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U.S. iPhone owners happier with their phone than Pre owners

By Alan Friedman

Published: Aug 14, 2009, 10:28 PM

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RBC Capital and ChangeWave Research reported the results of a survey that shows that more iPhone users are very satisfied with their phone than Pre owners are with theirs. According to the survey, 99% of 200 Apple iPhone 3GS users in the U.S. were satisfied with the touchscreen device. Of those, 82% said they were very satisfied. A survey of 40 Palm Pre owners showed 87% satisfied but just 45% of them are very satisfied.

When asked what they liked and disliked the most about their phones, 45% of iPhone users said that the touch screen interface was the best feature. What did iPhone owners dislike the most? No surprise. 55% of them said they did not like AT&T's network. 47% of Pre owners also favored their device's touch screen interface, while 45% cited the short battery life as their chief dislike.

Apple iPhone 3GS Specifications | Review
Palm Pre Specifications | Review

source: RBC Capital Markets/ChangeWave survey via Fortune

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Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.

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