Some Google Pixel 2 XL owners are complaining about flashing screens (VIDEO)



The last thing that Google and LG need right now is another problem with the screen on the Google Pixel 2 XL. Owners of both the Pixel 2 and Pixel 2 XL handset are already being recruited to join a class action suit against Google, HTC and LG because of issues with the display on both phones. The latest problem revolves around Pixel 2 XL models with screens that flash when they are unlocked.

Previous issues with the Pixel 2 XL screen include the display's propensity to suffer from burn-in. This is when an older image is still somewhat visible on the screen, even after the display is showing something else.

A video taken by a Pixel 2 XL user who is experiencing this problem, shows how the screen flashes brightly before going on. While this flash doesn't occur every time, the issue started after the phone was purchased. Restarting the phone helped to stop the flashing, but the problem returned the very next morning. And even more advanced solutions like putting the phone into Safe Mode, or doing a factory reset, failed to work. Turning off the ambient display seems to work, at least for now. As soon as we hear something from Mountain View, we will pass it along to you.

source: Phandroid

Related phones

Pixel 2 XL
  • Display 6.0" 1440 x 2880 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 3520 mAh
Pixel 2
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 2700 mAh

FEATURED VIDEO

45 Comments

1. jeroome86

Posts: 2314; Member since: Apr 12, 2012

What a disastrous launch for a flagship.

19. peace247 unregistered

Google Pixel® Defective since Ever©

21. KeyserSoze

Posts: 387; Member since: Oct 06, 2014

@peace247. It's "Defective since ALWAYS". You're welcome.

2. piyath

Posts: 2445; Member since: Mar 23, 2012

I saw this thing on a YouTube video about a week ago. Some one was explaining this issue in detail. I thought it was an isolated problem but it seems like it's also a wide spread issue after all. WOW Google I really admire the dedication, hard work, massive efforts, R & D, sweat and tears you've put in to building this marvelous product....LOL This is truly revolutionary, no kidding.

3. Metropolis75

Posts: 197; Member since: Aug 28, 2012

At least they haven't had one blow up............yet.

37. firebird820

Posts: 157; Member since: Jan 01, 2017

An iPhone 6 caught fire on a flight and the plane crashed killing everyone in it because of that

5. Phullofphil

Posts: 1822; Member since: Feb 10, 2009

So what one phone don’t make it a problem. All phones have problems on some of them. That fo s not make it a crises:

6. omnitech

Posts: 1131; Member since: Sep 28, 2016

Hmmm, after all that crap I was still going to get one but now it’s kind of comical.

7. Madmax

Posts: 110; Member since: Aug 19, 2016

Why sue HTC, when the makers are Google and Lg alone.. HTC built the smaller one, no issues with that, I hope... And... Why is it that defective phones show their true colors around this time only.. Last time i checked, It was a news about phones burning and blasting, same in around NOVEMBER

9. nodes

Posts: 1160; Member since: Mar 06, 2014

because of the raise in price? and people nowadays complain about everything. not counting people who wants to get views and publishing "fake" news or issue.

8. nodes

Posts: 1160; Member since: Mar 06, 2014

100% software bug.

10. IAMBLCKJ3ZUS

Posts: 418; Member since: Sep 29, 2015

Next article posted IPhone X is the most perfect phone ever.

12. Phantom1031

Posts: 264; Member since: Aug 02, 2014

Google should work with Samsung than these low class companies like LG & HTC, may be they may come up with a good hardware.

13. Derekjeter

Posts: 1529; Member since: Oct 27, 2011

I’m going to tell you all something, no one should compliant towards any side. You can’t defend Google because this is not the first time they botch a launch of a very anticipated phone. They are a Billion dollar company and it’s about time all these companies be held responsible for their f**k ups. You can’t defend the consumer either, it’s all these dumb consumers who must have the newest handset every year and want something new every year. The consumer is at fault for pushing all OEMs to this yearly cycle of phones. Enough is enough. Stop buying every year and you will see how quality and innovation will rise. These OEMs don’t care about you or me, they all just care about the bottom line. I don’t care if it’s Samsung, Apple, Google, etc, they all just rush half baked phones because they know the average dumb consumer won’t care about lag, flashing screens, blue screen, ugly notch, high prices for the same model phone as last year. We all need to take a stand and just stop buying and force them to put out actual tech that’s worth $1k, if they want to continue charging those prices.

17. Peacetoall unregistered

Literally every consumer out there should boycott these companies for raising up their prices enormously and still selling us problematic product.

28. Anchor

Posts: 160; Member since: Jun 16, 2017

That's right, but we are all mostly sheep and I'm not just alking about iPhone Fans. The consumers are the supposed to be the ones to be pleased but it's all turned around now and no one cares what they buy as long as it's from his/her favorite brand, it's the best ever.

38. firebird820

Posts: 157; Member since: Jan 01, 2017

Yes of course, because my Note8 has all of those problems, including a notch, and it's totally a high price for the same thing as last year. It's the exact same as the Note 7. Totally. Now some things that my Note8 doesn't have that it should are dual cameras, 6GB RAM, virtually no bezels, a faster processor, better screen, a more accurate S-Pen, a better selfie camera, face scanning, an iris scanner that works, and a voice assistant. If only it had all of those things. Then it would be different from the Note 7.

20. MarvzIsFallen

Posts: 646; Member since: Aug 11, 2017

Meanwhile I’m loving my iphone X and never complain about it’s price tag. Though i want it to be like 3k so it will be exclusive for people who can afford and really wanted to buy it. Screw people who always complain. Work hard idiots!

24. KeyserSoze

Posts: 387; Member since: Oct 06, 2014

@MarvzlsFallen. "Screw people who always complain. Work hard idiots!" Only inferior fools like you work hard for your minimum wage and 25 cent annual raise. Superior beings like me work SMART to earn high salaries and four-figure annual bonuses! Yes, Apple should charge $5,000 for each iPhone. That oughta chain you broke-azz iChumps up with more credit card debt and 25% high interest for the rest of your lives. I will enjoy seeing you suffer!

23. Gadgetex

Posts: 199; Member since: Nov 10, 2013

27. Anchor

Posts: 160; Member since: Jun 16, 2017

Looks like sm1 called the Moses of smartphones to plague Google.

30. ozabb

Posts: 50; Member since: Dec 21, 2013

remember when some phones actually did have that crt screen on/off effect? maybe its something like that (not a bug but a feature) :D

31. Seppi

Posts: 3; Member since: Nov 09, 2017

"Some Google Pixel 2 XL owners". No! Many! How many of us use a Google Nexus 6P and report problems with sudden black screen. Google does not care about that. For me it's the first and last product from this s**t company.

40. Cat97

Posts: 1933; Member since: Mar 02, 2017

Is there a defect that this phone doesn't have ?

41. EclipseGSX

Posts: 1777; Member since: Oct 18, 2011

I personally have not experienced any of these issues with my Pixel 2 XL. I feel sorry for those that are and the trolls getting off from them.

42. pego99

Posts: 121; Member since: Aug 01, 2012

Stick with Sammy.

* Some comments have been hidden, because they don't meet the discussions rules.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.