Microsoft knew its Kin phones sucked before it released them (and it still did!)

A video that got in the hands of Wired UK, named Touch Usability Study Pink #26, testers vary in their comments describing the experience from “a little annoying” to “very slow” and downright “frustrating.”
- “I can imagine my daughter would give this back very quickly.”
- “Camera is useless for anything spontaneous”
- “This phone would have gone back if I paid for it”
- “Coming to a touch phone with this is kind of a turn off”
- “The whole experience was really stressful on my fingers”
And if we were to look for the most positive comment out of all, that would be one tester’s euphemism about there being “lots of room to improve.”
But now that we have this leaked testers’ reports we can only wonder: if Microsoft knew just how bad the two Kin phones were, why did it release them? And we can’t help but wonder whether despite testers’ warnings the company is still going by that same stubborn token nowadays. We sincerely hope not.
source: Wired via TechCrunch