U.S. iPhone owners happier with their phone than Pre owners

U.S. iPhone owners happier with their phone than Pre owners
RBC Capital and ChangeWave Research reported the results of a survey that shows that more iPhone users are very satisfied with their phone than Pre owners are with theirs. According to the survey, 99% of 200 Apple iPhone 3GS users in the U.S. were satisfied with the touchscreen device. Of those, 82% said they were very satisfied. A survey of 40 Palm Pre owners showed 87% satisfied but just 45% of them are very satisfied.

When asked what they liked and disliked the most about their phones, 45% of  iPhone users said that the touch screen interface was the best feature. What did iPhone owners dislike the most? No surprise. 55% of them said they did not like AT&T's network. 47% of Pre owners also favored their device's touch screen interface, while 45% cited the short battery life as their chief dislike.

Apple iPhone 3GS Specifications | Review
Palm Pre Specifications | Review

source: RBC Capital Markets/ChangeWave survey via Fortune



1. secondcor517

Posts: 94; Member since: Oct 06, 2008

kinda interesting that a poll that makes up 240 people is newsworthy....

2. phkhmh42

Posts: 7; Member since: Feb 26, 2009

I can't believe that they actually waisted there time with this survey. Of course they're going to be happier with the iPhone 3G than the Palm Pre. Apple has had plenty of time to work out "Most" of the bugs out and the Pre is Palms hail mary pass to stay in buisness.

5. russi

Posts: 11; Member since: Jun 08, 2009

Your definiteley right the we are on the what third generation of the iphone i dont even know any more and the 1st of the pre a little soon to make stupid comparisons like this wait till we have the third generation of the pre and you survey the same amount of people phonearena needs new writers for the articles they post on their website this stuff is rediculous

6. E.N.

Posts: 2610; Member since: Jan 25, 2009

In an old keynote Apple, they said that the first gen-iPhone had over 9/10 satisfaction rates. And it's not like Palm blindly put their phone on the market. They had been keeping up with the latest technologies and latest customer needs the entire time when they were making the phone. Comparing the 1st generation iPhone to the the palm pre is as fair as comparing a phone from the 1990s to a phone from 2010. And just because the iPhone is on it's third year that doesn't mean the Pre is three years behind. And I think a lot of people are having trouble understanding that.

3. nalu808

Posts: 39; Member since: Jul 14, 2009

i cant believe they asked 200 iphone users and only 40 pre. i think it would be more fair to ask even number of people on both sides.

4. The Doc

Posts: 122; Member since: Dec 11, 2008

A survey showed that 66% of people who eat food, prefer dinner over lunch. While the remaining 33% of the people surveyed, claimed to either enjoy breakfast or nothing at all. All 3 people surveyed had a dislike for cigarettes... This is not news! Of course people love the iPhone and hate the service. Anything that promotes the damn device, the website deems it necessary to post for everyone to see. Again, change your name to iPhonearena.com so that everyone knows what type of news to expect...

7. WKlingbeil

Posts: 215; Member since: Dec 26, 2008

Well, I mean, that's kind of funny, because everytime I see any user ratings for the iPhone, it's ranked substantially lower than a vast majority of other phones, not excluding the Pre. I agree 100% with the assertion that surveying a whopping total of 240 people is a ridiculous idea. But, I guess it makes sense, because as we all know, when surveyed person equals 1 million people, so 240 people surveyed equals 240 million people. So, that makes more sense, hopefully everyone is a bit more satisfied, now that I've explained scientist logic to you all. Trust me, I know some scientists... Through some contacts I've met here and there, they've introduced me to tons, if not a couple scientists in my life.

8. WKlingbeil

Posts: 215; Member since: Dec 26, 2008

And what I'm trying to say in that post, is that I KNOW scientists, everything about them.

9. hmcougar09

Posts: 137; Member since: Jan 25, 2009

I actually like the 2nd exhibit where it asks: What do you dislike most about your iPhone 3GS and replies were majority in "ATT Network!" Bahahaha, I can't wait to see how many people switch when iPhone comes to Verizon.

10. KingOfPhones

Posts: 41; Member since: May 04, 2008

wow. that was bold. haven't heard this idea before /sarcasm

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