WSJ: Bixby is having problems with the English language

WSJ: Bixby is having problems with the English language
According to a report published in today's Wall Street Journal, Bixby has not been a good student when it comes to learning the English language. Apparently, Samsung's AI personal assistant is failing grammar and is also having problems with syntax. This means that Bixby is having difficulties creating sentences in English. The problem, as far as Samsung is concerned, is that competing assistants like Google Assistant and Siri have no problem turning out a snappy sentence in English when called on to do so.

The Journal's report says that it won't be before late June at the earliest before Bixby is launched in the U.S., a month later than the May launch that Sammy was originally aiming for. The delay in launching Bixby could affect sales of the recently released Samsung Galaxy S8 and Samsung Galaxy S8+ in the U.S., even though market research firm Ovum says that only 9% of smartphone users access their personal assistant on a regular basis. And only 50% of consumers have an interest in digital assistants like Bixby, Siri, Cortana and Google Assistant.

Still, the Samsung Galaxy S8 is on its way to topping the sales generated last year by the Samsung Galaxy S7. The latter became the highest grossing smartphone in Samsung's history. The company obviously does not want a problem with Bixby to prevent a new sales record from being set.

Ovum says that there are 3.5 billion active devices that have a native AI assistant on board. By 2021, the company expects that figure to reach 7.5 billion active devices. That would be more than the entire world population for that year, based on computations by the U.S. Census Bureau. Google Assistant is projected to have a leading 23% market share of the market for AI assistants by 2021, followed by Bixby's 15%. Siri will be third with 13%, followed by Alexa's 4%. But this is all a pipe dream for Bixby unless Samsung straightens out the current problem the personal AI assistant is having with the English language.

soource: WSJ (SubscriptionReq'd)

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47 Comments

1. Bankz

Posts: 2548; Member since: Apr 08, 2016

As if anybody expected otherwise.

42. HillaryClinton2020

Posts: 191; Member since: Feb 08, 2017

why bother when no one use Bixby?

2. darkkjedii

Posts: 31102; Member since: Feb 05, 2011

Samsung, get this out. I use Bixby for the aggregated content, but those voice features, that were demo'd were plain sick. This is Samsung's Apple maps fiasco, don't talk about it, if it's not ready for prime time. Apple maps was worse though lol. Man was it bad at launch.

3. ph00ny

Posts: 2033; Member since: May 26, 2011

all the bixby review in korean looks pretty sick as well

4. darkkjedii

Posts: 31102; Member since: Feb 05, 2011

Yeah, when it's ready, it's gonna be awesome.

47. yyzamin

Posts: 382; Member since: Aug 26, 2015

That's how Samsung rolls. Bring out a new feature half baked. That being said they are a little late to the game. Siri came out with the 4s which feels like forever ago.

13. maherk

Posts: 6890; Member since: Feb 10, 2012

I never cared about voice assistants and never will. I didn't bother checking Bixby at all, and the stupid placement of the Bixby button was driving me crazy as i kept accidentally pressing it, so I ended up downloading Package Disabler Pro and disabling everything related to this stupid app. Samsung's worst enemy is them trying to out do Google at everything, and although bloat isn't hindering the performance as it used to, I can only imagine how great of a performer the S8 would be if it was stripped from all those double app that does the same and even worse job than the native Google apps.

14. darkkjedii

Posts: 31102; Member since: Feb 05, 2011

Gotta agree on the bloat. I'd love it, if it wasn't there. I actually like Bixby as far as the aggregation. I do check it.

16. maherk

Posts: 6890; Member since: Feb 10, 2012

Maybe if they didn't try to shove it into our faces with that stupid button, then maybe I would've gave it a chance. The button made me hate it before trying it.

26. darkkjedii

Posts: 31102; Member since: Feb 05, 2011

I can understand that.

31. NoToFanboys

Posts: 3231; Member since: Oct 03, 2015

If only Samsung doesn't stop users from remapping it, then people would love to have that extra button, regardless of Bixby.

18. Plasticsh1t

Posts: 3108; Member since: Sep 01, 2014

20. maherk

Posts: 6890; Member since: Feb 10, 2012

My S8 is snappy enough for me to ignore all those minor details I have an issue with. I will always choose hardware over software, I tried HTC and Huawei(M9+, A9, Honor 8) the past year and I always came back to Samsung, mostly because of the amoled screen and many other stuff that I was missing while using the other phones. I could've saved $200 and got myself the G6, but the Amoled screen and the better battery life, and few other stuff made me pay the $800 without thinking twice about it.

29. ph00ny

Posts: 2033; Member since: May 26, 2011

To be frank, that article is catering to a specific group of people who are not in the typical normal user category to begin with. Take me for an example, i used to root, flash custom roms, kernel, etc. on regular basis and I haven't installed a custom rom since Note2 (Actually i lied on this. I do have a custom rom/kernel running on my Tab Pro 8.4) I even use the stock clock/weather widget on my note 5. Only thing i had customized on it was the lockscreen for security and wallpaper I haven't felt the need to install one in any shape of form

32. Plasticsh1t

Posts: 3108; Member since: Sep 01, 2014

The problem with Samsung phones is that you have to root your phone and mod the hell out of it to get optimal user experience. Something that you don't have to do with other devices. I agree xda is not for your typical average Joe, but I'll take their words over any tech expert.

