Would you trust a Samsung smartphone again?

Would you trust a Samsung smartphone again?
Well, it took months for Samsung to come out with the official reason for the infamous Note 7 fiasco, but it has finally done it. The results are out and our questions — answered.

When constructing the Galaxy Note 7, Sammy employed various part manufacturers for the different components within its phones, the batteries included. Samsung sets the parameters it desires, then lets the manufacturer figure out exactly how they want to build the battery.

For the Note 7, two different builders were tasked with making the juiceboxes. And both of them built their own defects into the batteries, resulting in thousands of Samsung fans singing a popular Ed Sheeran song, almost in unison.

Were Sammy's requirements extremely hard on the manufacturers or was it just a terrible case of bad luck, which caused both cells to have a pipe bomb property to them? We don't know. But we do know that, for the past few months, Samsung has said “Sorry” and “Customer safety” more times than Justin Bieber says “Baby” in a full album.

The company swears that it will make extra certain that its devices are dependable next time around and, in all honesty, we do believe that it will try. Sammy's reputation took a major blow, as the taint of the Note 7 threatens to spread across all its devices, driving customers away.

How do you feel about getting a top-tier Samsung handset next time around (Galaxy S8 / Note 8)? Are you still confident in Sammy, do you plan to give the company a break until it proves it has straightened its quality assurance out, or are you off of Samsung products indefinitely?

Would you trust a top-tier Samsung device again?

Yes! I have full confidence that Samsung has learned from its mistake
71.59%
Maybe I'll skip them this year, see if any explosive reports pop up
9.8%
Not touching them until they achieve a solid safety reputation and / or they come out with something VERY cool and I need to have it
7.64%
Nope. I am pretty sure I am done with Samsung
10.96%

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94 Comments

1. BlueVisionist

Posts: 23; Member since: Nov 07, 2016

I'm using a Samsung device right now

9. Zeeya

Posts: 331; Member since: Mar 17, 2013

Zero f**ks given

11. thetcmbway

Posts: 30; Member since: Mar 15, 2016

What will you use after it blows up?

16. sissy246

Posts: 7115; Member since: Mar 04, 2015

Sure it won't be a iphone cause they blow too.

44. ctdog4748

Posts: 797; Member since: Mar 05, 2016

You mention iPhones practically every single time you post. Perhaps it's time you actually indulged in your obsession and just get one already.

52. sissy246

Posts: 7115; Member since: Mar 04, 2015

And why does this have "What will you use after it blows up" to be mentioned in every Samsung articles by trolls.. No thinks, when I spend my money I want to spend it on something that gives me my money worth. I have messed with the one my friend had, yes had tell she saw all I could do with my note 5. She now has a note 5. And why is it OK for apple fans to bring up Apple in Samsung but Ifans get upset the other way around.

76. ctdog4748

Posts: 797; Member since: Mar 05, 2016

"No thinks"?!?!? I think your Samsung Note 5 keyboard has a bit of a problem. And your friend, upon seeing your Note 5, got rid of her iPhone and got a Note 5. Wow! That's not anecdotal at all!

83. sissy246

Posts: 7115; Member since: Mar 04, 2015

Whatever Don't really care what you beleave. She liked the s-pen and wanted one. We went to Walmart and she got one. I also got her to dump Tmobile and now she can come over and still have service.

74. razmahtaz001

Posts: 501; Member since: May 11, 2013

i hope so...because a very small percentage of iphones do kill poeople...although just a small percentage, thats a small percentage way too many LOL

50. tedkord

Posts: 17357; Member since: Jun 17, 2009

Probably your mom, like everyone else.

59. SupermanayrB

Posts: 1188; Member since: Mar 20, 2012

9 imbeciles actually thumbs upped this corny @$$ comment? SMH.

80. remixfa

Posts: 14605; Member since: Dec 19, 2008

my old trusty note 4 with removable batteries. :)

29. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Me too. My Note 7 has been perfect. Next year I will be able to sell it on Craigslist for way more than I paid!

30. ebilcake

Posts: 1230; Member since: Jul 16, 2016

No, you won't. You're clearly delusional.

35. sissy246

Posts: 7115; Member since: Mar 04, 2015

Except it is illegal to sale recalled items. If you sell it and it catches fire it will be you they come after.

