With online shopping really gaining traction and popularity in recent years, and especially since last year, social media platforms have started to give customers more options to shop. Facebook, for instance, has its own Facebook Shops interface, and now, it’s expanding to WhatsApp.
You will be able to shop from Facebook Shops via WhatsApp soon
TechRadar reports that now, Facebook Shops, a feature providing small business owners with the possibility to sell their products on Facebook-owned platforms, is soon going to expand to WhatsApp.
Facebook CEO Mark Zuckerberg stated in a Live Chat Audio room, and later the details were announced in a post, that the company will be making it easier for users to discover and buy products from Shops. He stated that for select countries, businesses are soon going to get the option to showcase their Shop in WhatsApp, but he didn’t state an official date for the rollout.
Facebook Shops in WhatsApp
The Shop of a business is basically accessible from the business's Facebook page or its Instagram profile. Additionally, products are automatically identified and tagged in the feed, so users can easily find them and purchase something they like. Facebook Shops was launched in 2020, and, as of now, it has over 300 million monthly visitors, and 1.2 million monthly active Shops.
The possibility to have Shops in WhatsApp will allow users to chat with businesses before making a purchase. Additionally, Facebook will introduce better ways to discover Shops on Instagram using ad solutions and visual discoveries for products.
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Izzy, a tech enthusiast and a key part of the PhoneArena team, specializes in delivering the latest mobile tech news and finding the best tech deals. Her interests extend to cybersecurity, phone design innovations, and camera capabilities. Outside her professional life, Izzy, a literature master's degree holder, enjoys reading, painting, and learning languages. She's also a personal growth advocate, believing in the power of experience and gratitude. Whether it's walking her Chihuahua or singing her heart out, Izzy embraces life with passion and curiosity.
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