Samsung messes up Galaxy S10 launch, creates confusion among customers

Samsung messes up Galaxy S10 launch, creates confusion among customers
It would be an understatement to say that Samsung messed up with the Galaxy S10 launch. As many of you probably know by now, pre-orders for all four Galaxy S10 models went live soon after the official announcement.

Even though they couldn't be pre-ordered in all countries, customers from some of the most important markets have been able to place their orders on February 20. Unfortunately, it looks like there's a lot of confusion among those who pre-ordered their Galaxy S10 phones or are about to, regarding the amount of RAM that these devices pack inside.

Samsung's website lists some of the Galaxy S10 models as having 6GB RAM, which is completely wrong. To make things worse, the actual phones show the incorrect RAM amount too. A photo posted on reddit by Curly_umbrella, and spotted by AndroidPolice, clearly shows a Samsung Galaxy S10's Memory tab that says the phone has 6GB RAM.

Moreover, one of the major carriers in the U.S., AT&T has all their Galaxy S10 models displayed on the floor showing 6GB RAM. We have no idea how this could happen and why no one from Samsung noticed the problem, but the company said the specs displayed on its website will be corrected.

In case you're thinking of ordering a Samsung Galaxy S10, or already did, you should know that all four models – Galaxy S10e, Galaxy S10, Galaxy S10+, and Galaxy S10 5G come with 8GB RAM inside; no more, no less.

Related phones

Galaxy S10
  • Display 6.1 inches
    3040 x 1440 pixels
  • Camera 12 MP (Triple camera)
    10 MP front
  • Hardware Qualcomm Snapdragon 855, 8GB RAM
  • Storage 128GB, microSDXC
  • Battery 3400 mAh
  • OS Android 10
    Samsung One UI
Galaxy S10+
  • Display 6.4 inches
    3040 x 1440 pixels
  • Camera 12 MP (Triple camera)
    10 MP front
  • Hardware Qualcomm Snapdragon 855, 8GB RAM
  • Storage 128GB, microSDXC
  • Battery 4100 mAh
  • OS Android 10
    Samsung One UI
Galaxy S10 5G
  • Display 6.7 inches
    3040 x 1440 pixels
  • Camera 12 MP (Quad camera)
    10 MP front
  • Hardware Qualcomm Snapdragon 855, 8GB RAM
  • Storage 256GB, not expandable
  • Battery 4500 mAh
  • OS Android 10
    Samsung One UI
Galaxy S10e
  • Display 5.8 inches
    2280 x 1080 pixels
  • Camera 12 MP (Dual camera)
    10 MP front
  • Hardware Qualcomm Snapdragon 855, 6GB RAM
  • Storage 128GB, microSDXC
  • Battery 3100 mAh
  • OS Android 10
    Samsung One UI

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