Verizon makes it official, cuts retail jobs

Verizon makes it official, cuts retail jobs
As we told you exclusively last Wednesday, Verizon has laid off some of its retail staff while in the midst of a restructuring of the division. The jobs being axed belonged to Operations Specialists and Experience Specialists. Those two positions have been replaced by the new "retail support specialist" as the two former jobs are combined into one.

While Verizon failed to say how many jobs were affected, our tipster told us that 500 people were laid off by Big Red. Some of these men and women will be given the new job of retail support specialist. The new job will cover store operations, customer experience, merchandising and cash management. Anyone losing their job at Verizon with this action is allowed to apply for a new position at the wireless operator.

Verizon said that competition in the wireless industry is the reason for the move. The carrier is the nation's largest wireless operator in the states, followed by AT&T. T-Mobile is third with Sprint at number four.

source: CBS


Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless