T-Mobile adds a whopping 2.4 million subscribers in the first quarter

T-Mobile adds a whopping 2.4 million subscribers in the first quarter
T-Mobile is posting envious subscriber additions compared to the competition, adding more net subscribers in the first quarter than AT&T, Verizon, and Sprint combined.

T-Mobile also saw its churn decrease markedly over a year ago, and sequentially from the previous quarter. CEO John Legere noted that T-Mobile is approaching 50 million total customers.

The subscriber numbers include postpaid, prepaid, branded, and non-branded. This report marks a first time the carrier added more than 2 million customers in a single quarter. The lower churn numbers also indicate Team Magenta has a bit of staying power, though that was also aided by the carrier’s industry changing equipment installment plans, of which T-Mobile says there are over 5.3 million customers enrolled in JUMP!.

The stellar customer adds do not come without a cost, however. T-Mobile posted a loss of $151 million on $6.88 billion revenue for the quarter, which missed the $6.92 billion target slightly. For the same quarter last year, T-Mobile posed a $107 million profit. Average revenue per user dipped a bit, 1.4%, to $50 per-month.

The financials did not hurt T-Mobile’s stock and the subscriber additions have steered the carrier’s projections for the rest of the year upward from a bit under 3 million to about 3.3 million, meaning, T-Mobile expects to be adding north of 1 million customers for each remaining quarter in 2014.

“A year ago I promised that we would bring change to what I called this arrogant US wireless industry. We are delivering on that promise and our results reflect the growing customer revolution that we’ve ignited,” said John Legere

source: T-Mobile

FEATURED VIDEO

31 Comments

1. sriuslywtf

Posts: 297; Member since: Jul 09, 2013

Well.. With John L on the seat... T-Mo can compete..

3. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

Is it any wonder why Son-boy wants T-Mo? Sprint is on a fast track to nowhere, and Son knows it.

23. lsutigers

Posts: 832; Member since: Mar 08, 2009

Problem is TMO cannot sustain this. They are adding customers by giving away the farm. TMO is attracting the least profitable customers and now has the lowest ARPU of the big 4 by a long shot. While it may look impressive initially, its not all about subscriber numbers, particularly when you are losing money.

29. tuminatr

Posts: 1118; Member since: Feb 23, 2009

they have already started to change their ways No more coperate or school discounts. I bet they stop the we pay your ETF

2. ErenJaeger

Posts: 119; Member since: Apr 22, 2014

T-Mobile is awesome but please bring back $70 unlimited data and student discounts. :)

26. networkdood

Posts: 6330; Member since: Mar 31, 2010

sorry, they are gone for good...

4. Planterz

Posts: 2120; Member since: Apr 30, 2012

I'm one of those 2.4mil. Unlimited data + PdaNet (be sure to hide tether usage) means I don't need cable at home, where I get 20-40+Mb/s (depending on time of day), faster than I got with cable. Switching from Verizon has greatly improved my life. It might sound silly, but not having to worry about little things like updating apps off Burger King's hotspot to preserve my measley 4gb data cap (or pay $10/GB extra), being able to use Netflix, youtube, or download torrents with no restrictions...all that makes my life easier and more enjoyable. One can't put a price on peace of mind, but in the case of my cell phone provider, peace of mind with T-M costs a hell of a lot less than Verizon charged me for worry and restrictions.

7. D.Aceveda

Posts: 432; Member since: Jun 30, 2012

You drunk?

12. Planterz

Posts: 2120; Member since: Apr 30, 2012

A bit. But that doesn't make what I said any less true.

8. fzacek

Posts: 2486; Member since: Jan 26, 2014

I'm one of them too. Verizon is a horrible service provider, it just rips people off so hard...

13. Planterz

Posts: 2120; Member since: Apr 30, 2012

Verizon's coverage is unmatched, which is what some people need. I barely leave town, so that's not what I need. I need the freedom of unlimited. I wouldn't call Verizon horrible. Horrible for me, yes, but potentially ideal for others.

14. fzacek

Posts: 2486; Member since: Jan 26, 2014

But is it really worth it to pay twice as much as you would be paying with a different carrier for a little more coverage?

16. Planterz

Posts: 2120; Member since: Apr 30, 2012

I didn't think about T-M's non-unlimited plans. That's a good point.

