Verizon's network fails ahead of Verizon iPhone 4 launch

Verizon's network fails ahead of Verizon iPhone 4 launch

The Verizon iPhone 4 is not only a game changer for Big Red and AT&T, but also a challenge to the carrier's network. And now, at the worst time, just two weeks before the launch of the much anticipated handset, Verizon's usually rock solid network showed signs of instability. Yesterday, it was parts of Virginia which suffered an outage for several hours in the afternoon leaving users with no service whatsoever.



But bad as it is, it wasn't the only issue with Big Red's network as data services were down for BlackBerry users as well. Those reports were not that consistent and 'Berries still had voice service, but all this comes to show that the biggest U.S. carrier has its fair share of network problems. We hope that these were just isolated instances, but some reports suggest Verizon was testing its network. There was no official statement so far to point out the reason for the outage.



Despite the iPhone's track record of being a notorious traffic eater, Verizon was confident about its network capacity at the launch event for the CDMA iPhone 4.


UPDATE: Additional reports suggest that only select areas in the Commonwealth of Virginia were affected. Reportedly areas around Hampton Roads went down at around 1:30 pm EST. Service was swiftly restored at around 3:50 pm EST. Affected areas included Williamsburg, Newport News, Norfolk and Virginia Beach. Problems were also reported in North Carolina.


Thanks, joehenrymayfield!



source: Engadget and BGR



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iPhone 4 Verizon
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  • Camera 5 MP / 0.3 MP VGA front
  • Processor Apple A4, Single core, 1000 MHz
  • Storage 32 GB
  • Battery 1420 mAh(7.00h talk time)

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30 Comments

1. eddptty2003

Posts: 11; Member since: Mar 06, 2010

c'mon people give it up. there isn't any network out there that is perfect and never has any outages. Technology is not perfect. just because we are getting the iphone with verizon everyone is focussing on every little network outage that happens now. and for your information whenever network capacity is added to any provider it doesnt mean just adding more towers and opening more bandwidth it means that they have to modify their MTSO witch is the switch routing centers for all phone and data traffic in the areas and surrounding areas as well.

5. McJax unregistered

The sad part about this is two weeks ago on saturday I dont remember any post's or blogs about the Entire 4g Network going down but Lets make comments over 1 state! leave it be Every network is going to have its up's and downs. Did you come to think that maybe they where fixing something. Better it happen before stuff gets even crazier then after.

16. jogutier

Posts: 324; Member since: Feb 12, 2010

Wow, Phonearena. You must really be bored or tired of copying everyone ele's story. When I work for Verizon, we had a couple of outages per year. Sometimes is was on purposes for testing and other were just outages. On to the next cell phone site. :)

6. MrJazzPurr27 unregistered

I'm sure you wouldn't have made that comment if this article was about AT&T LMBO

21. remixfa

Posts: 14605; Member since: Dec 19, 2008

networks going down for an hour or so in a few markets are not a big deal. it happens to every carrier. the deal with ATT is they just refused to spend the money on increasing their bandwith to handle the traffic. It went to bonuses instead. They have only had the problem this long because they knew they had a lock on iphone customers and didnt start improving their network until the last year or so because they knew people were going to bounce to VZW when it got the Iphone. VZW on the other hand spends over 5 billion a year on network and upgrades which it is ahead by far when it comes to coverage and probably wont have any issues with the iphone4 (other than the crap antenna..lol).

28. busterk unregistered

no because that is the norm for att

2. remixfa

Posts: 14605; Member since: Dec 19, 2008

this isnt news. networks go down once n a while. its definatly not the first time, and definatly not the last. Also, when ONLY blackberries go down, its RIMS fault normally, not the carriers. Those things are tied to RIM servers as well. Anyone that has been in the industry for more than a minute knows that, so either the person writing this has an agenda to make VZW look bad, or they dont know anything about the phones they are writing about.

20. HBVball unregistered

The issue with the Blackberry phones over the weekend was a RIM problem, not a Verizon problem. Remixfa is right, those devices are ties to RIM servers as well and it was a company issue, not a network issue.

3. drakes unregistered

I know how those folks with blackberry feel use to have on

4. jas6549798 unregistered

blackberry provides its own data network which travel through the blackberry server to vzw. Just FYI

7. MrJazzPurr27 unregistered

Correction i bet none of you guys would have made these comments if this was AT&T, yall would of just said "AT&T sucks that's why" LMBO

8. Hallucinator

Posts: 390; Member since: May 24, 2010

When I was on AT&T this happened to me a few times and I've been on Verizon for about 2 years and I had this happen to me as well. Not really a big deal. It happens.

