Verizon crushes analysts' expections with 1.17 million net retail postpaid additions during Q4 2017
by Alan Friedman / Jan 23, 2018, 9:48 AM
For all of 2017, net new prepaid additions came in at 2.1 million. That included 1.8 million smartphones, the highest total for Verizon since 2015. Last year's total also takes into account 31,000 net new tablets, and 1.3 million other connected devices.
While churn was up from the third quarter number to 1%, it was down from last year's 1.1% reading. As we told you yesterday, some analysts expect Verizon's churn to increase due to new BYOD promotions being offered by rival carriers. Postpaid phone churn came in at .77%, under .90% for the 11th consecutive quarter.
Revenue for Verizon Wireless rose 1.7% year-over-year in Q4 to $23.8 billion. Operating income for the period was $7.1 billion. 80% of the wireless operator's phone accounts are on an unsubsidized pricing plan as of year end 2017. A year earlier, that figure was at 67%.
Overall, it was a strong quarter for Verizon Wireless. The carrier ran several sales featuring the Google Pixel 2 and the Google Pixel 2 XL, and today starts new BOGO deals for the Pixel 2, Moto Z2 Force, Samsung Galaxy S8 and the LG V30.
Posts: 3771; Member since: Sep 30, 2009
Honest question, all I hear is how Verizon is the devil in the US (I’m Canadian). So why do people keep going with them? How are they this successful? In Canada we have 2 choices for providers but in the US there’s tons to choose from.
posted on Jan 23, 2018, 10:04 AM 0
Posts: 1438; Member since: Oct 27, 2011
People who bitch are people who probably didn’t get a phone for free. It’s the best coverage, constant speed on LTE. The price is right $45 a line for unlimited everything. It’s the best carrier by far. Sprint and T-Mobile still drop calls like crazy, and if you’re indoors forget about having service.
posted on Jan 23, 2018, 10:27 AM 5
Posts: 1789; Member since: Apr 22, 2014
Since switching from Verizon to tmobile I haven't had any problems with getting a signal indoors as a matter of fact it's been better than the CDMA carriers. I've also had less dropped calls and way faster data speeds than I ever got on Verizon and my bill is cheaper. I don't go camping in the middle of nowhere so I don't need the coverage that Verizon has to offer. I've taken road trips around the middle and Eastern US and tmobile didn't drop out once. I'd say T-Mobile service is just as good or even better than Verizon for me. The old day's of T-Mobile having garbage service is gone, dropped calls and no service indoors is a thing of the past for T-Mobile.
posted on Jan 23, 2018, 7:58 PM 1
Posts: 275; Member since: Sep 19, 2013
They have the best coverage across the country and in every city. In fact, some smaller towns and cities only have Verizon as a choice. Personally, I live in a big city so I chose Sprint which is lower priced and just as good in my area had has no data cap(nor soft cap).
posted on Jan 23, 2018, 10:31 AM 4
Posts: 835; Member since: Dec 11, 2017
They have very good coverage, and their customer service at least for me has been good. The problem is their pricing structure for the amount of subscribers is too high. Especially considering T-Mobile who has similar coverage for less.
posted on Jan 23, 2018, 12:20 PM 1
Posts: 2479; Member since: Oct 09, 2017
iPhone X effect Same every year, carriers release their record quarters and then Apple does the same.
posted on Jan 23, 2018, 11:06 AM 0
Posts: 20; Member since: Dec 07, 2012
It's clear those who laud Verizon haven't been to areas where Verizon works poorly. In Nashville, for example, the network is incredibly congested. Customers are unable to utilize data during work (peak) hours throughout the city and in suburbs. We're talking areas with Fortune 500 companies. The service is virtually unusable for anything other than voice calls. I've been to airports across the country and have experienced the same thing. It's called network congestion, and Verizon isn't doing anything about it (locally). Even the local Verizon rep suggested I steer clear of Verizon, and possibly go with T-Mobile because of this. The store representative!!!
posted on Jan 23, 2018, 11:09 AM 3
Posts: 675; Member since: Jan 15, 2016
That’s good but not one penny from me you crooked carrier.
posted on Jan 23, 2018, 11:29 AM 3
Posts: 180; Member since: Jun 15, 2015
Yea and as if the other carriers aren't crooked? They're all on the nsa payroll. The pink one uses shady tactics and lies to lure customers in droves, then you find out your bill and rate plan is all f**ked up, your hd video streaming is being throttled to hell, and you go anywhere out of a major city and no signal.
posted on Jan 23, 2018, 11:58 AM 1
Posts: 20; Member since: Oct 18, 2017
I'm not trying to bash Verizon or anything, but Sprint sucks and ppl r leaving At&t for T-Mobile and Verizon. Verizon lowered their expectations/quota this year to not be lower year after year and also was the only carrier to carry the pixel 2 which is huge. They did great, but T-Mobile is still taking majority of the lines. Verizon's prices are still outrageous. Verizon's family bill with eips are prob avg $300 where T-Mobile is $200. Is the seriously little bit extra coverage worth the $100 extra a month. To some maybe, hey if your willing to pay for it good on you. Verizon and T-Mobile is pretty much the way to go nowadays.
posted on Jan 23, 2018, 12:31 PM 0
Posts: 1946; Member since: Feb 15, 2012
After fumbling with T-Mobile crappy voice coverage, and AT&T, back with Verizon prepaid. Most complaints are warranted, they are pricey, compared to the competition. However, the old adage applies, you get what you pay for. Verizon, has slowly equalized prepaid plans e.g. now we access to My Verizon, carry over data, and throttle data after exceeding plan's data. Where as, those feature were limited only to postpaid customers in the past.
posted on Jan 23, 2018, 2:26 PM 0
Posts: 278; Member since: Jul 26, 2012
What is the matrix for these numbers? These carriers will do anything to bloat the numbers and of course nobody questions them. In my area Verizon has the best coverage but is slower than ATT and T-Mobile.
posted on Jan 23, 2018, 9:42 PM 0
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