17. jroc74

Posts: 6023; Member since: Dec 30, 2010

If lil more coverage means I can use my Verizon reliably phone in areas I struggle with Sprint and T Mo...areas I live n work in.... Yea. When having reliable service means not missing out on jobs, appointments, family emergencies....or making calls about those things... Yea. That said...I am no longer with Verizon...and I dont plan on going back. AT&T and T Mo will be getting my money...either the carrier or their pre paid ones.

20. downbeat4

Posts: 94; Member since: Dec 03, 2010

A little more coverage?? That's hilarious. Give people unlimited 2G and they become as blind as Apple customers. TMobile is making some great changes, but be honest, their coverage sucks. Now, if it happens to be good at your home by some miracle and that's whereyou spend most of your time than that it's great. But the reality is people are all over the place during the day sometimes for work. I would actually say a large percentage of people and T Mobile's coverage is so unbearably spotty that you can't even cpmpare it to VZW. Just the fact that their unlimited(as long as you're on their tower) is for 2G is good enough reason to stay away. Who wants to go from 10mbps+ to 128kbps. Ever use a smartphone connected to 128kbps? Most people haven't since 2006.

22. Planterz

Posts: 2120; Member since: Apr 30, 2012

I literally live underneath T-Mobile equipement. My place of employment is between 2 towers (meaning my signal is at the weakest spot), and even then, my speeds are faster than Verizon's are. There, things take a bit longer to initiate connections, but go fast enough once started. I have zero problems with youtube videos (once they load), or Pandora/Milk/Tune In. This is in Tucson, AZ. People need to go tohttp://www.sensorly.com/ to check actual coverage for their prospective providers. And you, downbeat4, need to learn some grade-school grammar.

24. downbeat4

Posts: 94; Member since: Dec 03, 2010

You're right...about my grammar, but I was multitasking at the time so I'll take a mulligan. It appears you are one of the lucky ones. I guess that I just feel assured knowing that I can drive for 5 hours in any direction and have blazing fast 4G LTE 95% of the time (10-62mbps). Not to mention using as much of my tiered data I'd like with my MHS....and no domestic roaming. Having to cough up an extra $10-$15 w/ VZW should I go over my limit, is preferable to having to be throttled down to 2G speeds once I reach my "4G allotment" or to not have any data connection at all w/ TM because I've used up my Domestic Roaming during a day trip out of the city. Look, I love that TM has shook up the industry. It has forced other carriers to lower their prices...Verizon included. To each his own.

28. rdaex

Posts: 152; Member since: Oct 24, 2012

How is it possible you dont know TMO has a unlimited LTE plan??

31. treflip

Posts: 5; Member since: May 05, 2014

i switched from from verizon. no signal problems. I'm all over the place too. lte is everywhere. get off verizons nuts they are the crap.

25. Jommick

Posts: 221; Member since: Sep 10, 2013

If you own or work for a company that requires road travel in any capacity, having more coverage certainly makes sense. Especially on the ownership end when it's a tax write off at the end of the year.

27. networkdood

Posts: 6330; Member since: Mar 31, 2010

Hey, I switched from Verizon to AT&T prepaid in August and then to T Mobile in December - so glad to get rid of SlooooooRizon....

30. treflip

Posts: 5; Member since: May 05, 2014

I switched from verizon also. Paying way to much. I have unlimited lte and everything else for half the price. no waiting 2 years for an upgrade. so hyped i switched.

5. theo14461 unregistered

I had T-Mobile in the past and hated their network coverage. I went back to them with the S5, and I have to admit, they've come a long way. Thank you T-Mobile!

6. JunitoNH

Posts: 1946; Member since: Feb 15, 2012

Alright T-Mobile, 40 million subscribers to go. Right now, T is giving everything away, including the kitchen sink, to attract new sub. However, for how long? eventually prices are going to have to go up to keep up with the big boys.

9. wilsong17 unregistered

Do you Know How Business Work

15. Planterz

Posts: 2120; Member since: Apr 30, 2012

21. Planterz

Posts: 2120; Member since: Apr 30, 2012

What phone do you use? I like the notification icons (especially the battery guage). Are you using a custom rom or Xposed modules?

11. tedkord

Posts: 17198; Member since: Jun 17, 2009

I think the first line should read "enviable subscriber additions."

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.