Microsoft "surprised" by Google ditching Exchange, suggests Outlook.com

Microsoft
Last week, Google announced that it was going to drop support of Microsoft's Exchange ActiveSync through Google Sync for new free users. The option will continue for those who already have Google Sync set up, and it will continue as an option for paid Google Apps users, who are more likely enterprise users, and more likely to need Exchange support. Google is moving away from Microsoft's proprietary system in favor of open standards like IMAP, CalDAV, and CardDAV. All of that sounds like a very Googley way to do things, but somehow Microsoft was still "surprised" by the move, and has no suggestions for users other than to switch to Outlook.com for their e-mail.

Windows Phone users have been somewhat upset with Google for doing this because it means that if you don't have Google Sync set up before January 30th, it will be much more difficult to sync calendar and contact data from Google, because WP doesn't support open standards. Today brought a response to Google's announcement on the Outlook Blog, stating that Microsoft was "surprised" by the move, and used the news as a way to push people towards using Outlook.com, and explaining the superiority of the Exchange ActiveSync technology. 

Of course, it makes sense for users to use complementary products with their platform choice (ie. Google Apps with Android and Microsoft apps with Windows Phone), and obviously Microsoft will support its own technology, but we are still a bit disappointed to see that Microsoft didn't even mention any possibility of supporting open standards in the future. 

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69 Comments

1. zackh121556

Posts: 130; Member since: Feb 01, 2012

Yayyyyy go Android......... Idk just felt like saying something random lol

17. MeoCao unregistered

Every Android phone now has to pay MS for the ActiveSync patents, MS even had Motorola banned in Germany over the patents. And MS mails are not the dominant force anymore and WP needs Google services and not Android needs MS services. Well done Google.

20. Nadr1212

Posts: 741; Member since: Sep 22, 2012

Wait, this isn't the article was looking 4!!!!!!

42. ChiX017

Posts: 308; Member since: Nov 09, 2011

Correction: WP does not need Google, Microsoft has everything that google has to offer, not like iOS; that is why they can pull YouTube from iOS and users would cry for google but NO not WP we have Metrotube which as good as any YouTube app out there. Maps? Please, we have NaviTech from Nokia. Search? of course BING. Office? We have the Best no google Docs crap here...No need to go on, you get my point.

45. MeoCao unregistered

Oh I see your point, the grape is sour! But another point here is the fox is "surprised" that the grape is too high. LOL

64. ChiX017

Posts: 308; Member since: Nov 09, 2011

i'm sorry?

51. RobotMan

Posts: 145; Member since: Apr 13, 2012

Next is the FAT file system.

68. rusticguy

Posts: 2828; Member since: Aug 11, 2012

MS Exchange is still the dominant force in corporate use. Not everyone uses GMAIL (gmail or the free Goog Appliance) for official purpose.

2. shahulvm

Posts: 124; Member since: Apr 01, 2012

Switched my contacts from Google to Outlook... I see google to be turning to evil nowdays which effects the consumers. Why cant they just continue as it was and let the consumers use the way they need... Had been a iphone user, then a hardcore android user (changing roms) every now and then, got tired of it. Finally ending up with Lumia 920 now for its live tile and photography... Still have the mac for computing, nexus 7 for reading and the lumia 920 as a phone...

4. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Google is trying to break the cycle of closed systems, which is why it supports open standards. Google is trying to move away from any product being dependent on proprietary technology. What happens when Microsoft eventually dies out (as all companies do on a long enough timeline)? What happens to Exchange then? What happens when Google eventually dies? Someone else takes the CalDAV code and keeps it going. Google has a long way to go, but I certainly prefer easily shared data and open platforms than a closed system that's beholden to the whims of one company.

5. shahulvm

Posts: 124; Member since: Apr 01, 2012

I agree and support the push for open systems, but not at the cost of disrupting something which has been going fine till now. Google, should have told microsoft to support open systems than to stop something which they have offered for sometime. Even if Google wanted to stop, then they should give sufficient time and not just 2 months.... All in all, I see the 3 giants (Apple, MS & Google) endlessly trying to tie the users into their own eco-systems. The fact is, I want interoperability, the freedom to choose and switch as I like than to be tied like a slave onto one eco system irrespective of how good the offering is. As I believe something better will always keep coming and should be prepared for the move...

7. crankyd00d

Posts: 191; Member since: Oct 17, 2011

"The fact is, I want interoperability, the freedom to choose and switch as I like than to be tied like a slave onto one eco system irrespective of how good the offering is" Which is WHY they are doing this, you say you want that but then you whine about it because it's not convenient for you right now, the will have to do it eventually so they may as well do it now

8. shahulvm

Posts: 124; Member since: Apr 01, 2012

Then you agree that 2 months time is the right amount of time to give? Why to pull a plug in this manner?

