Some Sony Xperia Z models are turning into water resistant paperweights; Sony to offer a fix

Some Sony Xperia Z models are turning into water resistant paperweights; Sony to offer a fix
Some owners of the Sony Xperia Z are finding that their high-end device is turning into an expensive, but water resistant, paperweight. Based on the experience of those whose phone has died in front of their eyes, one minute the Sony Xperia Z is alive and vibrant, and suddenly it has moved on toward the light. Some have managed to bring their Xperia Z back with a hard reset by pressing on the power button while at the same time, pushing the volume button up. But this has worked only in a small number of cases.

Sony says that the problem is related to a low battery charge, but that is refuted by those whose Sony Xperia Z passed away with a full charge. The good news is that Sony Mobile is fully aware of the problem and a fix is being readied to go out with the next software update. Unfortunately, Sony does not have an exact date when this update will be going out.

So how about our loyal readers? Anyone have a Sony Xperia Z that just took its last breath recently?

source: SonyMobile, XperiaBlog via AndroidCentral


Related phones

Xperia Z
  • Display 5.0 inches
    1920 x 1080 pixels
  • Camera 13.1 MP (Single camera)
    2.2 MP front
  • Hardware Qualcomm Snapdragon S4 Pro, 2GB RAM
  • Storage 16GB, microSDHC
  • Battery 2330 mAh
  • OS Android 5.1 Lollipop

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67 Comments

67. yotikmol

Posts: 1; Member since: Aug 29, 2013

This was happened to me 2 weeks ago, my 4 months old xperia ZL fail to charge and turn on after i run out of battery and remain unusable within 4 days! trying everything to make it back to work but ending me to buy lumia 920 as a replacement, good thing i manage to turn it back on and i will never switch it off again. After 3 days my collegue's 1 month old xperia Z got dead with 40% charge, i can't revive the phone the way that i did with mine, this is very sad for us, we choose SONY for reliability but this is what happened. we need fix SONY ASAP.

66. jooj68

Posts: 1; Member since: Mar 22, 2013

Received my Xperia Z yesterday (21/3/13) at 11 am and the screen froze on me today at 12pm!! As I am still (27 days) under O2's 28 day warranty, they are replacing it with a brand new one - wonder if I will get more than a day's use of that one......???!!!

65. rsxl5

Posts: 65; Member since: Sep 05, 2012

Looks like it's mine case. Fortunately cold boot is working here. No other issues for me.

64. Kalevro

Posts: 56; Member since: Sep 11, 2011

I just ate lunch with my xperia Z, after washing it of course. -___-

58. NateAdam8

Posts: 440; Member since: Feb 17, 2012

Nothing new I've seen most Android Devices do this and I'm not surprised at all, It's just what it does from time to time after so much altering with the OS it becomes unstable and CRASHS

54. _PHug_

Posts: 482; Member since: Oct 11, 2011

Dead phones don't receive updates

42. kclgphilsbsa

Posts: 765; Member since: Jan 21, 2013

so i visited talk.sonymobile http://talk.sonymobile.com/thread/124025 camera issueshttp://talk.sonymobile.com/thread/123098 sudden deathhttp://talk.sonymobile.com/thread/123935 speakerhttp://talk.sonymobile.com/thread/123899 batteryhttp://talk.sonymobile.com/thread/123891 stamina mode and many morehttp://talk.sonymobile.com/community/support/xperia_z_zl#/ and there are many problems abt this Xperia Z, oks i wont get one,, HTC One and S4 will be my options,

40. kclgphilsbsa

Posts: 765; Member since: Jan 21, 2013

anyway how can the user update if the phone is totally dead?

36. GeekMovement unregistered

I hope they fix this problem quickly. It will show their level of service.

35. Tsepz_GP

Posts: 1227; Member since: Apr 12, 2012

Oh dear, typical Sony, having odd issues.

28. marceldy

Posts: 18; Member since: Sep 21, 2012

So many new flagship phones have this selt-destruct feature ! is it a trend or what ?

27. Esf_Kid

Posts: 49; Member since: Feb 28, 2013

fortunately mine still works perfectly and i really LOVE it.

61. procopiojose

Posts: 132; Member since: Oct 26, 2012

4 days later... bam!!

