iPhone 7 owners reportedly hit with 'No Service' outages after switching off Airplane Mode

iPhone 7 owners reportedly hit with 'No Service' outages after switching off Airplane Mode
Oh, the joys of being an early adopter. While it's always great to be among the first to try out a new piece of tech like the iPhone 7, you essentially assume the role of guinea pig in helping Apple to iron out those initial seams. With a few reports of the Cupertino's new handset letting out a bit more noise than some had expected, others have found the effects of Airplane Mode to be a little more permanent than they'd hoped. 

After toggling off the Airplane Mode, which shuts down all forms of connectivity when activated, some users have been unable to resume their cellular usage. Instead, users are being met with the dreaded 'No Service'. According to MacRumors, quite a few users have been affected, and Apple is said to be aware of the issue. 

The recommended step, for now, is the old faithful tech tip: turn off the device and turn it back on again. If that doesn't quite produce the desired result, Apple recommends users re-insert the SIM card and try once more. 

The video below shows how an iPhone 6s can swiftly reconnect to cellular post-Airplane mode compared to the iPhone 7. The 6s, on the left, hooks up to AT&T's towers within a couple of seconds where the iPhone 7 — after almost a minute of searching — retires to No Service:


The owner of the device, Yasser El-Haggan, also noted that after trying to connect, the iPhone 7 "got pretty warm in the top right hand corner." He took the device to the Apple Store and was given a replacement.

It's unknown whether this is a software issue or hardware. Interestingly, AT&T and T-Mobile-branded iPhone 7 and 7 Plus models include an Intel 4G LTE modem chip, where Apple has previously stuck with Qualcomm's cellular radios. Whether this has anything to do with the issue remains to be seen, but hopefully, it's a minor problem that Apple can clear up with a near-future software update. 

Has your new iPhone been affected by this No Service bug? Let us know in the comments.

Related phones

iPhone 7
  • Display 4.7" 750 x 1334 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 1960 mAh(14h 3G talk time)
iPhone 7 Plus
  • Display 5.5" 1080 x 1920 pixels
  • Camera 12 MP / 7 MP front
  • Processor Apple A10 Fusion, Quad-core, 2340 MHz
  • Storage 256 GB
  • Battery 2900 mAh(21h 3G talk time)

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76 Comments

1. AmashAziz

Posts: 2934; Member since: Jun 30, 2014

Hope apple knows how to solve the issue with initial batches of iphone, so as to not have a widespread one like bendgate or note 7 explosion..........provided that the problem is legit!

6. Mxyzptlk unregistered

Bendgate was an overblown issue.

9. aegislash

Posts: 1528; Member since: Jan 27, 2015

Android Trolls will continue trying their hardest to make bendgate seem as bad as Samsung's exploding Note7 devices. It isn't even worth arguing with them.

48. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Because it is worse. You think 100 phones that actually showed an issue is worse than 1000's of known phones that bent and several also exploded? Yeah...try harder. No matter what you claim, you can't change the facts no matter how you see it. This video shows over 300 bent phones You can tell they werent bent on purpose!http://www.cultofmac.com/302004/one-nine-refutes-apples-bendgate-claims-hundreds-bend-iphones/ That alone is more severe vs this Samsung issue. And lots of people, Apple refused to replace 100's of units. Samsung is replacing all even ones not actually affected. So yes it is a bigger issue. You can downplay it all you want.

50. Jimrod

Posts: 1605; Member since: Sep 22, 2014

"You can tell they weren't bent on purpose"? By psychic analysis? "That alone is more severe vs this Samsung issue"? A bent phone vs one on fire/exploding, potentially killing you, your family, a plane full of people? Ok dude, whatever you say...

60. marorun

Posts: 5029; Member since: Mar 30, 2015

Jimrod. I dont like Samsung but not a single Samsung phone ever killed someone by burning or exploding or electrical hasard. Its happened several time with iPhone just look on the web. So i recommend to not go thats road :)

67. Jimrod

Posts: 1605; Member since: Sep 22, 2014

I never said a Samsung phone killed anyone, I said it had potential to - due to a legitimate design fault that's been acknowledged by Samsung themselves. All Li-ion powered phones can explode or catch fire if treated a certain way, the Note 7 does so through bad design. Fact.

51. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Seeing as the bend issue is what si cauing Touch Disease, then yes it is a huge issue and that si why Appel is being sued. Because they refused to replace the faulty device. Just like they did with bendgate. When the guy first started oneofthenine.com, over 900 photos and videos were posted. Including videos showing Apple Store refusing to replace bent units. Seeing that "touch disease" is the backlash from it, which apple is now in a Class Action Lawsuit about, that means its pretty serious. Especially when Apple refused to even replace theseaffected units. Which is why they are being sued. When Apple loses this case, Apple will have to either refund or replace. Just think how many customers Apple could lose. So year with iPhone sales already dropping, you better believe it is bigger than your pea brain can imagine. So

52. Jimrod

Posts: 1605; Member since: Sep 22, 2014

I think you'll find Samsung have already paid a massive price for the Note 7 and if, in your world, a damaged phone is worse than a dangerous one then perhaps it's your "pea brain" with the problem.

61. marorun

Posts: 5029; Member since: Mar 30, 2015

see comment 60.

69. razmahtaz001

Posts: 501; Member since: May 11, 2013

let alone the iphones that killed several people...and dont even pretend you havent or didnt hear of those people that got killed by an iphone...i think killing several people is worst than the 100 of exploding note 7 that so far did not kill anyone.

