Samsung's roadmap means no Android 10 for its 2017 flagships

Samsung's roadmap means no Android 10 for its 2017 flagships
If you own one of the Samsung Galaxy S8 phones or the Galaxy Note 8, we have some bad news to pass along to you. Just the other day, we showed you an Android 10 update roadmap released by Samsung Israel and neither of these series were on it. This is not a total surprise as Samsung's handsets usually receive two major Android updates; both the Galaxy S8 and Galaxy Note 8 lines were released in 2017 with Android 7 Nougat pre-installed and were subsequently updated to Android 8 Oreo and Android 9 Pie. 

SamMobile reported last week that a Galaxy S8 owner was told by a Samsung customer service rep that the line was going to receive the latest version of Android, but that doesn't seem to be the case at all. Android 10 is part of the One UI 2.0 update for Samsung users and is currently in beta; a final version is expected to start rolling out at the beginning of next year.

So this means that Samsung's 2018 and 2019 flagships will be receiving Android 10 roughly four months after certain phones like the Pixel family and the Essential Phone received the new version of Android. It must be pointed out that the original Pixel was released half a year before the Galaxy S8 and has received three major updates (Android 7.1 Nougat to Android 8 Oreo, Oreo to Android 9 Pie and Pie to Android 10). However, Google has recently dropped support for the device.

Since Apple manufactures the hardware and develops the software for the iPhone, iOS doesn't suffer from the fragmentation problem that Android does. Google develops Android and while it does design the Pixel line, the majority of Android devices are produced by other manufacturers. While this has been a headache for Android users, it also allows them to have a wider selection of phones to choose from. One might even say that with all of these Android manufacturers competing against each other, it drives innovation in the industry.

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17 Comments

1. darkkjedii

Posts: 31658; Member since: Feb 05, 2011

The one thing I hate about Samsung, not having long enough device support. 2014 phones should get android 10. This is bad on you Samsung. It doesn't affect me, cause I upgrade every 1-2 years, but for those who can't afford to, you suck for this Samsung. If Samsung is going to copy one thing from Apple, and Samsung has copied it's fair share, just as Apple has, copy long device support.

3. AngelicusMaximus

Posts: 765; Member since: Dec 20, 2017

I agree with some of what you're saying, but not all. You say they should be updating phones from 2014, but who's still rocking an S5 or a Note 4 at this point? Probably not enough for it to be worth their time. I could see going as far back as 2016 (the S7 family), but beyond that would just be a waste of time I think. Also, if you're going to level the accusation of crappy support against Samsung, it's only fair to make the same one against every other Android manufacturer except Google. No company makes it a point to go back more than 2 years to update their flagships regularly.

5. Alcyone

Posts: 584; Member since: May 10, 2018

Speaking of S5. I do have a coworker using an S5. She doesn't mind it too much, just a tad sluggish. I'm sure thats from the original battery still being used. She rarely uses it, just a text here or there. There are probably many others that aren't heavy users that have an S5. Most durable galaxy imo.

7. AngelicusMaximus

Posts: 765; Member since: Dec 20, 2017

The number of Galaxy users on an S5 can't be substantial percentage-wise and the reality is that anyone still using one probably doesn't know or care what Android version they're running.

8. Alcyone

Posts: 584; Member since: May 10, 2018

Thats true. Same with the s6 and s7'. Imo, a good minority of people across most android phones wont know or care much on the version. If it works, thats all that matters, and when it's too sluggush to use properly, then upgrade. Personally, once in a while I still use my old Optimus G pro. 2013 and still able to operate properly.

11. darkkjedii

Posts: 31658; Member since: Feb 05, 2011

I'm speaking about Samsung and Apple. I don't speak on companies, who's products I don't use.

14. AngelicusMaximus

Posts: 765; Member since: Dec 20, 2017

And that's fine, Darkk. I'm just saying that Samsung isn't the only one.

