The results are out! Android software updates: how happy are you with your manufacturer?

The results are out! Android software updates: how happy are you with your manufacturer?
Timely software updates in the world of Android have, as the time has gone by, grown into a full-fledged tool for differentiation between the many manufacturers, and more importantly -- a considerable advantage. In an industry characterized with being at the very wave of technology, any kind of compromise is hard to swallow, and exposes the company behind it to risk. Falling behind on Android, it seems, is a sure-proof way to deter consumers from your products, and there's more pressure than ever for handset makers to keep up. The rise of Google's Nexus-branded line of devices is a monumental testament to that notion. So how did the companies do in the eyes of their backers? That's what we set out to discover on Monday, and you've answered the call.

The situation is quite grim, according to our readership. Only a quarter (24.39%) of you are satisfied with how well your manufacturer of choice is handling Android updates, which is a rather poor showing no matter how you look at it. In contrast, 41.33% are rather neutral -- its not all bad, but there's definitely room for improvement. Lastly, a significant portion of poll-takers -- 34.28% -- are livid with their manufacturer. 

Obviously, we feel obligated to point out that it would be unfair to point the finger solely at the companies behind the products we use -- do keep in mind that your carrier is also a big hurdle on the path to swift updates. New software has to go through extensive testing at, say, AT&T's labs, and that's a considerable deterrent. That said, we're still hoping that a bright fellow at Google will, one day, figure out a way for Android to stay up-to-date across the entire spectrum of devices.

Android software updates: how happy are you with your manufacturer?

Living the dream, I'm completely satisfied
24.39%
Not great, but not bad either
41.33%
Very unhappy! This is not what I signed up for
34.28%

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32 Comments

1. AfterShock

Posts: 4146; Member since: Nov 02, 2012

Nexus happy I am.

3. networkdood

Posts: 6330; Member since: Mar 31, 2010

Just wish they made a 6 inch version of the phone

14. preetmalhotra

Posts: 114; Member since: Apr 27, 2012

.....

16. tokuzumi

Posts: 1862; Member since: Aug 27, 2009

Sony Xperia *Something* Google Play Edition

7. TylerGrunter

Posts: 1544; Member since: Feb 16, 2012

Same here!

8. Nikolas.Oliver

Posts: 1574; Member since: Jul 01, 2012

Same here

9. akki20892

Posts: 3902; Member since: Feb 04, 2013

Same here.

10. ihavenoname

Posts: 1693; Member since: Aug 18, 2013

Same here.

11. XperiaFanZone

Posts: 2277; Member since: Sep 21, 2012

Same here.

15. preetmalhotra

Posts: 114; Member since: Apr 27, 2012

you all "same here" guys could have liked the original comment!

20. LiyanaBG

Posts: 381; Member since: Nov 07, 2013

htc one and very happy with the updates and i have a note 3 from samsung still waiting for an update.

30. Epicness1o1

Posts: 303; Member since: May 30, 2013

Not same here T_T

2. networkdood

Posts: 6330; Member since: Mar 31, 2010

Updates for me are excellent...for anyone dissatisfied there is always XDA...

5. rawbow

Posts: 428; Member since: Mar 30, 2012

It's really not an update if you gotta break your balls in XDA which is good btw . OTA counts as an update. The rest are working cracks and fix ups.

22. networkdood

Posts: 6330; Member since: Mar 31, 2010

Naw, it is fun modding your phone and flashing ROMs...

25. 1701nino unregistered

Nah it's not fun,it's very uncomfortable,i always get nervous when i mess around with my phone,cause if i brick my nexus 4 back to the stone age for me.Wife says NO NO to a new phone.And you seem to forget that roms can be pretty unstable,heck i had problems with my jailbroken ipad 2 (evasion) and hat to unjailbreak it,most people don't even know what and how to do this thats why they are stuck on their stock firmware maybe updating it OTA here and there.

4. ReaperChief

Posts: 31; Member since: Dec 21, 2012

Galaxy S4.. happy with everything except for some features that aren't really critical priority such as waterproofing and better build quality..