25. techloverNYC

Posts: 601; Member since: Nov 20, 2012

I still think waterproof is the most "useful" gimmick function lately introduced on a cellphone. Now I can use my phone in the shower, in the rain, in the pool,beach,etc w/ no worries Those places used to be the grave of smartphones (b4 waterproof cases). P.S:Plus u can always impress the ladies/friends by dunking ur phone in the beer

34. bayusuputra

Posts: 963; Member since: Feb 12, 2012

actually, it is useful in tropical countries like mine, where rain can suddenly pours without ample warning. The waterproofing certainly help if you can't find shelters nearby and you are stuck with your phone in the open. Happened to me few days ago. Riding my bike and out of a sudden, the rain poured and luckily for me, there was a shelter, although my 8X was quite damp by the time I took it out of my jeans. The only reason I had to stop is because I didn't want my phone to die. And having a waterproof certification certainly helps. Yeah, probably I won't take it to the pool, but it is certainly beneficial in emergency cases.

23. YaBoiDre10

Posts: 84; Member since: Nov 15, 2012

It's funny people put the Xperia Z on a pedestal saying it has the best design, display ect. when the fact that no matter how fast, or good the phone looks Sony phones ALWAYS have problems. More than iPhones when they release a new one. Funny thing is you don't get that problem from Samsung phones :)

24. emadshiny

Posts: 1144; Member since: Dec 05, 2012

i think you missed one thing: S3 had sleep of death issue as well. "Funny thing is you don't get that problem from Samsung phones" maybe YOU don't want to see. LOL

29. pyradark

Posts: 895; Member since: Jun 10, 2012

also the build quality issue on blue color of S3. LOL, SOny update all there line up each year, there are some that didnt make it but compare to sammy, ony S 1-4 and note and couple of ok phone will get update, but A LOT will dont get any of update. Now I see sammy dont have any problem with every phone hahahaha

33. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

Sony good in update than samsung??? What about xperia arc??? S2 is getting jellybean... Xperia s is still in ics while s3 is running jb... And s3 is getting all the software features of s4 which doesn't require any special software... What world you are living in????

47. pyradark

Posts: 895; Member since: Jun 10, 2012

only S2 and S3 is the only phone you can site. too bad there are a lot of sammy phone out there and poor people, they dont get any update bcoz sammy is busy with the S2-4. and LOL again you compare XS to S3, you must be out of this world, its easy to update a phone with latest hardware.

56. shuaibhere

Posts: 1986; Member since: Jul 07, 2012

What about tipo??? galaxy music getting jelly bean... axe +.s duos are getting jelly bean...what about sola???? don't talk about carrier tied phones..it is not samsung's mistake... Xs and s3 where flagship phones of respective companies in H1 of 2012 ..so nothing wrong in comparing it...

51. oister85 unregistered

let them know shuaibhere lol

57. rusticguy

Posts: 2828; Member since: Aug 11, 2012

XP is forgotten and XJ (lower than XP) gets an update to JB. Sony SUCKS bug time.

39. kclgphilsbsa

Posts: 765; Member since: Jan 21, 2013

i know abt sudden death issues of s3, but having sudden death issue for a month-old smartphone is ridiculous..

50. kdealltheway

Posts: 94; Member since: Oct 21, 2012

It's ridiculous for any flagship! Being proud that your phone died later then someone else's is just stupid. This type of things shouldn't happen in this price range, to come to think about it, in any price range!

26. Ninetysix

Posts: 2967; Member since: Oct 08, 2012

You are trolling right? Look up sudden death issue on the S3. There's a 450+ thread on xda about it. Lots of S3s dying each day. RIP http://forum.xda-developers.com/showthread.php?t=1993044&page=472

30. Trex95

Posts: 2402; Member since: Mar 03, 2013

This actually a new thread! how come Samsung announced in end of 2012 for an update solve this issue?!!!

41. kclgphilsbsa

Posts: 765; Member since: Jan 21, 2013

given that these issues of s3 came after months of use is different from a newly used phone having sudden death issue.. and given that s3 was sold in million units, maybe a minimal percentage of those users have the problem,, while this XZ having just released lately and still with few users.. are now having the problem..

20. linas_ltu

Posts: 32; Member since: Apr 19, 2012

nice... another flagship, another sudden death issue? I really hope that htc one is gonna be allright

19. rusticguy

Posts: 2828; Member since: Aug 11, 2012

Old story. This has been discussed for weeks onhttp://talk.sonymobile.com/ Prices will sink faster now ... and all defective pcs will start showing up on ebay under seller warranty :D

* Some comments have been hidden, because they don't meet the discussions rules.

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