Samsung hits back claiming the return rate of the Galaxy Tab is 2% rather than 16%9
First, it was the controversy whether Samsung has sold 2 million Galaxy Tab units, or it has merely shipped 2 million Galaxy Tab units to retailers and carriers.
Now the Korean manufacturer is in the midst of another dispute - it was widely reported that the return rate of the Samsung Galaxy Tab is 15-16%, which, if true, undoubtedly proves that the iPad is standing its ground.
It didn't take long before Samsung responded through its official blog, claiming these figures are pure fiction and the return rate is "below 2%," (which is similar to the iPad's return rate):
"The return rate of the Galaxy Tab in the US as claimed by an North American marketresearch firm is incorrect. According to Samsung Electronics Mobile Communications Business, the return rate is below two percent."
The official response from Samsung makes a world of difference, since a return rate of 2% will mean one thing, and a return rate of 16% completely the opposite. Which version seems more likely to you?
via Samsung Tomorrow and UnwiredView