Sprint continues to surge; carrier finishes second to Verizon in J.D. Power survey16
The survey also found that customers opting to sign up for unlimited data plans are more likely to be satisfied with their network. Sprint says that this is good news for them since it has the largest spectrum capacity of any other carrier in the states. According to Sprint, this means that it has a network built for unlimited now, and in the future.
The J.D. Power survey measured the number of problems per each 100 calls. Verizon finished first, or tied for first, in all six regions which include the Northeast, Mid-Atlantic, Southeast, North Central, Southwest and the West.
Led by CEO Marcelo Claure, Sprint is trying to regain some traction in the U.S. market. Earlier this month, the carrier reported its first quarterly profit in three-years.
source: J.D.Power, Sprint