T-Mobile to launch LTE service next year; carrier lost 802,000 contract customers in Q4

T-Mobile to launch LTE service next year; carrier lost 802,000 contract customers in Q4
Not having an Apple iPhone 4S to offer its customers as the latest iteration of the smarthphone launched in October, T-Mobile saw 802,000 contract customers leave in Q4. We would assume that many of them felt that paying the ETF to break a contract was worth it so that they could purchase the Apple iPhone 4S. Fourth quarter revenue slid 3.3% to $20.6 billion.

There was some good news emanating from T-Mobile's parent company, Germany's Deutsche Telecom. Thanks to spectrum given to T-Mobile as a "consolation prize" by AT&T after it pulled out of its proposed purchase of the nation's fourth largest carrier, an investment of $1.4 billion and refarmed frequencies, T-Mobile will be able to offer 4G LTE service to its customers sometime in 2013. That would mean that all of the top four Stateside mobile operators would have LTE networks and could offer fast 4G data speeds to its customers.

Of the top four U.S. carriers, Verizon currently has the largest LTE footprint, followed by AT&T.

source: AllThingsD



1. GeekMovement unregistered

except sprint? i mean i haven't been keeping close updates with the news but didn't the lightsquare plan fail so did they find other means to get the LTE out and rolling soon?

2. Jphones

Posts: 259; Member since: Feb 10, 2012

Hell yeah finally will hold on to my sensation while tmobile becomes more sensational next year. LTE here we come

6. quesoesgrande

Posts: 217; Member since: Aug 03, 2011

just because tmobile has lte it doesnt mean u can use it. Your phone has to be lte enabled

16. Nicksully23

Posts: 16; Member since: Dec 09, 2010

Who said he didn't know that. It's called his contract will probably be up by then and he can then get a new phone..

22. Jphones

Posts: 259; Member since: Feb 10, 2012

Ha thanks Nick for using common sense. Gosh so real jacks on here.

38. miles16852

Posts: 241; Member since: Oct 20, 2011

I agree on that one Jphones! stupid people! amazing!!!

3. kanagadeepan

Posts: 1273; Member since: Jan 24, 2012

So T-Mobile going to launch real 4G services...

5. Exile_One

Posts: 24; Member since: Jan 06, 2012

T-Mobile has real 4g services

4. lubba

Posts: 1313; Member since: Jan 17, 2011

Tmo sensational? They lost 802,000 contracts, and its not even related to LTE! Can you believe it, the iPhone does not have LTE yet it attracts so many customers. Tmo does not need rush to LTE. Its 3G and 4G is really fast. Tmo have great plans and prices. What tmo needs is to invest the billions earned from ATT on better devices, not second hand or hand me downs. IPhone and hero WP would be a great start. Give tmo customers what they've been wanting. LTE "is not" on top of the list. Even though they waste their money on LTE, only small majority of customers will get it. And it will not do tmo any good because they have one of the worst receptions. How do you not get reception in basement of a hospital in metro area. Tmo will continue to bleed customers if they don't listen to their customers.

10. bluechrism

Posts: 99; Member since: Sep 09, 2011

Samsung Galaxy S2 & HTC AMaze 4G hand-me downs / second hand? T-Mobile has a decent device line up - if anything is lacking really (aside from the iPhone) it's higher end WP7 devices which are all being hogged by AT&T right now (and they insist on exclusivity). iPhone not there because Apple didn't want to make a version with 1700/2100 when so few carriers world wide use the frequency - it isn't a case that T-Mobile didn't try and get it. IN addition, Apples conditions for carrying the iphone are stacked against carriers - i think i remember reading that Sprint lost money on it's iPhone contracts this year, despite increase in subscribers. Reception is always a case by case basis. IN my building where I work (in a minneapolis suburb where you would expect strong signals for all the big 4) the only people who get good reception are those on Verizon or T-Mobile. AT&T get's zero bars and sprint is patchy.

14. squallz506

Posts: 1075; Member since: Oct 19, 2011

in my area dl speed ranks like: Sprint 25+mbps where you have wimax Verizon 10-20 mbps T-Mobile 8-12 on my g2x, my buddy's sensation gets 14-18 At&t 2-4mbps When you factor in price sprint still rules my area but tmo jumps Verizon since tmo customers are paying half of what big red charges. But sprints prepaid is horrible. I'm a former virgin mobile customer, I was getting .2-.4mbps on my optimus v. Anyway you cut it monthly4g has the best bang per buck.

21. remixfa

Posts: 14605; Member since: Dec 19, 2008

i hate to tell you this, but sprints wimax is only capable of 12mb/s. Real worlds are normally in the 3-7mbps range. But yea, for the price difference, Tmo wins the race. Fast speeds without charging you insane prices. If you wanna be super slick, u can find the $30 unlimited text/5 gig of web w/100 mins plan on Tmobile prepaid through wallyworld.

