iPhone 7 and 7 Plus users report of subpar in-call audio quality

iPhone 7 and 7 Plus users report of subpar in-call audio quality
A new iPhone launch wouldn't really feel complete without its fair share of early bugs and reported problems. So far, Cupertino's iPhone 7 roll out has been a relatively smooth one. There have been reports of hissing noises affecting some models under heavy load, though Samsung's messy ongoing Note 7 recall has no doubt helped to prevent #hissgate chatter from gathering steam. We've also seen how some handsets struggle to regain cellular signal after after Airplane Mode is deactivated.

Now, another low-key problem with the new iPhones has emerged. As appleinsider reports, some users have found in-call audio to be distorted or distant, as if the sound is coming from the back of the device. A handful of users -- mostly iPhone 7 Plus owners -- have taken to Apple's support forums in search of answers for the issue. Lowering the volume is said to improve clarity as a temporary fix. Regular, out-of-call audio, meanwhile, is said to be unaffected by this particular bug.

It's currently unknown whether the problem is software or hardware-related. If it's the latter, those afflicted will likely be forced to take their devices in for repair or replacement. If we're talking a minor software snag, then Apple should be able to quickly straighten things out with a remedial iOS update. 

We'll keep you updated on any further developments on this story. In the meantime, let us know in the comments whether you've been affected by this audio issue with your iPhone 7 or 7 Plus. 

No images

source: appleinsider

Related phones

iPhone 7
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 1960 mAh(14h 3G talk time)
iPhone 7 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 2900 mAh(21h 3G talk time)

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111 Comments

2. AlikMalix unregistered

Antennagate version 2.0. I wonder if it'll explode though?

5. rick_mobile

Posts: 359; Member since: Dec 13, 2010

The new Notes won't. Can't say new iphones won't hiss though lol

12. truthwins unregistered

that hissgate has no valid report it was just some die hard sammy user reported it to damage the image. But note 7 explosive thing is real .

24. meanestgenius

Posts: 22272; Member since: May 28, 2014

Hey, now we all know what happened to samsungfanboy or whatever his name was. He's baaaaaaack! Lmao!

25. Ordinary

Posts: 2454; Member since: Apr 23, 2015

hillaryisacriminal lol

26. meanestgenius

Posts: 22272; Member since: May 28, 2014

Lol, Exactly! That's who it is.

32. IT-Engineer

Posts: 566; Member since: Feb 26, 2015

Really? Unbox Therapy has made an episode on it and recorded it using a mic. Here enjoy Apple fanboy! https://youtu.be/DX_m_ohC5mI

60. truthwins unregistered

A hiss noice recorde from A iphone while it is facing down right i thought android user were smarter but u just proved me that im wrong

35. darkkjedii

Posts: 31310; Member since: Feb 05, 2011

That was a dumb post.

59. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

112. RebelwithoutaClue unregistered

Hahaha funny. This would happen to most phones though.

99. sgtdisturbed47

Posts: 969; Member since: Feb 02, 2012

How about everyone stop tacking on the word "gate" to every issue the iPhones have. It's worn out and oftentimes incorrect.

101. piyath

Posts: 2445; Member since: Mar 23, 2012

Ya. It's called auditory hallucinations. You hear some s**t abnormally and spontaneously. In this case it is exacerbated by the Note 7 Nuke fanboysm I guess. Or after the nuke they have lost the function of their ears...LOL

107. tedkord

Posts: 17414; Member since: Jun 17, 2009

Except it's not Note users reporting the hissing, it's Apple users. And how exactly does one record an auditory hallucination and post it on YouTube, as several owners have?

15. AlikMalix unregistered

Who's talking about Notes? Why you gotta bring Samsung products into this article. Did I mention something about Notes? Man, you guys are really loosing it.

81. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Why you complaining about people bringing other products into the article when you do the exact same thing vice versa? http://www.phonearena.com/news/The-Samsung-phone-that-exploded-in-the-hands-of-a-6-year-old-wasnt-a-Note-7---it-was-a-Galaxy-Core_id85389/comments/page/1

115. AlikMalix unregistered

On this one, I just pointed out how kids can be watched over with modern tech - find my friends was an example. It was mororun that brought thr derogatory remarks that started the whole damn fan war again.

94. iushnt

Posts: 3122; Member since: Feb 06, 2013

http://ow.ly/hXVe304tOhM See here how you brought up Apple (Post 40) in a Note article. Stop being a hypocrite.

114. AlikMalix unregistered

I brought up their hypocracy - not Apple. The problem is they're hypcoracy happens to involve Apple. Learn to read not just words but meanings too.

117. FrenchGuy

Posts: 134; Member since: Dec 12, 2014

Very funny regarding the fact that you always bring on the table how great every product from Apple is and the flaws of other companies. The" Will it explode though?" was clearly related to the explosive note 7 cases like you have been doing since the very first case. And again, you can't assume. How pitty... And if you're gonna fight back with "I ain't no fanboy because I own a Htc 10", man just don't... No one believe this s**t...

58. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

62. truthwins unregistered

Where is the evidence provided by samsung

100. piyath

Posts: 2445; Member since: Mar 23, 2012

New notes won't???? Are you sure lol??? Cuz I love my family..

108. tedkord

Posts: 17414; Member since: Jun 17, 2009

Yes, we're sure.

4. cnour

Posts: 2305; Member since: Sep 11, 2014

Another news that will disappear in few hours.

6. meanestgenius

Posts: 22272; Member since: May 28, 2014

The pain of denial in your comment is quite evident.

9. truthwins unregistered

The same pain of denial was in ur comment when u got exposed of defending the defunct blackberry.

11. meanestgenius

Posts: 22272; Member since: May 28, 2014

The same pain is evident in your comment because I'm calling out a known troll. You must take it personally, (and you're evidently in a lot of pain as well, considering that you're bringing in an OEM that has nothing to do with this topic, lol) being that we both know that you're a recently banned troll with another account. New accounts like yours are always shown to be suspect by the comments you post.

49. Unordinary unregistered

The pain of denial still reaks a nasty stench on this website about the failure NOte 7 lol, your comment for example is a common method of denialism used by the kaboom lovers

* Some comments have been hidden, because they don't meet the discussions rules.

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