T-Mobile gets rid of overage fees, throws the glove at competitors to follow

T-Mobile gets rid of overage fees, throws the glove at competitors to follow

T-Mobile made its third Un-carrier movefor April, and this time, it's up to you to help CEO John Legeredeliver the final punch after he landed his Operation Tablet Freedomright hook and Simple Starter left hook on his adversaries... inaddition to offering the Samsung Galaxy S5 for $0 down. Ready? Here we go! Startingin May for bills arriving in June, the fourth major US carrier iseliminating overage fees for all of its subscribers. He's also petitioning "those other guys", as he affectionately refers to competitors AT&T, Verizon, and Sprint, to do the same.


"The oldcarriers’ entry-level plans lure you in with a low monthly cost fora fixed amount of domestic minutes, texts or data. Once you go overthose limits – even by a little – you’re hit with bill shock."- preaches Legere from his personal blog, while the official pressrelease backs him with some interesting revelations. Apparently, morethan 20 million Americans were hit with punitive overage charges in2013, and these penalties from the three largest U.S. carriers takemore than $1 billion out of consumers’ pockets every year.



"Charging overage fees is agreedy, predatory practice that needs to go." - proclaims the CEO, noting that “the worst thing about these overage feesis that they’re often inflicted on those who can least affordthem." "I personally won’t be satisfied until weobliterate this shameful practice from the entire wireless industry,”- states Legere, before revealing the move's second movement. "TodayI started a petition, laying down a challenge to AT&T, Verizonand Sprint to do the same for their customers – because it’s theright thing to do." If you want to take part, the petitionis availablehere.



The CEO ends his announcement with hiscolorful, informal rhetoric that you'd never expect to hearfrom a billion dolar executive: "Imagine the smile on myface as I watch millions upon millions of Americans flipping the birdto the insanity and pain of the past and joining this consumerrevolution – while I sit back and watch the competition flounder."What a boss! Are you signing up for T-Mobile's petition?



source: JohnLegere, T-Mobile


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30 Comments

1. tyger11

Posts: 292; Member since: Oct 29, 2012

With every "uncarrier" announcement, the chances that Sprint is going to be allowed to take over T-Mobile drop by another 10% or so.

2. Gemmol

Posts: 793; Member since: Nov 09, 2011

he a troll but a good troll, i got respect for him

3. PressStart

Posts: 119; Member since: Apr 08, 2014

Uncarrier 5.0 stinks. It's unimpressive.

4. PootisMan

Posts: 266; Member since: Aug 02, 2013

Umm...no.

6. PressStart

Posts: 119; Member since: Apr 08, 2014

How about letting our Jump! insurance installments go towards the deductible when needed. My screen is cracked and I would have to pay around $130 for the deductible to replace my Nexus 5.

7. Augustine

Posts: 1043; Member since: Sep 28, 2013

Or rather, paying for Jump doesn't make sense for a $350~400 device. Jump is one of those traps for the mathematically challenged that the public school system produces hordes of.

8. PressStart

Posts: 119; Member since: Apr 08, 2014

No doubt Jump is expensive, but I can upgrade after six months. I'm not forking over the 130, I'll wait 2 months and get a new phone.

15. downphoenix

Posts: 3165; Member since: Jun 19, 2010

you have to trade in a phone in good condition to qualify for that. Basically they wont accept the trade in for a damaged device like you have. Pay the 130 and keep your phone protected, then you can upgrade when you are at the 6 month mark.

19. PressStart

Posts: 119; Member since: Apr 08, 2014

Bummer. Can I pay the deductible for different phone?

20. PressStart

Posts: 119; Member since: Apr 08, 2014

What about getting into a two year contract without the ability to upgrade? Would that not be a trap in itself? Plus having a $10/month insurance plan and having to pay for overages. At least with Jump, if I wanted, I could leave TMo in a few months, chipping away at my EIP by paying in larger installments.

23. Augustine

Posts: 1043; Member since: Sep 28, 2013

Only those who can't add and multiply fall for phone insurance, 2-year contracts, etc. :-)

27. PressStart

Posts: 119; Member since: Apr 08, 2014

So, arithmetic isn't affected by gravity? You're either a pre-paid customer or don't have a smartphone then.

