Note 7 owners can get a big discount for the Note 8, here's everything you need to know

Are you a former owner of the Samsung Galaxy Note 7? If the answer to that question is "yes", you might want to know that Samsung has an interesting offer for you. 

At the Galaxy Note 8 announcement event on Wednesday, the tech giant declared its intentions of giving a discount to those who bought the exploding handset and subsequently had to return it during the recall. 

Eligible customers will be able to trade in their current handset and get up to $425 off for the new Note 8. Given the $930-$960 price tags put up by US carriers, this essentially means that one can potentially grab a Note 8 at almost half of its starting price.

However, it's also worth noting that the deal comes with its fair share of caveats, so here are all the important things one needs to know before enrolling. 

Who can enroll and until when

Currently, the deal is available only to US consumers over the age of 18. Samsung has mentioned that more countries might be included at a later point, but so far there's no info on that.

There is no official end date for the trade-in stated in the T&C, but earlier sources indicated that the offer will expire on September 30.

You must be a former Note 7 owner and provide proof of purchase

Naturally, you'll need to prove to Samsung that you've actually owned a Galaxy Note 7. This can be done by presenting a valid proof of purchase, such as a copy of the original receipt, a bill from your carrier or a credit card statement, or a contract/lease agreement. Keep in mind that the name or model of the device should be clearly stated on these documents if not, contact the place you got it from and ask for a more detailed proof of purchase. 

You need to buy the Note 8 through Samsung and can only participate via the dedicated website

The trade-in is only available directly from Samsung, which also means that you have to buy the new Note 8 via the company's online shop or the Samsung Shop app. This link will lead you to the dedicated web page for the promo. Also, you will need to create a free Samsung account, assuming you don't have one. This can be done through any Samsung phone or online here.

After registering and filling all the required information, Samsung will provide you with a shipping label and instructions to send your trade-in device.

You have 15 days to send your trade in device

After you get the shipping label and instructions, you get 15 days to send your phone to Samsung.

Refund will be based on the type and condition of the phone you're trading in

Samsung is stating that you can get up to $425 off for the Note 8, but the maximum amount will only be given to people who trade in high-end phones that are in good condition. As such, don't expect to get a big discount if you're sending in some $100 phone with a broken screen. 

Samsung considers a device to be in good condition if it:
• Powers on and holds a charge;
• Has a functioning display;
• Has no breaks or cracks or other visible defects that go beyond normal wear and tear
• Is not on a black list of any kind.
• Has Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software disabled (must not be stolen)
• You must have performed a factory reset and removed all personal information from device

If you don't send any phone, the full price of the Note 8 will be charged. If the device you send is deemed to be in a bad condition, Samsung will only refund you $25. 

Again, make sure to factory reset your phone and remove any accessories 

This deserves a repeat. Back up any data you might have and do a system reset. Also, Samsung doesn't need any case, charger, SD card, or any other accessory, so don't send them as you won't get anything back. This also applies to the phone you're trading in – if you change your mind, you won't be able to get your handset back. 

You have to fully own the phone you're trading in

Any devices that are on a lease or installment plan are not eligible for the promo. You will have to pay the full price for the phone that you're trading in before participating. 

You can participate in the pre-order promotion

Currently, Samsung is running a promotion for early adopters of the Note 8 which is available to anyone who qualifies for the trade in. You can choose between a 256 GB microSD card + a wireless charger or a Gear 360 camera. 

It's also worth noting that you can even return your Note 8 for a full refund, provided this happens within 15 days from the purchase.



1. mr2trce

Posts: 56; Member since: Apr 27, 2015

That would be awesome!! I miss my S-pen. I will definitely trade in my S8+ for it. I hope it's not for only buying unlocked though. I'm with tmobile on the Jump plan.


Posts: 1461; Member since: Mar 09, 2010

It says up to 425.00....there is going to be a catch or some kind of gimmick to get 425.00 off. This is just a bunch of bs and a way to limit paying top dollar to those who turned in the note 7

10. Muckylogun

Posts: 11; Member since: Aug 15, 2016

You probably have to turn in a S8/S8+ to get $425 off.

22. Skizzo

Posts: 403; Member since: Jul 14, 2013

I have a feeling like that will be the catch. I hope we're wrong though, as I would GLADLY trade in my GS7 Edge (that I traded my Note 7 for) in for a Note 8 at that price. I miss my S-Pen!

33. SupermanayrB

Posts: 1188; Member since: Mar 20, 2012

As long as you own the S7E you'll get $425.

32. SupermanayrB

Posts: 1188; Member since: Mar 20, 2012

Nope. Trading in my wife's S5. The website still showed $425.

38. tedkord

Posts: 17452; Member since: Jun 17, 2009

Nope. S6 and up, LG G4 and up, Pixel/Pixel XL, iPhone SE or iPhone 5 and up.

47. trojan_horse

Posts: 5868; Member since: May 06, 2016

Nope. S5 and up...

72. tedkord

Posts: 17452; Member since: Jun 17, 2009

Typo. I'm trying to get my hands on a used S5 to trade.

25. ajwillingham

Posts: 38; Member since: Jan 17, 2015

No catch. Just discounts... and even though it says "up to" they are giving the full credit for a qualifying trade-in which includes dated phones like the Galaxy S5. I just ordered mine. This discount is legit!

26. g2a5b0e unregistered

That's awesome. Where'd you go to do it? Your carrier website or Samsung directly? Give us the play-by-play, bro!

