Latest issue to hit Apple; phone app freezes on iPhone 7, iPhone 6s and iPhone 5s

Latest issue to hit Apple; phone app freezes on iPhone 7, iPhone 6s and iPhone 5s
Just a few months ago, when it felt as though Samsung Galaxy Note 7's were exploding left and right, the iPhone almost had a halo around it by comparison. But lately, Apple's iconic handset has been experiencing issues of its own. Some Apple iPhone 6 units are having problems recording touch inputs on the screen, which has led to the filing of a class action suit against Apple. The so-called Touch Disease can be repaired by the tech titan for $149.

Additionally, some Apple iPhone 6s units manufactured between September and October 2015 are shutting down with the battery going from 30% to 0% in the blink of an eye. You can check on Apple's support website to see if you are entitled to a free battery replacement.

The latest problem with the iPhone has been discussed on the Apple Support Communities forum. There, owners of the Apple iPhone 7, iPhone 6s and even the Apple iPhone 5s are complaining that their phone application is freezing. This is preventing them from making and taking phone calls, or handling other phone related operations. It appears that for many, this problem started after the update to iOS 10.1.1. For some, the problem came with the update to iOS 10. Soft and Factory resets are not helping.


Apple has yet to acknowledge this issue, but the company initially did the same with Touch Disease and the so-called #BatteryGate problems. It is hoped that iOS 10.2 will fix this issue. Right now, iOS 10.2 Beta 5 has been disseminated to developers and members of the public beta program, which means that iOS 10.2 is close at hand.


source: AppleSupportCommunities via Forbes

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168 Comments

1. jeroome86

Posts: 2314; Member since: Apr 12, 2012

Oh no. 3, 2, 1, and here we go.

16. Mxyzptlk unregistered

Well the usual one is here spreading his usual rhetoric.

40. Crispin_Gatieza

Posts: 3186; Member since: Jan 23, 2014

Hey, you loooove to troll BlackBerry articles. Now it's time for you to sit there and take it up the a$$ while we have some fun at Apple's expense.

42. meanestgenius

Posts: 22771; Member since: May 28, 2014

What's good for the goose, etc, etc.

155. Mxyzptlk unregistered

Your goose is cooked.

170. meanestgenius

Posts: 22771; Member since: May 28, 2014

Lamest. Comeback. Ever. ^^

185. Mxyzptlk unregistered

Well the comment I was responding to was pretty lame.

194. meanestgenius

Posts: 22771; Member since: May 28, 2014

Don't talk about yourself like that.

132. Mxyzptlk unregistered

I don't care lol. But honestly though, it's not me. It's the hornet who doesn't hesitate to attack at any moment.

143. meanestgenius

Posts: 22771; Member since: May 28, 2014

Lol, at least he's admitting that he's a troll that loves to troll BlackBerry articles that has no problem taking it up the @$$ at Apples expense. How's that for idol worship, right Crispin? Lol. And just look at how many people are popping out if the woodwork to call him "Apple Advocate" and a "$#33p". Truth must really be painful for him, lol.

150. Crispin_Gatieza

Posts: 3186; Member since: Jan 23, 2014

I don't know where all this advocate stuff came from. Seems there's more butthurt going on than meets the eye. My point was directed at no one else except mxy and his constant trolling of BlackBerry articles. Now Apple's in a pinch and it's fun to poke fun at him. What was it you said? What's good for the goose.....

152. meanestgenius

Posts: 22771; Member since: May 28, 2014

Exactly. Mxy sure can dish out the trolling of BlackBerry articles, but he has a hard time taking when Apple gets trolled. The advocate stuff was directed at mxy from others that see his constant trolling of other OEM's like BlackBerry, but he leaps to Apple's defense, even when they're wrong.

156. Mxyzptlk unregistered

A. So you're admitting that you are trolling Apple articles? That makes you a hypocrite because you were whining about me "monkey see, monkey do." B. You leap to BlackBerry's defense at every corner. C. Get over it.

171. meanestgenius

Posts: 22771; Member since: May 28, 2014

A) I'm admitting that YOU are a troll in an Apple article. And you're a complete hypocrite for even thinking to call me a hypocrite, considering your hypocrisy knows no bounds. B) You leap to troll BlackBerry articles every time they're posted, and even Crispin knows it. You look so silly kissing bum the way you do, knowing that he calls you a troll, like now. Lmao! C) Get over yourself.

187. Mxyzptlk unregistered

A. You're just as guilty of being a troll and a hypocrite. What part of that did you not understand? B. You're just salty because I said Crispin was more respectful and level headed than you will ever be. That's not kissing bum. That's just stating a fact. C. You first.

