Verizon crushes analysts' expections with 1.17 million net retail postpaid additions during Q4 2017

Verizon crushes analysts' expections with 1.17 million net retail postpaid additions during Q4 2017
This morning, Verizon released its quarterly earnings report for the last three months of 2017. Analysts expected the nation's largest carrier to report 685,000 net new postpaid subscribers. Big Red blew right past that forecast by adding 1.17 million net new postpaid customers for the period that covered October through December. This nearly doubled last year's number, and was the most net new postpaid customers added by Verizon since the first quarter of 2016. The number of postpaid net new smartphone additions was 647,000, up 42% year-over-year.

For all of 2017, net new prepaid additions came in at 2.1 million. That included 1.8 million smartphones, the highest total for Verizon since 2015. Last year's total also takes into account 31,000 net new tablets, and 1.3 million other connected devices.

While churn was up from the third quarter number to 1%, it was down from last year's 1.1% reading. As we told you yesterday, some analysts expect Verizon's churn to increase due to new BYOD promotions being offered by rival carriers. Postpaid phone churn came in at .77%, under .90% for the 11th consecutive quarter.

Revenue for Verizon Wireless rose 1.7% year-over-year in Q4 to $23.8 billion. Operating income for the period was $7.1 billion. 80% of the wireless operator's phone accounts are on an unsubsidized pricing plan as of year end 2017. A year earlier, that figure was at 67%.


Overall, it was a strong quarter for Verizon Wireless. The carrier ran several sales featuring the Google Pixel 2 and the Google Pixel 2 XL, and today starts new BOGO deals for the Pixel 2, Moto Z2 Force, Samsung Galaxy S8 and the LG V30.

source: Verizon

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18 Comments

1. bucky

Posts: 3790; Member since: Sep 30, 2009

Honest question, all I hear is how Verizon is the devil in the US (I’m Canadian). So why do people keep going with them? How are they this successful? In Canada we have 2 choices for providers but in the US there’s tons to choose from.

2. Derekjeter

Posts: 1524; Member since: Oct 27, 2011

People who bitch are people who probably didn’t get a phone for free. It’s the best coverage, constant speed on LTE. The price is right $45 a line for unlimited everything. It’s the best carrier by far. Sprint and T-Mobile still drop calls like crazy, and if you’re indoors forget about having service.

16. Mreveryphone

Posts: 1832; Member since: Apr 22, 2014

Since switching from Verizon to tmobile I haven't had any problems with getting a signal indoors as a matter of fact it's been better than the CDMA carriers. I've also had less dropped calls and way faster data speeds than I ever got on Verizon and my bill is cheaper. I don't go camping in the middle of nowhere so I don't need the coverage that Verizon has to offer. I've taken road trips around the middle and Eastern US and tmobile didn't drop out once. I'd say T-Mobile service is just as good or even better than Verizon for me. The old day's of T-Mobile having garbage service is gone, dropped calls and no service indoors is a thing of the past for T-Mobile.

3. SyCo87

Posts: 318; Member since: Sep 19, 2013

They have the best coverage across the country and in every city. In fact, some smaller towns and cities only have Verizon as a choice. Personally, I live in a big city so I chose Sprint which is lower priced and just as good in my area had has no data cap(nor soft cap).

9. Xavier1415

Posts: 207; Member since: Feb 26, 2012

Cause they have the best network and great LTE speeds

11. makatijules

Posts: 835; Member since: Dec 11, 2017

They have very good coverage, and their customer service at least for me has been good. The problem is their pricing structure for the amount of subscribers is too high. Especially considering T-Mobile who has similar coverage for less.

4. midan

Posts: 2999; Member since: Oct 09, 2017

iPhone X effect Same every year, carriers release their record quarters and then Apple does the same.

14. makatijules

Posts: 835; Member since: Dec 11, 2017

These were added subscribers for the entire year. This has ZERO to do with Apple or the iPhone.

5. azuleyez

Posts: 23; Member since: Dec 07, 2012

It's clear those who laud Verizon haven't been to areas where Verizon works poorly. In Nashville, for example, the network is incredibly congested. Customers are unable to utilize data during work (peak) hours throughout the city and in suburbs. We're talking areas with Fortune 500 companies. The service is virtually unusable for anything other than voice calls. I've been to airports across the country and have experienced the same thing. It's called network congestion, and Verizon isn't doing anything about it (locally). Even the local Verizon rep suggested I steer clear of Verizon, and possibly go with T-Mobile because of this. The store representative!!!

7. DaBigDogg

Posts: 24; Member since: Sep 17, 2013

Same issue on Long Island, NY. Even NYC has boatloads of congestion; one of my close friends rids the LIRR from Brooklyn to Ronkonkoma and even with full signal can barely hit 2Mbps at times.

6. Jrod99

Posts: 758; Member since: Jan 15, 2016

That’s good but not one penny from me you crooked carrier.

15. BuffaloSouce unregistered

You post the same thing on EVERY article about Verizon...they seem to being quite well without you and your pennies

8. Quicksword_Phantom

Posts: 180; Member since: Jun 15, 2015

Yea and as if the other carriers aren't crooked? They're all on the nsa payroll. The pink one uses shady tactics and lies to lure customers in droves, then you find out your bill and rate plan is all f**ked up, your hd video streaming is being throttled to hell, and you go anywhere out of a major city and no signal.

10. Xavier1415

Posts: 207; Member since: Feb 26, 2012

Lol I was about to say like the other carriers are not crooks lol

12. erolva35

Posts: 20; Member since: Oct 18, 2017

I'm not trying to bash Verizon or anything, but Sprint sucks and ppl r leaving At&t for T-Mobile and Verizon. Verizon lowered their expectations/quota this year to not be lower year after year and also was the only carrier to carry the pixel 2 which is huge. They did great, but T-Mobile is still taking majority of the lines. Verizon's prices are still outrageous. Verizon's family bill with eips are prob avg $300 where T-Mobile is $200. Is the seriously little bit extra coverage worth the $100 extra a month. To some maybe, hey if your willing to pay for it good on you. Verizon and T-Mobile is pretty much the way to go nowadays.

13. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

After fumbling with T-Mobile crappy voice coverage, and AT&T, back with Verizon prepaid. Most complaints are warranted, they are pricey, compared to the competition. However, the old adage applies, you get what you pay for. Verizon, has slowly equalized prepaid plans e.g. now we access to My Verizon, carry over data, and throttle data after exceeding plan's data. Where as, those feature were limited only to postpaid customers in the past.

17. Paximos

Posts: 283; Member since: Jul 26, 2012

What is the matrix for these numbers? These carriers will do anything to bloat the numbers and of course nobody questions them. In my area Verizon has the best coverage but is slower than ATT and T-Mobile.

18. theot14430 unregistered

Verizon lures you with competitive pricing, then adds $20 extra per line. Great coverage though.

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