57. Dr.Phil

Posts: 2368; Member since: Feb 14, 2011

sissy246 is actually very correct on this. The Consumer Product Safety Improvement Act of 2008 made it illegal to sell any recalled item, EVEN if you sell it at a yard sale or at a thrift store. The fines for breaking this law? Between $100,000 and $15 MILLION. That's a lot of cash to be owing to the government just so you can say "I sold my recalled Note 7 for more than I paid for it".

73. keithtae

Posts: 564; Member since: Mar 25, 2015

Im still f**king waiting for an s8.

2. s.mrabet

Posts: 147; Member since: Oct 26, 2011

Everyone makes mistakes, better to admit it then to blame the user :)

46. Klinton

Posts: 1409; Member since: Oct 24, 2016

I'm more confused of the question of this poll. It's clearly meant to hit Samsung brand. Why not: 'Would trust Note again?', instead?

60. SupermanayrB

Posts: 1188; Member since: Mar 20, 2012

It is iPhone Arena we're talking about.

62. marorun

Posts: 5029; Member since: Mar 30, 2015

Look at the guy who made the poll.. Its the most iphone lover of all phonearena staff and they kinda all iphone lover. so thats should speak for themself.

3. bobby84

Posts: 595; Member since: May 13, 2016

I'm still using my note7 works like a champ

5. Landon

Posts: 1245; Member since: May 07, 2015

Are you concerned about not receiving updates for the phone?

31. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Should I be? I'm curious, what updates do it need. Let's see! Samsung does release security updates from time to time. So the only option to install them is to root your device, which at this point it doesn't even matter if you trip Knox, and edit the file to control the device name. Rename it to the S7 Edge, and you can sideload any security updates that the S7 or S7 Edge receives. The only update that might matter is Android Nougat. But consider this. Android doesn't get or need as many updates as iOS. The phone still works the same. As long as apps still support Android 6.1, what other updates do I need? Can you be specific? The phone works perfect with what it has. As long as I can use the phone as it was original intended, which is, I charge my device to 100%. The only thing that is gimped, is I can't use it with my Gear VR (unless I root it) and I can't use Samsung Pay, which doesn't matter because I have my Gear S3 for that. It seems you are trying to say, the device won't be any good because of updates? What phone does what the Note 7 does? NONE The iPhone 7 Plus is still 2.5 years behind the Note 7. The Note 7 has better cameras than the iPhone 7 Plus and the Pixel. The QHD display works fine. Fast charging/Wireless fast charging still work. Phone still looks the same. Most of the apps on Play Store. Most apps on the Play Store, still require Android Kit Kat minimum or Lollipop. SO until all the apps I use need Nougat, which they never will as a minimum for at least 3 years, why do I need update?

40. mikehunta727 unregistered

He never even mentioned iPhone at all yet you bring it up again in your long barely coherent paragraphs. Updates are very important to devices and the Note 7 should get 7.1.1 so it lags less and has better touch latency improvement and better RAM management because RAM management blows currently in the S lineup(worse RAM management then 2-3GB devices despite having 4GB of RAM. Updates are good, hopefully it can improve the performande of the S lineup dramatically (Nougat)

65. marorun

Posts: 5029; Member since: Mar 30, 2015

The Ram management wont solve a reality. Too many useless features = more ram used. Samsung need to give opportunity to uninstall all the features its add on a one by one basis. Until they do this i wont use samsung device anymore its too bloated.

64. marorun

Posts: 5029; Member since: Mar 30, 2015

Techie the pixel destroy the note 7 and S7 and iphone 7+ on camera departement. Blind test speak for themselve. As much as i agree with several part of what you said i am getting tired of your way of acting like Samsung is best in everything wich is not the case.

90. Leo_MC

Posts: 7432; Member since: Dec 02, 2011

The logic is strong with this comment... with an exception. All the things you're saying are true only to a big fan of the device that has some technical skills; I, on the other hand, would not have the time to waste, rooting, searching for hours on forums for a solution I get on the phone in a few seconds, being locked out of apps and services and finding ways around, being locked out of some carriers networks, not to mention that a simple crack in the display means - most likely - the end of the device. Taking all that into consideration, even my Huawey is better - for me - than Note 7 - a phone I liked, I wanted and I would have bought - is, while my iPhone 7 takes laps around both of them, both in performance and services.

63. marorun

Posts: 5029; Member since: Mar 30, 2015

Concerned about update... must be an iphone user thats love updates thats break up the phone.

71. Landon

Posts: 1245; Member since: May 07, 2015

I'm a Note 5 user and I've always preferred Android over Apple so please don't assume things. My concern is with the security updates and receiving Nougat and possible major future Android releases.

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