Stop Restart App listed in Windows Phone Store to stop Windows Phone 8.1 models that randomly reboot

Microsoft has published a new app in the Windows Phone Store called the Start Restart App. The app is a bit unusual since the one and only thing it does is fix an issue with Windows Phone 8.1 powered units that causes the handsets to randomly reboot. Originally, Microsoft sent out updates to the Nokia Lumia 930Nokia Lumia 830, Nokia Lumia 810Nokia Lumia 730 and the Samsung ATIV S to name a few.

As Microsoft puts it, "We’ve already made a fix that has resolved this problem for the majority of Windows Phones. However, some phones that have not connected to Microsoft servers still need the fix to be applied." When you open the app, it first checks to see if your handset has received the update. If you haven't received it, and you are hooked up to a Wi-Fi network, the app will install the fix right then and there. You do need to make sure that your battery is charged up before opening the app.

Have you been experiencing random reboots on your Windows Phone 8.1 powered handset? If so, this app could solve your problem. Some of the initial feedback from those who installed the app indicates that it might not be a cure for every Windows Phone 8.1 model. Did it fix your phone? Let us know by dropping your comment into the box below.

source: StopResartApp (WindowsPhone) via WMPoweruser



1. theguy2345

Posts: 1216; Member since: Jun 24, 2014

Never had the issue, but got the update for both my phones.

2. nothingmuch

Posts: 201; Member since: May 03, 2013

Not yet, but I'll keep an eye out for it

3. FrenchTea

Posts: 16; Member since: Aug 18, 2014

I find the fact that Microsoft made this app rather nice to it's consumers. They at least made a fix.

4. hound.master

Posts: 1044; Member since: Feb 27, 2015

Well i never have this issue anyway before or after my first update never even heard it til now but at least there's a fix for it.

5. prasanthben

Posts: 6; Member since: Jul 11, 2015

"Microsoft has published a new app in the Windows Phone Store called the Start Restart App". Isn't it Stop Restart app?

6. xnga123

Posts: 51; Member since: Dec 05, 2014

i ll install it on my lumia 520 and 640

7. JoshN

Posts: 202; Member since: Apr 01, 2015

Just got the update to Lumia denim at the same time as a patch update for thus issue on my Nokia Lumia 530 but the update takes for EVER to download and install but its done now at least it was quicker Then Android 4.2.2 update to my Samsung Galaxy Ace 3 (GT-S7275R) which took 12 minutes to download over 4G :/

8. cezarepc

Posts: 718; Member since: Nov 23, 2012

Mine restarts like 2-3 times a week. Will try and see if this works.

9. tigermcm

Posts: 861; Member since: Sep 02, 2009

doesnt stop the Samsung Ativ SE from consistently freezing and restarting

10. FirstoneVorlon

Posts: 14; Member since: Mar 27, 2013

I did not have this kind of problem with my previous 3 WP handsets (Lumia 920, Lumia 1520 and now a 640XL). I saw some friends having occasional reboots with the Lumia 925 but that has been fixed. My 1520 had a similar issue a while back but I flashed it again and never had a restart since then. The 640XL is solid as a rock, it doesn’t even flinch. Most of the people who uses Windows Phone/Mobile know the OS is rock solid and quite responsive, even on entry-level devices.

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