27. ajwillingham

Posts: 38; Member since: Jan 17, 2015

Samsung website. On the home page if you scroll down about half way there is a black line that says "Special Opportunity for Former Galaxy Note7 owners." Click learn more and off you go. This offer is offered only by Samsung, not the carriers.

28. g2a5b0e unregistered

I'll try it. Thank you.

29. g2a5b0e unregistered

Worked like a charm! $505 + tax gets me the phone, the memory card, & the wireless convertible charger. Winning!

37. tedkord

Posts: 17452; Member since: Jun 17, 2009

They paid what was promised last time I used a special trade in promo with them. You just have to follow the rules to the letter - the device traded in needs to be in good condition, no cracks, powers up, works.

36. Mreveryphone

Posts: 1841; Member since: Apr 22, 2014

I already ordered mine on Friday and I'm trading in my old S6 Edge plus. It still said $425 off. Now I have two Note 8's coming, one from Samsung and one from my carrier. If the iPhone 8 is what they say it's going to be I'm going to trade in my carrier version for it. I also get to get all the freebies associated with the note since I have two coming.

64. thxultra

Posts: 466; Member since: Oct 16, 2014

I'm getting a Note 8 and think this is a crap deal. You will have to give them your S8+ to get the money off. May as well sell your phone on Ebay sure you can get more for it there. Samsung should have given rebates to people that bought the note 7 if they bought the note 8.

65. g2a5b0e unregistered

They already gave a credit of $75 to everyone who returned their Note 7 in addition to a full refund. This is above & beyond as far as I'm concerned & if you don't like it, keep your S8+ & pay full price for the phone.

66. thxultra

Posts: 466; Member since: Oct 16, 2014

Never planed on using this in the first place. Didn't have a note 7 first off. Second I always lease my phones. Most people buy their phone from their provider in the US to take advantage of the free financing and have it on one bill. Also people like to be able to use their providers early upgrade programs. Not sure how it works for people with phones like the S7 or S6 may be a good deal. $425 for a S8+ would be a rip off.

69. g2a5b0e unregistered

I agree, but I'm trading in a Note 5 on its last legs anyway. I won't need it any more, nor do I want it, so it's definitely worth $425 to me. Also, Samsung provides free financing on their website as well. In fact, I was approved for $3200. There's no reason I won't be able to upgrade next year with my carrier also. To sum it up, I get a Note 8, a 128GB evo card (which I won't use, but I'm sure I can sell for a decent amount), a wireless convertible charger for $505 & all I have to do is trade in my Note 5. This is a no-brainer for me.

73. thxultra

Posts: 466; Member since: Oct 16, 2014

Ya will be a great deal if you get $425 for a note 5. Be careful because the deal says up to $425. My guess is they will give you much less for a note 5. If they give you $425 then great deal for you... I am also looking forward to the freebees though. Saw a samsung ad you can get both the 360 cam and charger/memory card bundle for a extra $100. May have to jump on that kind of want the Camera but worried it will sit on a shelf. Going for the charger and memory card for sure.

74. g2a5b0e unregistered

I could be wrong, but they seem to have made it very clear on the website. Previous Note 7 owners will get $425 or $25. If your device meets their criteria (which are listed in full), you get the full amount. If it doesn't, you get $25. Nothing in between. We'll see I guess.

2. SyCo87

Posts: 325; Member since: Sep 19, 2013

Very responsible of Samsung to offer this.

3. g2a5b0e unregistered

This is quite surprising that they would do this considering they already gave a full refund & $75, but I'm definitely curious as to what the details are.

6. PhoneCritic

Posts: 1357; Member since: Oct 05, 2011

It is really fantastic that Samsung would do this taking full responsibility for what transpired last year and how it affected their loyal Fan-base of Note users, Yet As you said lets wait and see what the details of this are. I would hope, even though they gave you $75 refund and a S7 or S7E, they would just need to see from your carriers records that you were one that had to return the note 7 and thus extend this discount to you. Again this is great that Samsung once again acknowledged the and rewards the loyal fans that stood by it.

16. g2a5b0e unregistered

I agree with you 100%, but didn't give you a new phone. They gave you a full refund for the Note 7 & a $75 credit. You then had to buy a different phone of your choice. I hadn't gotten rid of my Note 5 yet, so I just continued using it.

23. jacky899

Posts: 431; Member since: May 16, 2017

I'm in the US with ATT and I only got $25 back when I returned my phone.

24. g2a5b0e unregistered

I'm with T-Mobile. I was told $25, but it ended up being $75.

4. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I shouldn't have to trade a phone to get a discount. Because its no different than trading in a phone any other time. When you trade in a top tier phone that is less than a year old, you would get the same $400 on trade or more. I should get a discount on the price, because I had the Note 7 and I had to return it for no fault of my own. Offering what all carriers offer every year isn't offering me anything new. People who had a Note 7 should get 30% off the price and those who took the first Note 7 back, and got the 2nd; only to have to return it again, should get 50% off, without having to trade anything. The time we had to spend deal with the fact we had to take phones in more than once, having to deal with the messed up exchange process more than once, and that the Note 8 isn't that substantial above the last model, means we should get more benefits. Keep the Gear 360, SDcard and whatever else and offer me the phone for $500 outright.They aren't gonna lose any money, because it was less than 2M of us who even had a Note 7.


Posts: 1461; Member since: Mar 09, 2010

I agree with you here.... They will want you to give up a new phone and a lung to get the 425.00 off. I waited a year after turning in my phone for this years version, and lost money on screen protectors and and three cases.

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