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LG Optimus 3D plagued by ghost call issues after Gingerbread update

Posted: , by Nick T.

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LG Optimus 3D plagued by ghost call issues after Gingerbread update
The Gingerbread update for the LG Optimus 3D promised a whole bunch of improvements, among which faster 3G connectivity, new 3D video editor, improved video quality, and more. However, it seems like some of the people who updated are now wishing that they didn't.

That is because a number of LG Optimus 3D units are plagued by the so called “ghost call” glitch after getting updated to Android 2.3 Gingerbread. Basically, when a call is inbound, the LG Optimus 3D does not respond in any way – it does not ring, nor does it give any indication of a missed call afterwards.

Some of the guys over at the XDA Developers forum say that a faulty baseband is to blame, and flashing a different version is supposed to resolve the issue. Of course, downgrading to Froyo works too. Others have solved the ghost call glitch by doing a complete wipe several times. Another workaround seems to be forcing the smartphone's CPU to constantly run at 600MHz or over via software, but that didn't work for everyone who tried it.

LG has been notified multiple times and is definitely aware of the ghost call issue, yet an official patch has yet to be released. Everyone who has been having troubles with their LG Optimus 3D after updating is free to share their experience by dropping a comment below.

Thanks for sending this in!

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posted on 20 Feb 2012, 03:14

1. CX3NT3_713 (Posts: 2285; Member since: 18 Apr 2011)

Lg thrill has not been affected cause, were still stuck on froyo....

posted on 20 Feb 2012, 03:45

2. Chuck.Norris (unregistered)

It has been a nightmare owning this phone, the first three month were fine, but after the first major update to Froyo, the 10J -10K the phone started rebooting randomly if the Wi-Fi was set to stay on always, then the gingerbread came in, the rebooting problem was fixed and a worse problem started, the Ghost calls problem, this has been happening since November since the initial release of GB 21A, LG needs to FIX this ASAP, 3 month and no end in sight for the problem yet.

posted on 20 Feb 2012, 05:29 1

3. Stinger2U (Posts: 16; Member since: 17 Feb 2012)

Finally someone who is ready to write about this issue. Thank you phonearena. My optimus 3D has been plagued by this for a month now and it's really frustrating, especially because LG didn't promise to fix this. in fact they haven't even admitted that there is a problem.

posted on 20 Feb 2012, 05:37

4. u-suck-more (Posts: 529; Member since: 26 Aug 2011)

i had this problem aft i updated my phone but aft i factory reset it, it seems fine. wait and see i guess

posted on 20 Feb 2012, 06:34 2

5. ceegii (Posts: 3; Member since: 20 Feb 2012)

i LOVE PhoneArena for being the 1st one with balls to post our problems with the phone we love to hate

posted on 20 Feb 2012, 06:50 2

6. mercorp (Posts: 1043; Member since: 28 Jan 2012)

thank god i never bought this phone.

posted on 20 Feb 2012, 08:04 1

7. bbblader (Posts: 590; Member since: 24 Oct 2011)

-Yes this is ghost

posted on 20 Feb 2012, 21:27 1

8. d-shade (Posts: 1; Member since: 20 Feb 2012)

I also had issue with exchange using the LG email app. When I send an email the person recives 3 in froyo. No email problems in GB but the ghost calls became a bigger issue. I can fix the email problem by using a different email client but I can't fix the ghost call. I also get random reboots in froyo which equals to terrible battery life. Its like I can't win, and this is a work phone which makes these problems even more of a pain.

When I flashed back to froyo I had 3 VM messages that I didn't even know I had. As my phone never notified me.

The hardware is great but the software is horrible on this phone.

posted on 22 Feb 2012, 07:21

9. bgtip (Posts: 1; Member since: 22 Feb 2012)

I live in Kuwait. I have ghost calls problem with V21b.

posted on 01 Apr 2012, 13:30

10. Halsey (Posts: 1; Member since: 01 Apr 2012)

I also have some problems after updating my LG 3D to Android 2.3 Gingerbread bluetooth keeps freezing and I frequently have to call twice to connect on overseas calls I noticed too a lot more apps running in the background maybe this is why the phone is so painfully slow at times, so forcing me to installed an app killer

posted on 20 Apr 2012, 02:21 1

11. CaptianJack (Posts: 1; Member since: 20 Apr 2012)

Problems on Rogers Canada too. Both Rogers and LG deny any knoledge of the exsistance of this issue. I updated my phone in the middle of February, seemed ok for a week or so, then ghost calls and missed texts started happening. I have restored it and even reinstalled the firmware fresh a few times and the problem just keeps getting worse, in addition, I now have random loss of data connection, "reorganizing internal process" for 2-3 minutes wen I try to make an outgoing call and occasionaly my phone will ring and ring indeffenately when I miss a call even though I have voice mail, and I must restart my phone to stop the ringing. Thank you for running this story as I want everyone on earth to know I will never buy any LG product again due to there "deny the problem" approch to customer support, and I hope no one else does either. BTW, anyone want to buy a used LG Phone, TV, DVD Player, Sterio or Washer and Dryer? Next time I buy a different brand period.

posted on 25 May 2012, 18:04 1

12. fcstech (Posts: 1; Member since: 25 May 2012)

I am on the same carrier as CaptianJack, same exact issues. Called "Carlos" at LG Support, said ICS 4 was due in 2nd or 3rd quarter. He then said possibly July.

My issues on 2.3.5
- Occasional missed text messages
- occasional missed calls
- long "reorganizing internal process" delays, can't make calls until it finishes.
- having to restart phone when phone when in 2G, loses signal then fails to regain 4G in known good area unless reboot
- longer camera loading times than previous 2.2
- choppy 3D video recordings

Hopefuly ICS fixes this BS...

posted on 27 Feb 2013, 10:33

13. phoenixBDN (Posts: 1; Member since: 27 Feb 2013)

The problem cannot be just a sporadic occurrence LG can shove under the carpet. Now I am the third Canadian on this board with a broken LG Optimus 3D phone, on a different network though. The symptoms I experience are still exactly the same as 'CaptainJack' and 'fcstech' described previously, after I upgraded in November 2012 to GB. I also tried to reinstall the OS from scratch only to end up with the same problems all over again. It's February 2013 and LG does not bother to push through a patch to fix those problems. If a phone does not receive calls or not dials out due to their update, they basically bricked it. They should fix it asap! Any car repair shop would not make me wait 4 months to fix a problem they caused. LG must be thinking: Why bother with a patch. We just wait for the next version of Android to come out. By now ICS is knocking on the update door (hopefully soon). How convenient is that. I wonder what surprise is waiting behind that door? What will be broken that time?
LG has certainly lost my confidence and commitment to stick with their brand, not only in regards of cell phones but any of their product lines. They don't seem to be too concerned with customer service. My 2-year contract has ended now and I will absolutely not get another LG phone. Samsung and HTC are now on my shopping list.

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