phones in September of this year in accordance with ISO 20252, the international standard for market and social research. It was carried out amongst 1000 consumers in each of the UK, Germany and USA, plus 500 consumers in the UAE (total 3,500 consumers).

source: CAT

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Daniel, a devoted tech writer at PhoneArena since 2010, has been engrossed in mobile technology since the Windows Mobile era. His expertise spans mobile hardware, software, and carrier networks, and he's keenly interested in the future of digital health, car connectivity, and 5G. Beyond his professional pursuits, Daniel finds balance in travel, reading, and exploring new tech innovations, while contemplating the ethical and privacy implications of our digital future.