LG Watch Urbane LTE display may have been why it was cancelled

LG Watch Urbane LTE display may have been why it was cancelled
It's not too often we see a device actually make it to release before being pulled back. Usually, manufacturers catch hardware problems earlier, but for whatever reason LG didn't know there was an issue with the LG Watch Urbane 2nd Edition LTE until last week. At first we didn't know exactly what the problem was, but it seems that the display may have been the issue.

LG told The Telegraph that there is no safety issue with the new Watch Urbane, but refused to give specifics on the problem in order to maintain "competitive and supplier relations". However, LG gave clues to the issue behind pulling the smartwatch from circulation:


Given that there's no camera on the watch, the only component related to "image quality" would be the display. The display is a new component as well because it features a 480 x 480 pixel resolution rather than the 320 x 320 resolution on the original Watch Urbane. And, if we're talking about image quality over the life of the device, that sounds like an issue with image retention or burn. 

Burn is likely going to be a consistent issue for smartwatches that attempt to use OLED displays, because unlike other devices smartwatch users are going to want the time constantly displayed on the device which will greatly increase the probability of retention until software tweaks are made to mitigate the issue. 

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17 Comments

1. daddyd302

Posts: 48; Member since: Jul 17, 2008

Why the hell did they say "impact our image quality over the life of the device" instead of "impact THE image quality over the life of the device"? It makes it sound like LG is talking about their image not the watch's display image. Anyways I spoken to another LG CSR and she told me if I keep the watch I may not get warranty work on it since LG cancel the rest of the orders. LG still don't know what the hell they are talking about as they continue to discuss what the issue is. This is why they haven't said anything outside "hardware issue".

12. Arch_Fiend

Posts: 3938; Member since: Oct 03, 2015

I Think You're Right. The Problem Might Actually Be The Display But That Statement Was About Their Image As A Company Not The Smartwatches Display.

3. DRS1977

Posts: 678; Member since: May 27, 2015

AMOLED makes sense on a phone, but not on a watch IMO. People want these watches to stay on all the time with ambient mode and it will for sure cause burn-in problems. That is why I am planning on getting a Moto 360 V2 which uses IPS LCD.

7. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

It isn't and can't be on all the time. If you wanna check time, simply turn it on.

10. Unordinary unregistered

You should have to 'turn on' a watch to check the time.

11. cheetah2k

Posts: 2156; Member since: Jan 16, 2011

You just rotate your wrist to turn it on. I think its a great idea! While Pebble have mastered e-paper screen tech which has low battery draw with the screen on all the time, I think e-paper is absolute rubbish. IMO the Samsung Gear S2 is bl00dy awesome. Don't wait for LG to sort their issues out when the best smartwatch is already available

4. khurram87

Posts: 28; Member since: Sep 01, 2011

LG WATCH URBANE LTE was already released 6 months back in Korea with WebOS. I think you are talking about LG WATCH URBANE 2. You might want to correct the name in the title...

5. daddyd302

Posts: 48; Member since: Jul 17, 2008

I just noticed that they have the wrong name and picture of the LG Urbane 2. This article is about the Urbane 2 and the heading and picture is the Urbane LTE not the Urbane 2.

6. sachouba

Posts: 261; Member since: Jun 08, 2014

Of course, it has nothing to do with the display... LG just wanted to explain that their reputation would be affected if there were issues with the watch...

8. Mxyzptlk unregistered

Come on LG. Don't let your watches start being as terrible as your phones.

9. Hexa-core

Posts: 2131; Member since: Aug 11, 2015

Hey Mxy! What's up? You hate LG, right?

14. Mxyzptlk unregistered

I hate their awful phones.

15. ullokey

Posts: 173; Member since: Jul 28, 2015

have you used any of their phones?

16. Mxyzptlk unregistered

Yes I have.

17. ullokey

Posts: 173; Member since: Jul 28, 2015

which one sir?

18. Mxyzptlk unregistered

Why do you ask?

13. zby42

Posts: 1; Member since: Nov 24, 2015

Sounds like the author has no common sense. Company image quality, not image quality on the watch. Duh!!

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