Is Samsung refusing to honor some eligible trades for its $200 Galaxy S8/S8+ deal?

Is Samsung refusing to honor some eligible trades for its $200 Galaxy S8/S8+ deal?
Samsung recently announced a trade-in deal for which it would accept any handset meeting certain conditions, and take $200 or more off the price of an unlocked Samsung Galaxy S8 and Samsung Galaxy S8+ for AT&T, US Cellular, or Verizon. The phone is purchased from Samsung.com at the discounted price, and the trade is then sent to Sammy. If your trade doesn't qualify for one reason or another, you will be charged $175 extra on your original payment method since all trades are worth at least $25. No matter what Samsung offers you for the trade, you cannot get back the phone you sent in.

Human nature being what it is, many consumers have been trying to game the deal by buying cheap handsets from Target or Walmart. One suggestion made online told those interested in obtaining the discount to purchase the Alcatel OneTouch Pixi Eclipse from Walmart for $9.99. Other started rummaging through their drawers for older smartphones that they did not throw away. All handsets  are said to qualify for the trade as long as they are in working condition with no cracks on the screen, and no problems charging the battery. Models accepted by Samsung have included the Moto E, Motorola DROID and the Motorola DROID 2.

As more consumers send in older or cheaper trades, Samsung appears to be disqualifying more phones. A gentleman named Don attempted to trade-in a new prepaid Alcatel phone and received an email from Samsung telling him that he would be charged $175 on his original form of payment. At the bottom of the email, Samsung printed: "The following condition was not met: Phone not functioning/cracked screen." Remember, this was a brand new phone that seemingly met the letter of the trade conditions even if it was purchased for only $9.99. To show you how strange the selection process is for this deal, Samsung has at times accepted and rejected the Alcatel OneTouch Pixi Eclipse.


Recent Samsung models bring in more than $200 in trade. The Samsung Galaxy Note 5 and Samsung Galaxy S7 are both good for $300 off the Galaxy S8/S8+, while the Samsung Galaxy S7 edge is good for $350 off.

Has Samsung rejected a phone that you sent in as a trade even though it met the conditions laid out by the company? Tell us about it by dropping your comments in the box below!


source: reddit via AndroidPolice

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