The official Galaxy S10 screen replacement and repair prices are live in the US, the highest ever

The official Galaxy S10 screen replacement and repair prices are live in the US, the highest ever
This ceramic vs glass S10+ drop test of CNET shouldn't comfort you if your ceramic one hits the pavement face-down

When we probed phone makers for the panel replacement costs of their spanking new flagships earlier in the week, Samsung only had numbers for a few foreign countries but now it has gone live with the official repair prices of the Galaxy S10e, S10 and S10+

Since in the case of Samsung's AMOLED panels, the company is the monopolistic provider, one would assume lower replacement prices than the OLED iPhones and would be right, as you can see from the comparison table below.

Still, the $269 you'd pay to replace your broken Galaxy S10+ display, and the $249 for the Galaxy S10's screen repair are the highest prices ever for that service, even higher than the $239 charged for the Note 9's panel. It's not just the Infinity-O design weighing here, though, as the S10e screen costs $199 to replace. Granted, the munchkin has a flat FHD+ screen, and yet the in-display fingerprint scanner of its larger brethren is probably adding to the price of their display packages, too.

As for rear panel repairs, the price is rather bearable $99, compared to those unibody glass designs of the high-end iPhones that have to be completely scraped of internals before they can be replaced. Still, we'd put a case on the Galaxy S10e, S10 and S10+, and baby their displays, even though they come with official screen protectors out of the box.

Related phones

Galaxy S10
  • Display 6.1" 1440 x 3040 pixels
  • Camera 12 MP / 10 MP front
  • Processor Qualcomm Snapdragon 855, Octa-core, 2840 MHz
  • Storage 512 GB + microSDXC
  • Battery 3400 mAh

FEATURED VIDEO

24 Comments

1. OneLove123

Posts: 849; Member since: Aug 28, 2018

Still cheaper than Apple.

5. sissy246

Posts: 7006; Member since: Mar 04, 2015

Also shows just how much Apple rips off it fans.

14. vgking9699

Posts: 126; Member since: Mar 01, 2019

No dumbass, it’s cuz Apple has to pay Samsung their manufacturers fee plus make money themselves duh And apples are the only screens which fold under inside the iPhones to give them that tiny bottom bezel which is expensive to do

22. Macready

Posts: 1811; Member since: Dec 08, 2014

Oh, that explains the up to 5.5 times higher repair price for the rear glass which is not made by Samsung and does not have any display connectors. But Apple is grateful for you helping spread the propaganda.

6. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

When I saw I had to pay €3.5k for a gearbox change I said "wholly s**t!!!", I didn't say "still cheaper than €16k for a Ferrari gearbox change"... What do I care how much Ferrari charges when I have a Mercedes?!

8. maherk

Posts: 6715; Member since: Feb 10, 2012

You poor, poor baby.

16. Subie

Posts: 2301; Member since: Aug 01, 2015

Hey Leo, How about if you're in the market for one or the other - then knowing the price of a replacement "gearbox" might be a persuading factor. Among other things of course...

17. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

When I got 2y extra warranty for €3k, do you think I care that the replacement gearbox is 3.5k or 100k?

19. prosamuraiman

Posts: 15; Member since: Nov 27, 2015

excellent analogy.

20. Vancetastic

Posts: 845; Member since: May 17, 2017

Ah, the old cars and phones comparison...when you’ve run out of actual arguments, this is where you go. Sad, really.

21. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

The costs of the cars and their parts are so diverse - and almost all of us paid them - that is easier to prove a point.

23. Macready

Posts: 1811; Member since: Dec 08, 2014

Except there is no point. A Ferrari is far more exclusive than that Mercedes, the smaller scale production in part explaining the price difference. Which is anything but the case with iPhones.

24. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

Mercedes-Benz Project One ;).

10. User123456789

Posts: 587; Member since: Feb 22, 2019

Only S10 5G has gorilla 6 on both sides. It helps the costs to be bit lower.

2. Cat97

Posts: 1774; Member since: Mar 02, 2017

You can now see the ripoff practiced by manufacturers and why they like the "glass-sandwich", "curved-edge" and even the "2.5D" designs, because repairs bring them a lot of money, either by the actual repairs, or because the affected customers will just purchase a new phone, increasing overall sales.

3. scarface21173

Posts: 638; Member since: Aug 17, 2014

Repairs are a huge buisness in its self, be carefull always use a case it does help.

12. kanagadeepan

Posts: 1222; Member since: Jan 24, 2012

Better yet, avoid buying glass sandwich phones. Phones with metal / kevlar back are the best (with Tempered Glass on display of course). Heck, even plastic back is much better than glass back phones, imho.

15. Allday28

Posts: 332; Member since: Nov 19, 2010

Put it in a case. Problem solved

4. blingblingthing

Posts: 897; Member since: Oct 23, 2012

$599 for a BACKPANEL repair for an XS Max vs $99 for the S10+? I guess you'll be suckered into that ridiculous price if you were previously suckered into the fallacy of Apple's "premium" construction. You can buy a new OnePlus 6T for that money.

7. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

AppleCare is $9.99/mo while Samsung Premium Care is $11.99/mo. Yet I see nothing about Samsung "ripping off the fans"...

11. User123456789

Posts: 587; Member since: Feb 22, 2019

In my city the replacemente of s8 screen converted to american dollar is 300,00.

13. TBomb

Posts: 1205; Member since: Dec 28, 2012

$2/month difference is very different from a $500 dollar one-time difference.

18. Leo_MC

Posts: 6710; Member since: Dec 02, 2011

Yes it is a difference: you only pay the cost of repairment, if you happen to break the back (which is a rare occurrence among phone/iPhone owners), while you definitely pay the insurance premium, if you want to be insured. But that was not my point, my point is that Samsung charges more for less of a service: the parts are cheaper, it's less labor, why does it cost more to insure a S device, isn't that a "ripp of" by your standards?

9. User123456789

Posts: 587; Member since: Feb 22, 2019

So the rear panel of Max costs about the same price of 2018 flagships cost now.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.