9. joehenrymayfield unregistered

I wish your web sites did fact checking. The entire state did not go down. The Norfolk switch went for a period of two hours. It affected Hampton Roads, Newport News, Hampton, Virginia Beach, and parts of Williamsburg. Look at a map...those are coastal cities. The Richmond switch was up doing fine. I live in West Point Virginia and work on the Northern Neck and I did not have a problem. Report the phone news instead of copying other websites who are also spinning lies. The affected areas were down ffrom about two til 3:50. That doesn't sound like a fail, that's a really good fix time. I have never seen any switch fixed from ANY company fixed that fast.

10. ANDROIDD unregistered

"fair share of network issues" hahaha. verizon network goes down for a few hours in one area and it now has its "fair share of network issues". get real dude. verizon is far superior than at&t. they should not blame their sheisty network on the iPhone either....

11. gee unregistered

So VZW may vulnerable.....NOT BIG RED!!!! NOOOOOOOOOOO!!!!!!!! It just amazes me how everyone is fast to jump in the anti-AT&T bandwagon when articles like this one is about AT&T. Just goes to show that it doesn't matter what carrier ya have they all have network issues and the crybabies in San Fran & NYC need to get off it.

26. cellgeek82

Posts: 518; Member since: Dec 20, 2009

Most of the drama with AT&T is media hype. The media always kicks people and companies when they're down. So what, there are places where AT&T sucks, that's reality. Guess what, there are places that Verizon doesn't work either. Verizon had crap service in a small town I used to live in and for over 10 years never increased coverage. Now that AT&T moved in that area Verizon suddenly had the idea it's time to expand towers...hmmm.

12. JeffdaBeat unregistered

The thing is, every network has gone threw outages like this in the past and Verizon is no different. It happens, doesn't make them any better or worse. But I think people are more willing to forgive Verizon than they are will AT&T or Sprint. It's all about perception.

27. cellgeek82

Posts: 518; Member since: Dec 20, 2009

It's also the brainwashing commercials that Verizon shows, telling the masses that their network is perfect. So a screwup on Verizon is usually written off as Verizon "testing" the network. Seems like the test failed lol. Note to everyone, don't drink too much koolaid, leave room to think for yourself.

30. dowhatyoudo unregistered

its not brain washing its advertising moron. no matter where you look, the tv, poster ads, or even in fast food chains, they always make their product to be better then every other competitors. Apple is the worst at it with the if you are a pc this will happen, when in reality, a true IT specialist or anyone who knows 2 things about how a computer works can tell you pcs are far superior to apples. but the common person thinks oh if they say this it must be true. big mac vs whopper, they always say whose is better, its not brainwashing its called advertising, maybe you should look into some business classes

31. jenyumyum

Posts: 4; Member since: Feb 03, 2011

I agree with you ....

14. trin

Posts: 88; Member since: May 11, 2010

That title is sensationalized and misleading. smh

15. Junior

Posts: 52; Member since: Jun 09, 2010

I'm seriously reconsidering where I get my phone news from.

17. InspectorGadget80 unregistered

And you guys complain bout our AT&T network and don't even care bout the Iphone itself.

18. Lmaojklolbrb unregistered

Next Phonearena headline: "The Internet Fails!" UPDATE: My neighbor's open wifi router was unplugged.

19. Tristann

Posts: 76; Member since: Nov 04, 2010

LOL!!

22. foneguy unregistered

It wasn't even a VZW issue, VA power had an outage that affected the MTSO in Newport News.

23. DOGIEFRESH

Posts: 316; Member since: Jul 15, 2009

Slow-rizon WHAAAAATTTT......???? come on imposible they're gods gift to Americans and the 8th wonder of the world from fanboys point of view, this is BS all phonearena your bloggers should be fired.......LOL...poor fanboys.....!!!!

24. Whateverman

Posts: 3295; Member since: May 17, 2009

This is the saddest attempt at journalism I have seen in a very long time! A 2 hour outage on one switch in Virginia, now constitutes complete network failure? That's a stretch even for ATTs network. And yes, people are more willing to forgive VZW outages, because they are few and far between. And yes there would be more bashing if this article were about ATT because ATTs network does suck! That's what ATT customers have stated time and time again and industry experts agree with them. So let's not pretend ATTs reputation for being the worst is unjustified. They earned that bottom spot for customer satisfaction because of their horrible network.

25. downphoenix

Posts: 3165; Member since: Jun 19, 2010

outages happen from time to time for even the best network. Verizon had its outage in Viriginia, Sprint had an outage going on in New Jersey around that time. Nothing to make a big deal over, stuff happens.

29. Justplaindave unregistered

Only time will tell if VZW will be able to handle the iPhone traffic. I know AT&T put (in 2010) around 19 billion dollars into expanding their network. We can't pretend, either, that businesses are motivated by anything other than greed. They don't invest money unless there's competition. Common sense.

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