10. crankyd00d

Posts: 191; Member since: Oct 17, 2011

Even if you give people time if they really want to stay they will stay, if they want to switch they will switch, the truth is Microsoft has a monopoly with Exchange so if they want to break it they have to do it now before Windows Phone 8 gets a good foothold, if it does at all. At least that's how I see it, I could be wrong of course but it's obvious they are rushing this, of course Microsoft wants people to keep depending on Exchange

12. krulll

Posts: 13; Member since: Nov 21, 2012

and now who will break the monopoly of google?

19. MeoCao unregistered

What Google's monopoly you are atlking about, and how that monopoly affects users or innovation of the industry?

50. Aeires unregistered

Because he's cranky!

18. MeoCao unregistered

You are blaming the wrong guy. It's MS who demand fees from Android OEM for ActiveSync and even had Motorola banned in Germany.

31. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

I don't understand your fuss. Since you like M$ just continue to use their services. Google is being cheap because its no longer in their interest to pay active sync license for free account. If microsoft think they need google to support them, they can waive the active sync licensing fee. So come up with their own plug in. No sympathy from me as M$ always charge me a premium while google give me what i want for free. I don't really care who is interested when i wipe my ass.

11. krulll

Posts: 13; Member since: Nov 21, 2012

1) google has no interrese to defend open-sourse own because the android has most of its instructions and code owner (cyanogem always emphasizes that), the search engine has code own. 2) because it soon now that this growing WP8?

21. MeoCao unregistered

Android is open source, and that's huge. And Google is not a charity organistion so they have to have their own property for survival and successful business. Look at MS, evertthing they have is proprietary, MS is a convicted offender of their monopolistic power. Google and MS it's heaven and earth.

66. astrocramp

Posts: 8; Member since: Jan 16, 2011

This is actually not true. Google supports open standards on other devices, but has it's own proprietary protocol on Android. The sync of email, calendar, and contacts on Android phones doesn't use IMAP, CalDAV, and CardDAV, it uses Google's own standard that they won't license to anybody. IMAP, CalDAV, and CardDAV are awful, inefficient, battery sucking standards as anybody who has an iPhone and gmail knows. They are crap compared to EAS and Google's own closed protocol.

47. wp7tribes

Posts: 52; Member since: Aug 12, 2011

+1 i switched everything from gmail to outlook goodbye google you ingored your users now your users will ignore you

3. roscuthiii

Posts: 2383; Member since: Jul 18, 2010

"Smoked by..." campaign. "Scroogled" campaign... And now they're surprised? There seems to be a disconnect somewhere.

6. sats.mine2k4

Posts: 208; Member since: Aug 10, 2012

Exactly this is google's way of saying GFUS MS...

22. MeoCao unregistered

Well said guys

43. snowgator

Posts: 3614; Member since: Jan 19, 2011

BUT.... We all laugh and giggle as Samsung slams Apple. Come on now. Really? MS is not doing anything that any company that is promoting it's products isn't doing. At this level, it is cut throat. Microsoft and Apple have been at each other for years, but still managed to work out cross licensing agreements. But one would happily put the other out of business if they could. Google is sitting on top of the mountain in search engines and cell phones. OF COURSE MS is going to take the PR war to them. What Google is missing (and it is their right, more power to them) is if WP and Windows 8 truly explodes and becomes a huge seller, they are losing revenue streams. MS is not losing any sleep getting Office attached to Android. They like revenue. But, I understand. At this point, it may not be enough profit for a giant like Google to mess with. The level of profit isn't there to justify doing the work for a specific standard. If it was open, the cost would be less and Google would most likely do it. If WP and related products were more of a cash cow, they would most likely do it. But they want one or the other.

46. MeoCao unregistered

Great topic! Firstly it's MS defeated Apple in PC war and Steve Jobs may have agreed to be only a niche player and Bill Gates thought that Apple could never threaten MS PC business again. And MS made lots of money out of Apple too. Now the World War is not between Google and Apple but its Android vs Windows. MS tries to eat into Android market share and Google attacks MS PC business with Chrome OS and possibly later with Android (multi user feature of JB is a very clear signal). In this war there can be no compromise and MS doesn't hold back as it's clearly the underdog and the threatened side. MS can do nothing to threaten Google so far so Google is playing the big brother role and just ignores MS. We can only guess what Google will do if their core business is under threat, this is business after all.

9. kushki

Posts: 49; Member since: Nov 19, 2012

Moved my 3 Gmail accounts with contacts and calendars to Outlook....

35. anywherehome

Posts: 971; Member since: Dec 13, 2011

now you will suffer because Google wants open standards and ditched out closed rotten standards by evil company=Microsoft..... look and see you in a few months with incapable Microsoft's services :)

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