11. bubbadoes

Posts: 1225; Member since: May 03, 2012

funny how people are still talking anound bendgate on an iphone6. hello we are on iphone 7 now. 2 years ago. old news. ALUMINUM WILL BEND IF YOU SIT YOUR AZZ ON IT

13. aegislash

Posts: 1528; Member since: Jan 27, 2015

Well they even bring up Antennagate as a defense for the Note7 issue...reaching for anything at this point.

26. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Obviously, because Note 7 issues were resolved via an apology, bonus gear, and a full replacement/recall. AntennaeGate and BendGate were dealt with by Apple telling the iFans to use plenty of lube.

34. aegislash

Posts: 1528; Member since: Jan 27, 2015

I'm pretty sure a surge in exploding devices in such a short amount of time is considered a much bigger deal than people losing cell connectivity.

70. razmahtaz001

Posts: 501; Member since: May 11, 2013

i think an iphone killing several people is worse than an exploding note 7 that hasnt so far killed anyone

14. Myphoneisonfire

Posts: 403; Member since: Sep 05, 2016

Thats because iPhone 7 is just a pseudonym , the real name is iPhone 6SS new colour iSheep Edition.

17. iFlasher

Posts: 30; Member since: Dec 09, 2014

Mmm... No.

56. tedkord

Posts: 17456; Member since: Jun 17, 2009

Yes, it will. Unfortunately, the aluminum in the iPhone 6 would also bend from being carried in a front pocket.

62. marorun

Posts: 5029; Member since: Mar 30, 2015

Funny how iPhone 6S dont bend as much... Crappy aluminium will bend much easier than good quality one. And when the bending affect a touchscreen controller ( because they removed the metalic shielding of thats controller ) Well its two action to reduce cost to make the device thats made it much more cheap than its should. At the price iPhone are sold no one want this iPhone user or not.

25. NarutoKage14

Posts: 1345; Member since: Aug 31, 2016

#Bendgate is still affecting devices. #TouchDisease is being attributed as a side effect of #Bendgate.

28. Scott93274

Posts: 6040; Member since: Aug 06, 2013

I think the biggest issue with bend gate and antenna gate was not so much the issue, but Apple's response to the issues, they placed blame on the user instead of admitting anything that might be harmful to their image.

38. kiko007

Posts: 7520; Member since: Feb 17, 2016

While I agree Scott, do you honestly think that Samsung would have responded the way they did to #jihadgate had it not been widely reported AND a potential injury hazard? Of course not. This is an issue of false equivalence for most of the people here. You cannot compare the two issues OR responses because they are fundamentally two very different problems. And hell, it isn't like Samsung is doing all that great a nob getting those Notes replaced either tbh.

43. NarutoKage14

Posts: 1345; Member since: Aug 31, 2016

Apple recently had a slew of exploding iPhones. They responded to that the same way they responded to #Bendgate and #Antennagate, they blamed the users each and every time. In at least 1 incident someone actually died yet they still refused to accept any fault. So who dealt with it better?

46. kiko007

Posts: 7520; Member since: Feb 17, 2016

Neither........this isn't rocket science lol. If two drunk drivers get into a car accident, you don't let one off because he apologized. That's retarded. And no they haven't had a "slew" of exploding devices. They've had 4 blow up in 18 months, each of which has been a different model. False equivalence like I said. STOP TRYING TO MAKE THIS ABOUT APPLE! YOU ONLY MAKE SAMSUNG LOOK INFERIOR IN THE PROCESS......HOLD THEM ACCOUTABLE!

53. NarutoKage14

Posts: 1345; Member since: Aug 31, 2016

You further prove what I've always said. When Apple screws up their iSheep defend them claiming the problem is a non issue which is pretty much what you're saying now. I'm not the one making this about Apple, i merely replied to your comment and pointed out my point of view in regards to it. I defend Any company that merits it and chastise when they deserve it. You also don't need to "scream".

54. kiko007

Posts: 7520; Member since: Feb 17, 2016

Nor was I screaming. Simply announcing how people SHOULD be treating this. If you hold Samsung in high regard, hold them accountable for their screw up. I hold APPLE plenty accountable for Antennagate, so, why can't the majority of people here hold Samsung accountable for putting out potentially explosive devices? And stop calling people "isheep" every time they discredit something you say, it undermines the point of the discussion and further distracts from the original point. I have evidence to back my claim, as well as the advent of common sense. 70+ phones exploding is NOT acceptable.......period.

59. tedkord

Posts: 17456; Member since: Jun 17, 2009

If you hold Apple accountable for antennagate, then you're the exception among Apple fans, and Apple itself since they have still not admitted it. I hold Samsung responsible for the battery issue. They should be made to compensate those who were injured or suffered damage, and compensate them well. To those who's phone hasn't burned, all they owe them is either a refund or a safe replacement at no cost. Just like I've always said with antennagate, once Apple offered a full refund or a bumper, they met their obligation. The only issue that remained was the way they handled it, by lying.

74. willard12 unregistered

Hold them accountable....when they are replacing all devices and holding themselves accountable. And, to say they are screwing up a recall that begins on September 21st could only mean that is is already September 21st on your planet.

71. razmahtaz001

Posts: 501; Member since: May 11, 2013

i guess ifans believe the several people who were killed by an iphone is a non-issue as well LOL

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