12. tbreezy

Posts: 219; Member since: Aug 11, 2019

It would be worth going back to 2014 to keep customer loyalty. Android OEMs work against themselves, having to push more new devices and cutting short of old devices, this means people feel a need to keep upgrading yet there's less of an incentive to so, so at some point people just start jumping ship to other OEMs and lose loyalty of existing brands. If Samsung could release less devices and upgrade phones that are 3-4 years old they could have more people buying into their services and making up for less devices sold. Apple relised these things hence they are able to launch services and make money in other ways and have less devices sold at higher prices. Yes, they lose market share in mobile but their profits keep going up and their users stay loyal and buy more services even though they buy less devices.

15. AngelicusMaximus

Posts: 765; Member since: Dec 20, 2017

I highly doubt updating a 2014 device will do anything for customer retention. Once again, anyone with a 5-yr old phone in their pocket likely doesn't give a damn about updates.

6. Sparkxster

Posts: 1247; Member since: Mar 31, 2017

I agree. Samsung should at least provide 4yrs of software updates which they do with their enterprise edition models which are more expensive than the standard editions. Google and OnePlus seem to have the best track record with software updates along with Nokia, Sony, Essential. Asus has recently stepped up their software updates.

10. AlienKiss

Posts: 280; Member since: May 21, 2019

I agree with you, but in the same time I don't. You forget to mention that every 2 years the technology is completely changed, the processor architecture is different. Thus, a 5 year old phone will not be able to run the newest version of Android because the processor is not designed for x64, but for x32. Maybe you can, I'm not 100 sure, but you'll need an army of programmers working on it 24/7, not to mention the software support involved, bugs, glitches and so on. Just imagine how a smartphone company really works: they just released a phone, meanwhile the building team is already working on the next 3 phones (hardware, software, testing etc). And since every company is extremely greedy, do you really think that they want you to have 5 years of software support without any extra cost? You're crazy. I'm an utopian myself, but it seems everyone else is a greedy ferengi with only one thing in their mind: Profit :)) Currently using S8+ and it looks like I'm gonna have to root it soon.

2. Ichimoku

Posts: 179; Member since: Nov 18, 2018

in this article: Samsung, Google, Apple.

4. trollz

Posts: 63; Member since: Oct 11, 2013

I think it's a little unfair to release the Galaxy Note devices usually about one month before a new OS come out, because then they only truly receive just over one year of software support. Especially considering their price.

9. Charlie2k

Posts: 163; Member since: Jan 11, 2016

"Since Apple manufactures the hardware and develops the software for the iPhone, iOS doesn't suffer from the fragmentation problem that Android does." Worth pointing out is that Apple charge twice as much for the phone than what it's worth and does cost in the Android camp. iOS = Pay 100% once and get 4 year softwaresupport. After 4 years you have a hilariously outdated phone hardware wise. Android = Pay 50%, use phone for two years and buy a new one for remaining 50% and have that one for next 2 years. And in the end after 4 years have the same hardware as the spanking new iPhone to be released, since Apple usually wait 2 years to release new features. A little slower processor, but rest of the hardware will be better. Probably even the battery life of your 2 year old Android will still be better than the new iPhone.

13. tbreezy

Posts: 219; Member since: Aug 11, 2019

Gave my Galaxy Note8 away about a year ago anyway, I knew Samsungs crappy support would be a letdown. $1000 phone with $100 phone support.

16. darkkjedii

Posts: 31658; Member since: Feb 05, 2011

Why did you even get one in the first place then? This is why we don't believe you, or take what you say seriously, you post are usually nothing more, than a plug to dis Samsung/Android. Stick to Apple dude. I recently sold my Pro Max, Series 4, and AirPods Pro. Now I have my Note 10+, Galaxy Buds, and a new Active 2, plus my 2018 iPad Pro, and gen 1 AirPods. Notice I didn't need to dis Apple?

17. ebfields

Posts: 30; Member since: Apr 13, 2013

Samsung is very deliberate in their updating system. They release a new phone with the old android version even after the newest version has already long been released. This way, with their two updates schedule, you’re going to have to upgrade to get the latest android version. My Note 9 was released with Android Oreo (8) even though 9 was already widely available. That means that after I get android 10 nothing more for me. Total BS for the customer but a perfect plan for the manufacturer.

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