Verizon web site suffers outages after Apple iPhone announcement on Tuesday

Verizon web site suffers outages after Apple iPhone announcement on Tuesday
The announcement yesterday of the upcoming Verizon variant of the Apple iPhone 4 sent a huge wave of online viewers surfing toward Verizon's web site. Reminiscent to what happened last year to AT&T's site on the day that pre-orders began for the iPhone 4, Verizon's servers were swamped causing an outage.

One person who kept trying to access the site continued to receive a message that read, "Safari can’t open the page because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again." If Big Red's site couldn't handle the traffic from the announcement, imagine what might occur on February 3rd when the carrier will begin taking pre-orders for the long-awaited CDMA version of Apple's touchscreen device. If what happened to AT&T is any guide, Verizon might have a hard time satisfying everyone who wants to pre-order the Verizon iPhone. The device will be released on February 10th and customers of the nation's largest carrier have been waiting a long time for this phone. While some Verizon account holders might have had their dream of owning a Verizon branded iPhone satisfied by the purchase of some of Big Red's Android models, there still is a huge pent up demand from other Verizon customers, unhappy AT&T iPhone users and others.

Last June, AT&T's web site was hit with ten times the previous year's pre-order traffic and the carrier temporarily suspended taking pre-orders, but not before a record amount of units had been reserved for the first day of taking orders . As we reported, another problem occurred when some AT&T customers, trying to log in to their account to see if they were eligible to upgrade to the iPhone 4, ended up viewing the records of complete strangers.

source: AppleInsider

Related phones

iPhone 4 Verizon
  • Display 3.5" 640 x 960 pixels
  • Camera 5 MP / 0.3 MP VGA front
  • Processor Apple A4, Single core, 1000 MHz
  • Storage 32 GB
  • Battery 1420 mAh(7.00h talk time)



1. hello unregistered

ummm.i am having no issues with this site at all. using internet explorer..

2. networkdood

Posts: 6330; Member since: Mar 31, 2010

YESTERDAY!! Read, no problems....yesterday? Problemas.....

3. xtroid2k

Posts: 601; Member since: Jan 11, 2010

Well, we must remember that web servers and wireless networks are two completely different things. I'm sure the traffic exibited yesterday was well above normal and thus crash the servers for a while. In any event I beleive the wireless network will fair much better. Anyway we can only hope

4. fuzz1 unregistered


5. cellgeek82

Posts: 518; Member since: Dec 20, 2009

I wonder if Verizon's network will do the same after all those iPhones activate?

6. Allday28

Posts: 340; Member since: Nov 19, 2010

Probably not. Verizon and apple have been working on the network since 2008 so it can handle all the iphones.

13. d'oh unregistered

It didn't with the droid activations and it still hasn't.

14. clevername

Posts: 1436; Member since: Jul 11, 2008

Droid launch day activations cannot hope to compare to launch day iPhone activations. iPhone sees activations of around 1 million in 24 hours. No one stood in lines 3 blocks long for 14 hours for a droid. Call those people stupid if you want but it proves the demand is far stronger.

7. *HOVA*

Posts: 564; Member since: Dec 11, 2008

For those who say "crapple bla bla bla, everyone with Verizon wants ANDROID"... think again.

8. XxVerbalxX unregistered

the majority of people are also ignorant dont forget. course people are going to freak and buy it like crazy, its the ONLY reason Verizon would bring it aboard anyway considering apples normal list of operational protocol when it comes to their devices

9. hawk62

Posts: 320; Member since: Nov 21, 2009

Or people just want the better phone! How bout that? Maybe you think that android is better but to say others are ignorant for wanting the iphone is dumb. The iphone is the number one phone for a reason.

10. ninjito unregistered

Whoa Man! How about that. Verizon already feeling the same effects of the iPhone causing crashes. I wonder whats going to happen come launch day. Of course im going to get some retard replying that it wont happen. But bring the comments on!!!

11. bambamboogy02 unregistered

The Pre-order is for current VZW customers wanting to upgrade. Not new service. New service will be left for the 10th to activate in the stores. :) So you all better get in line at your VZW store, it's going to be lines around buildings people.

12. d'oh unregistered

dude the actual website may go down, which is not the NETWORK. Actually who cares about the webstie anyway. Its not the 3g network, so let the website crash.

15. codymws

Posts: 237; Member since: Jun 17, 2010

Just want to clarify this, just in case it hasn't been said enough, the website server has nothing to do with Verizon's network. The network is still the most reliable.

16. cellgeek82

Posts: 518; Member since: Dec 20, 2009

I agree but I was just emphasizing the demand for the iPhone. Even Verizon is prone to "issues". I was on Verizon for years before going to AT&T and I can say with experience that Verizon is hands down a great network, but still had problems in certain areas and situations. In the city I live in Verizon is slow and sometimes had call drops, call failures, data drops etc. I so far have a better experience with AT&T. But no matter how great a network, put enough strain on it and there will be problems. Nobody crashed the website over android but they did with iPhone. This proves the demand.

17. rtyecript unregistered

I really liked the article, and the very cool blog

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