Samsung Galaxy Note 7 to be cut off from all New Zealand carriers starting November 18th

Samsung Galaxy Note 7 to be cut off from all New Zealand carriers starting November 18th
Samsung's New Zealand division broadcast some terrible news today to those who were hoping to continue using their Samsung Galaxy Note 7, despite the risk that the phone might explode. As many of you know, starting in September Samsung recalled both the original Galaxy Note 7 units, and the replacement models. Not all owners of the device followed Samsung's orders. In Europe, for example, only 57% of Galaxy Note 7 owners exchanged their phablet for the replacement phone. Forgetting for a moment that the replacement unit would also end up getting recalled, all we can say is that this speaks volumes about how much consumers loved this device.

For Galaxy Note 7 users, many could not think of any other phone that they wanted to own. But Samsung had to consider the possibility that people could get hurt. So in order to force the issue, Samsung released a press release today stating that all Galaxy Note 7 units in New Zealand will be unable to connect to mobile carriers starting on November 18th. Beginning on that date, the Galaxy Note 7 won't make or take calls, send and receive SMS messages, or handle data.

Samsung already tried late last month to get Galaxy Note 7 owners to turn in the device by issuing a software update that prevented the battery from charging to more than 60% of capacity. But this didn't seem to do the trick, forcing Samsung to raise the bar. Between November 4th and the 18th, Samsung New Zealand will remind Galaxy Note 7 users of the impending network discontinuation.

Samsung is "strongly urging" Galaxy Note 7 owners in New Zealand (and anywhere, really) to return the device to the place it was purchased from for an exchange or refund. If a consumer exchanges his Galaxy Note 7 for a cheaper device, Samsung will pay him/her the difference.

source: Samsung

Related phones

Galaxy Note 7
  • Display 5.7" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 64 GB + microSDXC
  • Battery 3500 mAh



1. sissy246

Posts: 7124; Member since: Mar 04, 2015

Well on Samsungs part they are doing the right thing. I know a lot of people will be very upset.

3. trojan_horse

Posts: 5868; Member since: May 06, 2016

And considering that the several of thr most damaging Note7-related incidencts happened in New Zealand, - especially a hotel room being set on fire and causing thousands of bucks in damages - it's understandable howmuch Samsung would want to kill-off the Note7 and why Sammy will begin to do so in that country Though Samsung wouldn't be blamed or dragged to court if another Note7-related incident occurs now, as Sammy has already issued an official recall.

10. Doakie

Posts: 2478; Member since: May 06, 2009

Wait. Has no one noticed that even though 43% of all the Note 7's are still out there being used we haven't heard of any new fires? Those remaining 43% should be having the same rate of failure as before the recall. What's the deal with that?

12. NarutoKage14

Posts: 1327; Member since: Aug 31, 2016

You're quite right on that, it looks weird that there haven't been any new reports of explosions considering there are still around 1 million Note 7's out there.

11. NarutoKage14

Posts: 1327; Member since: Aug 31, 2016

This is exactly what I've been saying should be done since the recall was announced. It's the only way to really get people to return those Note 7's.

2. Mxyzptlk unregistered

Some people aren't very bright. Yes, you love the phone but is it worth the risk? Common sense key here.

13. Klinton

Posts: 1409; Member since: Oct 24, 2016

Obviously it worth the risk. After the ban no one Note7 exploded. And neither Samsung, nor any US lab found any reason Note7 to explode. So there must be some other explanation for those fire reports. Those ppl must be the brightest after all. Right?

4. monoke

Posts: 1172; Member since: Mar 14, 2015

LOL at the hard headed ones who still have this phone. There are a plethora of android phones to choose from but yet they continue to cherish a device that put themselves and others at risk.

5. monoke

Posts: 1172; Member since: Mar 14, 2015

Well at least they still have themselves a small wifi tablet for scribbling, although a wee bit overpriced but at least it's got dem curves right!

6. kiko007

Posts: 7500; Member since: Feb 17, 2016

That's part of the thrill! Will this phone ruin my house, car, or other precious belongings? Possibly. But......that stylus!!!!!!!!!!!!!/s

7. pongkie

Posts: 663; Member since: Aug 20, 2011

All Carriers Worldwide should apply this

8. darkkjedii

Posts: 31280; Member since: Feb 05, 2011

Damn, sh*t just got real in New Zealand. I wonder if it'll happen here too.

9. Fellwalker

Posts: 538; Member since: Apr 04, 2014

Have there been any further fires from note 7 batteries recently? Considering how many seem to be still in use, I am surprised that there have been no more incidents. I'm not suggesting that anyone should keep their phone, just curious as to why the problem is not yet identified, and trying to decide whether there was some outside influence.

14. JDogg5281

Posts: 74; Member since: Aug 09, 2012

Its cracks me up how everyone bashes those that are keeping their phone, yet we have people everyday that drive drunk, shoot up whatever they want in their arms. Yet we are super concerned about people who want to keep a phone that might meltdown or catch fire.

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