28. Augustine

Posts: 1043; Member since: Sep 28, 2013

Nope. Arithmetic is the same no matter the acceleration of gravity. :-)

29. PressStart

Posts: 119; Member since: Apr 08, 2014

Dropping your phone that results in a break will happen when you least expect it. Depending on what kind of insurance your carrier provides, you could get it replaced. In my case, my insurance allows me to upgrade every six months as opposed to waiting for two years to get a new phone. It would defeat the purpose of being a TMo customer and not having Jump.

30. Augustine

Posts: 1043; Member since: Sep 28, 2013

Just don't drop it. But, if you do, at $130 to get a new Nexus 5, Jump is a waste of money after a little more than a year. Or do you drop your phones once a year? I'd add that phone insurance plans are also for those who are dexterity-challenged. :-)

31. PressStart

Posts: 119; Member since: Apr 08, 2014

That's too funny, really. I am a clumsy motherf**ker. I've only had my phone for about three months. Although money is a factor, its not the central issue for me. Having the flexibility to get a new phone every six months is what I like. Initially, I switched to TMo so that they could buy buy my etf from Verizon. And after paying my EIP, I would switch back to Verizon. But Verizon has s**t for plans, I'm not going back until they give more data for their lower plans. 2gb for what, a $120 with on edge program. That's ridiculous. And I'm not going back to contracts either.

5. Augustine

Posts: 1043; Member since: Sep 28, 2013

Dear Phone Arena, The article about the Simple Starter plan still incorrectly states that after the allotted 500MB the speed is throttled to 2G speed. In reality, the data service is suspended. Quoting question #10 in the FAQ fromhttp://t-mo.co/1qjbkmY : "The Simple Starter plan is an unlimited talk and unlimited text with up to 500MB of high-speed 4G LTE data. Once a user reaches the 500MB of high-speed data, the service is suspended, with the peace of mind that no overage fees will apply." For the sake of accuracy, you should update the article. Thanks.

9. jroc74

Posts: 6023; Member since: Dec 30, 2010

I would think it was already updated by now...How long ago was the orig article, that even had the correct info pointed out....lol.

12. Augustine

Posts: 1043; Member since: Sep 28, 2013

Nope, it still says: "Those going over the data cap will find their data speed reduced to 2G speeds."

10. SellPhones82

Posts: 569; Member since: Dec 11, 2008

So what happens when you reach your data cap? Are you just bumped up to the next data tier or throttled? I highly doubt I can get the 500mb plan and use 5GB month after month and still pay for 500mb plan without something happening.

13. tech23

Posts: 14; Member since: Dec 22, 2012

the speed will slow down to 2g speed

14. Augustine

Posts: 1043; Member since: Sep 28, 2013

Except in T-mobile's $40 plan, where data service is suspended beyond its allotment.

18. SellPhones82

Posts: 569; Member since: Dec 11, 2008

Wow... So if you go through your data in a week you better find wifi for the next 23 day? I understand wanting to get rid of overage but just killing data once you reach the allotment might rub people the wrong way. Throttling or charging you for the next plan up seems better for both the carrier and end user.

22. Augustine

Posts: 1043; Member since: Sep 28, 2013

I agree; it's rather heavy-handed. I think that it's the first T-mobile plan that cuts data off at the limit.

25. corporateJP

Posts: 2458; Member since: Nov 28, 2009

Get Aio or Republic...

11. DnB925Art

Posts: 1168; Member since: May 23, 2013

Overage charges with Sprint? New plans with Sprint have no overage charges (unlimited everything).

16. downphoenix

Posts: 3165; Member since: Jun 19, 2010

Not true. Im on the 1gb Framily plans for 3 lines, me and my wife both went over this much. However, the overage has been small enough that it isnt worth bumping up to the 3gb tier.

21. Planterz

Posts: 2120; Member since: Apr 30, 2012

This doesn't apply to me, but anything to @$%k with AT&T and Big Red is OK in my book.

24. GreekGeek

Posts: 1276; Member since: Mar 22, 2014

P.O.S.

26. corporateJP

Posts: 2458; Member since: Nov 28, 2009

This Legere guy...

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