6. CanYouSeeTheLight

Posts: 1122; Member since: Jul 05, 2012

HTC One owner and more than satisfied, been using kitkat for months now HTC really stepped up their game regarding updates last year.

12. Gulliver

Posts: 49; Member since: Sep 18, 2013

I am usually happy with the polls you PA do, but I am sorry, this time it is a bit non sense. "how happy are you with your manufacturer?" and not manufacturer you can point to show your satisfaction level. Its like comparing apples and pears ... no offence :)

13. iyngr

Posts: 72; Member since: Jul 14, 2013

Its the LG I'm unhappy with. G Pro hasn't seen an update since launch and they're all ready to release the next iteration..

17. preetmalhotra

Posts: 114; Member since: Apr 27, 2012

ummmm....U talking of Optimus G Pro or G Pro lite?

18. Mr.Mr.Upgrade

Posts: 474; Member since: Aug 30, 2011

All you rooted people stop the false tells,this article is for OTA updates,

19. protozeloz

Posts: 5396; Member since: Sep 16, 2010

Im on 4.3 on the Z1 and im quite happy about it, 4.4 will add more stuff, but I can use most of it on 4.3 (included the Google edition launcher and the 4.4 camera with photo sphere)

21. Deaconclgi

Posts: 405; Member since: Nov 03, 2012

I am ok with the OS versions what I am NOT ok is with silly oversights that make apps incompatible on phones that have the same or vastly superior hardware. It makes NO sense that Asphalt 8 isn't compatible on my G2 but is on my Nexus 5 and Galaxy Tab 2 7.0. I have been dealing with App fragmentation for YEARS!!!!!! I have bought several apps that worked on my HTC One S years ago that are not compatible with my newer phones..hint hint...EA games such as Mass Effect and NBA Jam.. It would be nice if Google would enforced an app compatibility model similar to PCs where it was based on the hardware, where there are minimum requirements and as long as your device meets the minimum requirements to install it, it should be installable with your experience varying. It is a shame that my Snapdragon 800 devices cannot run apps that ran perfect on a Snapdragon S3 due to the dreaded "This app is not compatible with your device". What does that even mean? I have the latest OS and the latest hardware....did Joe developer forget to click LG G2/Nexus 5 in the multi-thousand list of Android devices? It shouldn't be up to a check box to determine app compatibility when the OS and hardware are more than capable. No, PC devs don't check every hardware setup, OEM and so forth, they build software that runs with a minimum OS and hardware requirement and go up from there. I don't care if I have Android 4.0, 4.4, 9.5, if my hardware can run it and it requires Android 2.3........I should be able to run it. End rant.. End rant.

23. networkdood

Posts: 6330; Member since: Mar 31, 2010

My kids have that problem with their 4th generation ipods as some apps do not work on them - that is how companies 'persuade' you to upgrade...

24. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

aka 'Planned' obsolescence.... Just not planned by the device owner.

26. alrightihatepickingusernames

Posts: 474; Member since: Dec 29, 2013

Even though I own a Nexus 5 I can't honestly say I'm happy with the eighteen month policy.

31. Berzerk000

Posts: 4275; Member since: Jun 26, 2011

You realize it's an at *least* 18 month policy, right? You are guaranteed 18 months of support, but will most likely get more. The Galaxy Nexus got 21 months of support, and got dropped because of lack of official drivers from Texas Instruments. Since Qualcomm shows no signs of stepping out of the mobile business like TI did, they'll more than likely support the S800 in the Nexus 5 for more than 2 years.

32. alrightihatepickingusernames

Posts: 474; Member since: Dec 29, 2013

I seriously hope you're right but I have doubts, if the lack of official drivers was the reason then why didn't Google state that and apologize? Also, I just checked and the Nexus S was also updated for 21 months, development may have been started within the eighteen month window and finished after it. We'll see how rigid the policy is sometime after April, but as of now I'm not comfortable with it.

27. Jason78

Posts: 281; Member since: Apr 10, 2013

I bought a Nokia E5 just before Nokia announced they were killing symbian. Then I bought a Motorola Photon 4G just before Motorola announced they were breaking their promise to support all phones for 2 years. I bought a Moto G just before the sale to Lenovo. So NO, I'm not happy with software updates.

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