Verizon resellers say no to rice, use vacuum to salvage wet phones with Redux


Forget taking your phone from the bottom of the river and putting it in a bag full of rice, Verizon is taking the task of drying up your phone to a professional level. More than 2000 Verizon resellers are equipped with Redux moisture-absorbing machines and can help customers save their phones and data after unfortunate waterboarding incidents, for a price.

Resellers like Wireless Zone, Victra and The Cellular Connection can subscribe you to a $29.99/year plan that entitles you to two procedures for salvaging your phone after you've sent it to the un-synchronized swimming championship.

The Redux machine basically creates a vacuum that lowers the boiling point of the water inside your phone so that it can turn into cold gas that won't damage the device and can safely evaporate through the handset's openings. The whole process takes about half an hour with water-resistant phones presenting the biggest time challenge due to the copious amounts of adhesive applied in the assembly points.

If the device is not plugged in after dunking it in the pool, the Redux founder Zielinski claims 84% success rate in salvaging the phone to the point where it retains its typical usage duration expectancy. The Redux machine costs $49 to lease per month and just a couple of subscriptions sold can offset the outlay for Verizon resellers. 

Redux has already sold nearly two million subscriptions and is pitching the device to other carriers, too. As for the bowl or pack of rice "slippery when wet" advice? Well, Zielinski has the following comment: "Rice is OK, but you don’t know when all the water’s out of it. Will it take two minutes or two weeks?" Plus, the American way has always been a high-tech solution to a low-fi problem, so the Redux devices might soon become a staple in carrier shops near you.

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5 Comments

1. sissy246

Posts: 7035; Member since: Mar 04, 2015

No, we all have not been there. In 12 years i have never dropped a phone in water or spelled anything on one.

3. BuffaloSouce

Posts: 1259; Member since: May 01, 2017

Then this didn't apply to you, so quit acting like a salty vag as if they're addressing you specifically

4. worldpeace

Posts: 3106; Member since: Apr 15, 2016

You're the only one that getting salty here. He got a point, and the video is wrong (on that part).

2. Rampage_Taco

Posts: 1025; Member since: Jan 17, 2017

Rice? Personally I prefer silica gel. Much more proficient and doesn't cake inside of charging ports

5. Godlymansean

Posts: 333; Member since: Apr 14, 2017

From a reps perspective its something a lot of general consumers need, also most people don't have silica gel lying around, but yeah its an ad geez go file a formal complaint so upset that they said, "we've all been there".

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