Microsoft Surface owners report random sound issues

The Windows RT based Microsoft Surface tablet has been out for a few weeks now, and its initial reviews have been generally positive. Despite the current lack of enough quality apps available on the new platform, the slate is solid, sturdy, and has good battery life. (Our Microsoft Surface RT review is here.) But it seems like some units might be affected by a strange issue that has yet to be resolved.

There is a thread at the Microsoft Answers web page where a number of Microsoft Surface owners report having the following problem: the tablet's sound output gets muted for no obvious reason. A press of the volume rocker sets the volume back to its previous level, but the mute button gets triggered again sooner or later, either randomly or after the device is turned back on from sleep mode.

Interestingly, it is speculated that the touch cover for the Microsoft Surface might be at the bottom of this as the issue is present only if the accessory is in use. Microsoft representatives have suggested a few solutions, but so far, none of them seem to have helped.

Are any Microsoft Surface owners experiencing such problems? Let us know down in the comments!

source: Microsoft Answers via Neowin

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