30. ngo2dd

Posts: 896; Member since: Jul 08, 2011

It is higher then 12. Check your fact first

31. remixfa

Posts: 14605; Member since: Dec 19, 2008

really, why dont you throw me some links about Sprint's Wimax service proving me wrong? If it were true, u would have provided that to begin with instead of blind attacking.

34. ngo2dd

Posts: 896; Member since: Jul 08, 2011

Here you go. Real world speed as you can see some of the speed is higher then 12. This a little bit old but it is still prove that is not 12

36. ngo2dd

Posts: 896; Member since: Jul 08, 2011

7. ricking

Posts: 59; Member since: Nov 10, 2010

tmobile is so screwed up... they cancel flex pay,,,then bring it back???? they have over 1 million customers using an i phone on their service. you are right when saying when will tmobile start to listen to the people that use their service

11. remixfa

Posts: 14605; Member since: Dec 19, 2008

they didnt bring back flex pay. i dont know where you heard that. Can someone find me proof that the iphone was the reason everyone left tmobile? Because, that sounds like a lot of fanboy BS to me. I think I've had 5 people since the i4S launched that said they were going to switch to get it. And 3 of them ended up getting it unlocked and bringing it over once they realized how much higher their bill was going to be. Unlocking an iphone and staying on T-Mobile is very common. Actually leaving T-Mobile for ATT just to get an iphone is not. Maybe they went to sprint since the billing is closer, but i still havent heard anything that would make me believe that. You shouldnt "assume" thats what's going on if you have no proof. Crap sensationalist journalism. How about "it was a really bad quarter". And I can tell you it was, because it was the worst christmas in mobile I have ever seen. We have picked up quite a bit since then but december was bad.

13. Dujai R.

Posts: 17; Member since: Oct 12, 2009

Here you go A statement from Deutsche Telekom reads: " For T-Mobile USA, the past year was characterized by significant challenges, particularly in the fourth quarter, following the market launch of the new Apple iPhone model by the three major national competitors in October. [...] However, not carrying the iPhone led to a significant increase in contract deactivations in the fourth quarter of 2011. [...] Sequentially, the decline in branded net contract customers was driven primarily by higher branded contract deactivations as a result of the launch of the iPhone 4S by three nationwide competitors in mid-October."

17. remixfa

Posts: 14605; Member since: Dec 19, 2008

wheres source? but hey, at least its proof of something. :)

15. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Well it can be they want the S2, because they carry it, other bots.

18. remixfa

Posts: 14605; Member since: Dec 19, 2008

every carrier has at least 1 version of the S2.. heck some have 2 lol.

41. pyckvi

Posts: 48; Member since: Dec 19, 2010

i left T-mobile for Sprint to get the Epic 4G touch, which was the first SGS II in the US and T-mobiles is some BS knockoff. i agree with Remixfa, lots of ppl i know who have t-Mobile and want iPhone, end up getting it unlocked for T-mobile, so hell no i do not believe its because of the iPhone they lost 800,000.

8. simplyj

Posts: 406; Member since: Dec 23, 2009

t-mobile is looking at multi-flow 3g... screw 4g!

12. squallz506

Posts: 1075; Member since: Oct 19, 2011

I know, I was waiting on a hspa+ multi flow announcement.

9. greathero1

Posts: 584; Member since: Jun 13, 2008

I can totally understand why people are leaving based on my own recent experience. It seems that coverage has gotten much worse over the past year. On top of the coverage issues, my data speeds have been very subpar over the past 6 months. I don't think their woes have much to do with AT&T/merger or the iPhone, its that all of their services have taken a turn downward and their marketing department is horrible. Its like they market to children and teenagers. They need to hire whoever VZ hired to execute the Droid campaign or somebody else because what they have now is not going to cut it and the numbers show it.

19. joseg81

Posts: 204; Member since: Jul 15, 2011

very true. i can't go a day without seeing atleast 20+ verizon commercials. but there's no way in hell i'd ever pay verizon's prices. i have 5 lines maxed out on t-mo and i have a friend with 2 phones on vzn that pays triple what i do and they barely have 3g coverage,...that's just sad. i have 3 lines running on good 4g and 2 on 3g.

20. remixfa

Posts: 14605; Member since: Dec 19, 2008

my least favorite part of Tmobile is their advertising. Its the worst in the industry. Carla was a step in the right direction but they still manage to bungle it at every turn.

23. idanielx

Posts: 22; Member since: Feb 23, 2012

if tmobile gets iphone 5 im pretty sure theyll be flooded with new customers considering their unlimited plans

24. remixfa

Posts: 14605; Member since: Dec 19, 2008

the trick is that Tmobile cant afford to carry the iphone with the strangling that Apple likes to give carriers. They would have to raise prices on everything to afford it, and then they would lose the huge price advantage they have. its not worth it.

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