Home
News
You are here

More than 83,000 T-Mobile customers had zero service thanks to major outage

By Aleksandar Anastasov

Published: Feb 14, 2023, 1:45 AM

T-Mobile

Add us as a preferred source on Google Search

T-Mobile's network experienced a widespread outage across many areas in the United States last night, leading to many of its clients to experience complete shut off from the grid. According to Downdetector.com — a website that collects data and reports about such outages — there were more than 83,000 complaints by the time the clock hit 10:20 P.M. ET yesterday. (via Reuters)

The major U.S. wireless carrier seems to have quickly responded and had things und control, as the reports fell to around 9,000 just two hours after their peak. That being said, if you are one of these remaining people experiencing the consequences of this outage, don't be alarmed if you cannot use any of the text, voice, or data services, as those are exactly the issues that everyone is experiencing. Some cannot even call emergency services, or use MVNOs.

T-Mobile took a while before acknowledging the problem to its clients, but after some time the company's President of Technology, Neville Ray, posted on Twitter saying that there has been "significant improvement" and that they are "operating near normal levels."

Apparently, the outage was caused by a third-party fiber interruption issue, which affected T-Mobile's services. What's interesting, though, is that other major carriers also experienced outages, albeit at a much smaller scale. Downdetector shared that there were 2,000 reports regarding Verizon's network, and another 1,200 reports in relation to AT&T's services.

Thankfully, most of these carriers have more or less taken care of the situation, so you won't have to worry about not being able to contact your loved one on Valentine's Day. If you still haven't got a gift for that special someone of yours than you might find our article for the best Valentine's Day deals article quite helpful.

$90

$210

$120 off (57%)

Mint Mobile is now allowing you to get whichever plan you like for either three, six, or 12 months for just $15/mo. If you go for the six-month unlimited service, for instance, you'll now have to pay just $90 upfront instead of $210.

Buy at Mint Mobile

View Full Bio

Aleksandar is a tech enthusiast with a broad range of interests, from smartphones to space exploration. His curiosity extends to hands-on DIY experiments with his gadgets, and he enjoys switching between different brands to experience the latest innovations. Prior to joining PhoneArena, Aleksandar worked on the Google Art Project, digitizing valuable artworks and gaining diverse perspectives on technology. When he's not immersed in tech, Aleksandar is an outdoorsman who enjoys mountain hikes, wildlife photography, and nature conservation. His interests also extend to martial arts, running, and snowboarding, reflecting his dynamic approach to life and technology.