195. meanestgenius

Posts: 22771; Member since: May 28, 2014

A) Post proof backed up by links if me trolling and being a hypocrite, because I can certainly do that concerning you. Understand THAT. B) In other words, "I don't care if I kiss Crispin's bum, Meanest. Kissing make bum if those I'm afraid of is what I do. Who cares if he calls me a troll? It's true, after all." There. I fixed that part of your post for you. And don't mimic me in your response. C) Ladies first, Michelle.

157. Mxyzptlk unregistered

Lol, this is coming from the guy who acts like he gets it up the @$$ on a daily basis. You're a blackberry advocate/shill.

172. meanestgenius

Posts: 22771; Member since: May 28, 2014

Says the guy that buries his face in the lap of his boyfriend every morning before breakfast. You're an unpaid Apple Priest and $#33p-z0mbi3.

186. Mxyzptlk unregistered

Pot meet kettle because everything you said to me applies to you as well.

196. meanestgenius

Posts: 22771; Member since: May 28, 2014

Deflection filled with lies. 10 yard penalty.

2. Tariq123

Posts: 186; Member since: May 15, 2016

Ayyy. Note7 still alive in the PA.

14. blingblingthing

Posts: 986; Member since: Oct 23, 2012

Almost like some sort of damage control.

15. Mxyzptlk unregistered

No it's not.

31. submar

Posts: 713; Member since: Sep 19, 2014

Read the first sentence.

127. ibend

Posts: 6747; Member since: Sep 30, 2014

because it's necessary to mention note7 on every bad news about apple... and optional on other article... /s

3. darkkjedii

Posts: 31757; Member since: Feb 05, 2011

It seems, the more they update the iPhones, the worst they get. It's backwards, if you think about it. Updates should improve the phones. I can honestly say, I don't miss not having an iPhone at all. That hasn't always been the case, we'll see what 2017 brings, but that Note 8 is a shoe in.

7. meanestgenius

Posts: 22771; Member since: May 28, 2014

Totally agree. Apple releases frequent updates, but it's apparently because they need the new update to fix what the previous one has broken. I've always said this. What good are fast, frequent updates if they just break your phone and need more updates to fix what the previous one broke?

8. darkkjedii

Posts: 31757; Member since: Feb 05, 2011

I've been saying that for years my dude. All these patches, with no new features just fixes, are part of what's driven me away from Apple. They often fix nothing, or fix one thing and break another. I just got tired of the carry over issues, from one update to the next. Cut copy and paste was still messed up from iOS 7, as of the time I got rid of my 7 Plus. SMDH.

11. Finalflash

Posts: 4063; Member since: Jul 23, 2013

Get used to it for a while because this is the problem with taking something designed to be simple and making it more complicated. The iPhone had the best interface up until the iPhone 4/5 because it was built on a foundation of simplicity and focus. After that, they had to make it more complicated to catch up with features on Android and that route will always be problematic. Google is going the other way, by taking something full of features and complications at the start and refining it over the last couple of years. Lollipop changed a lot internally and it was the buggiest OS they have released. They took the pains of change all in one go then, and Marshmallow and Nougat benefit from that by being smooth as hell. I haven't seen a change like that at all in iOS's base code (it's not open source, but you can tell by how APIs change and function from release to release). They have just been slapping features on top of their earlier platform which just wasn't built with those features in mind (case in point: 3rd party keyboards). It won't get better next year software wise either because they are expected to make huge hardware changes and when you change both together, things go horribly wrong.

37. joey_sfb

Posts: 6794; Member since: Mar 29, 2012

Apple went the route of optimising their low level codes for hardware specific features and speed advantage, this give them greater performance in the early part of the system life cycle. And if you remember in 2007 ARM SOC was barely powerful enough to drive Android OS lagging behind in term of user interface experience which lead to the common lag complains. However, Google still stick with the route of hardware abstraction, less optimise hardware specific code, more generic codes for wider hardware compatibility. Sacrificing the initial hardware design speed gain. Choosing a high level language that is unoptimized in the view of many. Java as you know require a JVM to run the codes in a Just-In-Time manner. Painfully slow but also the reason why both Intel and ARM or any future SOC manufacturer could support Android. They just need to build a JVM for their SOC. Hardware SOC performance has gain over the years and would continue to do so making Android initial growing pain worth it. Google's open source approach allow third parties to build extended software and hardware support for Android. 10 years into the system life cycle and the result is evident.

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