Motorola DROID RAZR MAXX HD to stay on Android 4.1.2 forever [Update: not really]

2. Shatter (Posts: 2036; Member since: 29 May 2013)

Bad sales would be the excuse.

13. ardent1 (Posts: 2000; Member since: 16 Apr 2011)

Why would bad sales be an excuse?

It's a software upgrade and it doesn't cost Verizon or Google that much in expense for an upgrade.

14. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Yes, because programmers working to debug the update work for free.

25. Mxyzptlk (unregistered)

I don't see that as a justifiable excuse .

12. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

I don't know why. I just left a comment for Punit Soni to see if he knows. Hopefully he'll get an answer.

If I were to venture a guess, it could have more to do with Verizon's update police than with Motorola itself. Remember, every version of the Moto X has had the camera update for at least a week EXCEPT for the Verizon version (as well as all the new Droids).

Another guess could be that Soni's team are already working hard on all the current Droids and the Moto X updates.

It does seem strange and I am a little irked, but this isn't exactly the end of the world. Looking at the changelist for 4.2 and 4.3, lots of nice little features were sprinkled through the operating system, but nothing super critical for most people was added.

Is it annoying? Yes. Is your reaction disproportionate as always? Of course.

15. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

The fact that it only says this for the Maxx HD and not the Razr HD or Razr M makes me a little suspicious; you would think they would put the same thing for all 3, but it just says when the 4.1 update rolled out for the Razr M and Razr HD. It makes me think this was just an error.

But, if this does turn out to be true, it really does suck. Why should the OG Droid Razr and the Razr (Maxx) HD be stuck on the same version when the latter is much more capable? I understand why the Droid Razr should be stuck on 4.1, it released with GB after all, but not the 2012 devices.

26. Mxyzptlk (unregistered)

My reaction isn't disproportionate. There's no excuse here and it's not fair to customers who unfortunately bought the phone.

28. troutsy (Posts: 319; Member since: 17 Feb 2012)

Because you bought a photon, or are still mad that the bionic wasn't released as quickly as the rumors speculated?..... I don't even remember what you are butthurt about anymore.

You're a lock to come in and bash any Motorola news because they "don't release updates quickly enough" even though you appear to have never actually experienced a Motorola product. Sniggly put it fairly nicely by calling your reactions disproportionate.

30. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

http://www.phonearena.com/news/Motorola-says-update-information-for-Motorola-DROID-RAZR-MAXX-HD-was-a-typo_id48281

Read it and weep.

18. joey_sfb (Posts: 6600; Member since: 29 Mar 2012)

My first android phone is a milestone 2. Moto upgrade track record make sure it's my last Moto phone. Look like Moto is the same Moto under Google.
Samsung will remain my preferred Android phone company. I have 3 Samsung Android devices and they updated every single one of them.

Next device to own might be the Samsung Galaxy Round.

34. 1eye4u (Posts: 35; Member since: 17 Nov 2009)

I gotta get out of this Motorola / Verizon crap. We deserve better.. considering the amount of money these 2 companies get from dummies like me ... time to disengage.

10. DaHarder (Posts: 177; Member since: 10 Oct 2009)

Though this particular situation sucks almost as bad as HTC's complete dropping of ANY support whatsoever for their (initially very expensive) tablet line, Motorola did provide timely updates nearly 3 years for the XOOM.

Regardless... I Refuse To Support Any Manufacturer That Screws Over Their Customers Like This, and So Should Every Conscientious Consumer.

24. joey_sfb (Posts: 6600; Member since: 29 Mar 2012)

Google updated the Xoom as a Google first Android developer tablet. No update for Xoom 2 as that is Motorola own device.

20. techguyone (Posts: 208; Member since: 18 May 2013)

Well that and the fact they seem to forget that the world doesn't only consist of the US. I'm a long time moto fan from way back in the 90's but I'm dubious about remaining so, simply because theor update policy is shocking and as an EU citizen I 'might get' if I'm very lucky some cut down crappo version of the moto x.
I think not moto, I'll take my *cough* dollars somewhere else thank you very much, have fun in the USA you short sighted idiots.

21. mr2009 (Posts: 34; Member since: 26 Mar 2013)

so is people that had Motorola Atrix 4G..

27. bucky (Posts: 3132; Member since: 30 Sep 2009)

Agreed. I had the atrix too. And milestone.

17. Smokin (Posts: 120; Member since: 10 Oct 2013)

I think Optimus G has 50% chance of being updated, but maximum ro 4.2.2

23. fanboy1974 (Posts: 1345; Member since: 12 Nov 2011)

Trust Samsung? The only Sammy phones that officially have 4.3 is the new Note 3. By the time they release 4.3 for other phones it will be replaced with 4.4. And who knows which Android phones will receive 4.4.