33. maherk

Posts: 6890; Member since: Feb 10, 2012

How can you say that when you don't even own a Samsung phone? I mean you hate the company and it's products with passion! For me, the last Samsung product that I faced some lag while using was the Tab S 8.4, as for phones it goes back to the S4, which was the last phone I ever rooted. I don't disable or turn off any apps or features, even those that I don't use, and I always enjoy a very fluid and fast experience while using my phones.

36. Plasticsh1t

Posts: 3108; Member since: Sep 01, 2014

I used to have the Galaxy Note 2 back in the day, a galaxy tab 10' 2014, an s4 as a back up phone, and finally a Galaxy Note 4 which was the last straw for me and hated the company with a passion as you mentioned. I used everything but the kitchen sink just to have a silky smooth phone without the lag and jank that is always associates Samsung phones but to no avail. Not mentioning the crazy battery drain on standby from the wake locks associated with Samsung's junk. Sorry for the Techie post.

40. ph00ny

Posts: 2033; Member since: May 26, 2011

I can tell you from experience, despite what people have said, Note5 was a big step up from Note 4 in both performance and experience. Sure it does lack the external memory card support but i have the 64GB version and never once felt that i need more storage

35. ph00ny

Posts: 2033; Member since: May 26, 2011

What do you have to mod specifically? I do have AT&T bloat disabled on mine but i haven't gone beyond that at all and that didn't require modding/rooting.

38. Plasticsh1t

Posts: 3108; Member since: Sep 01, 2014

Bloatware takes precious storage space so I debloat them completely + it makes the ui feels much lighter. Also install a good custom rom and experiment with a kernel and profit.

27. BuffaloSouce unregistered

I don't understand why people are still complaining about double apps when basically all Samsung based apps can be uninstalled. The only Samsung app I have in my S7 Edge is Samsung Pay, Internet and Email

30. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

What's wrong with out doing Google, just shows that they'd rather not get spoonfed by them.

46. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I agree 100% on your first paragraph. ALL VOICE ASSISTANTS ARE GARBAGE. Now havign said that, Samsung is not trying to outdo Google. Samsung is doing what other Android OEM's are not doing and that is why Samsung is the number one Android smartphone maker/seller. Even though Samsung knows. many of its customers will continue to use common social and networking services from names like Google or Microsoft, they still provide alternatives that offer benefits that are specific to its users. I mean consider alternatives. Google main advantage is, all its services work on iOS, OSX, Windows and its own Android. But the services are designed to be mundane and be the same on all. T This is where Samsung does better by offering an alternative benefit where you don't have to leave Samsung's ecosystem to get the same benefits. Example - Bixby vs Google Assistant. If you only own Samsung devices, then the benefits are the same as if you owned multiple devices and just used Google. But with Samsung, every stays on your Samsung. Google wont have any access to your Samsung stuff. Samsung services are protected by Samsung Knox in most cases. Which gives another layer of protection vs what Google offers. Offering something someone else is, isn't about outdoing, its about competition.

19. Scott93274

Posts: 6038; Member since: Aug 06, 2013

I can poke fun at it now, but I am looking forward to in depth comparisons between it and Google Assistant once it is fully functional. But really Dark? You had to reference Apple Maps? lol, it couldn't be that bad of a launch.

5. cdm283813

Posts: 424; Member since: Jan 10, 2015

Trump also has issues with the English language and he's president.

22. Scott93274

Posts: 6038; Member since: Aug 06, 2013

No, President Trump is an articulate genius, he said so himself... https://cdn.meme.am/cache/instances/folder153/500x/71271153.jpg You failed Bigly! That I know with 100% surety! ... confefe :P

6. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Already sounding like S-Voice v2 before it's even released. "The problem, as far as Samsung is concerned, is that competing assistants like Google Assistant and Siri have no problem turning out a snappy sentence in English when called on to do so." Where did you derive that from in the source article?

9. Nopers unregistered

They don't have to just repeat all the information from the source article, Google assistant, Siri and Cortana are all absolutely fine with English and have proven that with actual evidence.

12. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Nor should they be putting words in someone else's mouth. That's telling lies, but I guess that's nothing new here on iPA... From experience, Google voice search ususally has no problem understanding, even picks up what I intended to say when I don't expect it. Cortana for sure struggles with English on my Surface Pro. Simple mathematics question of "What is 57.85 + 89.76", it opened Edge and Bing searches for "What is 57.6 miles plus it's 9 points?". Siri, tended to be a hit and miss, at least up to 2016 when I finally ditched my last iDevice. Their understanding also varies with accent.

15. Bankz

Posts: 2548; Member since: Apr 08, 2016

I doubt the samsung execs themselves even use bixby tbh..

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