Huawei P20 & P20 Pro Q&A: Your questions answered

Huawei P20 & P20 Pro Q&A: Your questions answered
A few days ago we gave you the opportunity to ask us anything you wish about the Huawei P20 and P20 Pro. Unsurprisingly, you had tons of questions about the two interesting devices, and we are gleaming at the chance of answering as many of these as possible.

Let's go!


PA: But of course. The P20 Pro shines in low-light photography compared to its dual-camera counterpart, and in our opinion that's a pretty important thing to consider. You also get another 5x zoom camera mode which produces surprisingly sharp images.


PA: Here you go


PA: Well, the Gallery app displays your pictures in a grid, but all others file types are limited to a list view as far as we can see. You should probably get an external file explorer like Files by Google or Solid Explorer.


PA: The Huawei P20 Pro. For one, it's officially listed as supported on the Google Developers' ARCore page, which means that the experience will be similar to the one on the other certified devices. Of course, your mileage may vary, but the P20 Pro is probably a safer choice than the Mi Mix 2s.



PA: 1. Hopefully not! 2. The P20 Pro has a good camera, but we've certainly seen better. As we pointed in our review, "it has much colder colors than the others, and it often tends to underexpose photos and at the same time, sometimes it goes berserk with hugely oversaturated colors. And other times it shoots photos with washed colors, but often very different than what you see in reality. We encourage you to take a look at the daylight images below and notice how the P20 Pro looks different than its rivals." Basically, if you like candy-looking images that almost always look like you've applied an Instagram filter on them, the P20 & P20 Pro are perfect matches for you. 3. We think so, yes. Not only is the battery larger, but the additional camera and the larger 40MP sensor are definitely worth it. If you're keen on getting a P20, might as well splurge up a bit and go all in with the P20 Pro. 4&5. Let's put it that way - we love the fact that you can 'hide' it. 6. We welcome the extra display screen state for status and notification bar icons but we wish Huawei went the Samsung way and minimized the top and bottom bezels as much as possible without resorting to using a notch. 7. Nope!


PA: Here's a benchmark between the Huawei P20 Pro (Kirin 970), Galaxy S9 (Exynos 9810), iPhone X (Apple A11 Bionic), and an Xperia XZ2 (Snapdragon 845):




PA: Hmmm, sounds as if your device has a hardware problem; your best bet is to RMA it with Huawei. Gaming is buttery smooth on our unit and we experience none of the issues you mention.




PA: Even at full brightness the notch is hard to notice. 


PA: 3. The call quaility is excellent with both devices. 4. Yes, there are uninstallable apps but they are mainly stock Huawei ones. You can't disable these as well... 5. Yes, there is an always-on display mode. It turns off when it detects your phone is in your pocket.


PA: 1) The P20 Pro should work nicely on T-Mobile's network as it supports LTE bands B1/B2/B3/B4/B5/B6/B7/B8/B9/B12/B17/B18/B19/B20/. 2) We reckon one of these should do the trick. 4) Probably, but we wouldn't hold our breath. We've reached out to Huawei and will update you if we receive a confirmation. 5) It's excellent, supports almost any device you could think of and has a sleek interface that is better than most third-party apps of the type. 7) Official US availability is pretty bleak and there's no light at the tunnel for Huawei's local presence yet, but hey, at least you get third-party retailers as an option. Naturally, warranty terms will vary so the options should be carefully researched.

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12 Comments

1. haikallp

Posts: 319; Member since: Feb 10, 2012

PA should do more of these Q&A. Like it :)

2. Plasticsh1t

Posts: 3094; Member since: Sep 01, 2014

Thanks for answering my question. It seems even after more than 6 months Apple trounces everything else in the soc department. Can't even imagine what will they do when they introduce their next soc for the next iPhone.

5. someguy2261

Posts: 250; Member since: Feb 12, 2016

But who cares other then you. I'm on the s9+ and it's blazing fast no hang ups no matter what I throw at it. Soc in any flagships is fast enough now. And Apple had completely nothing to offer other then face unlock, (if you are into this sort of thing, which I actually hate). In any other category Apple loses to Android big time. I get the feel that Apple is for dummies that can't figure out all the extras they will get Samsung. It seems like everybody that has hard time figuring out how to turn a computer on , is for Apple cause Apple is simple for simple folks ,doesn't give options.

7. Plasticsh1t

Posts: 3094; Member since: Sep 01, 2014

https://www.tomsguide.com/us/iphone-8-benchmarks-fastest-phone,review-4676.html It has a lot to offer and definitely not for simple folks.

8. cmdacos

Posts: 3974; Member since: Nov 01, 2016

Soc performance becomes irrelevant with poor ram management. Needs to be fixed.

3. piyath

Posts: 2445; Member since: Mar 23, 2012

It seems like to me that P20 pro doesn't deliver as much as they promised. The hype was huge but the real world performance in every aspect seems like second class to most other flagships. Given it's insane price tag huawei should not kid with US customers like this. It's all fun and all but when it comes to business they have to be serious. Camera hardware is promising but not delivering this so called insanely beautiful photos. Video is straight up garbage quality. Slow motion also so bad compared to S9 or XZ2. Only innovation is that 5X zoom and better low light photos. But Pixel 2 and S9 also produces very good very comparable low light photos. CPU AND GPU are last Gen. There shouldn't be any disputes on that. Battery life is OK, then again most phones these days has very good one day battery life. No wireless charging. Notch is fine so is the front finger print scanner but it's (front home button's) navigation functionality are horrible. Software also not very refined or polished.

4. GreenMan

Posts: 2697; Member since: Nov 09, 2015

Thanks for answering my queries, gents! As some of you might be aware; I've an S6 which is getting a tad long in the tooth and I'm looking forward to replace it this year (Hopefully). I like everything I've see about The P20 'Vanilla' thus far (Excluding the notch) but... The problem is... Well, the good ol' money! The P20 'Vanilla' is going for $900 AUD = $675 USD which is kind of a stretch for me as I refrain from buying anything beyond A$ 500-600. On the other hand; The heavily discounted iPhone 6S 32GB (A$ 700) is tempting me since quite a while and I'm genuinely intrigued by the very idea of changing the whole bloody OS as I've been using Android for almost FIVE years straight! Oh well, let's see! G'Day!

10. Poptart2828

Posts: 349; Member since: Jan 23, 2018

Going from Android to iOS is a huge change. If you change them come at it with a positive outlook and you'll make it work

6. Sparkxster

Posts: 1201; Member since: Mar 31, 2017

Thanks for answering my questions PA. Not being able to disable the stock Huawei apps is a downer :-( AOD is cool and it having great call quality is plus. I'll wait and see what the mate 11(or 20 whichever it gets called) offers.

9. Poptart2828

Posts: 349; Member since: Jan 23, 2018

I'm guessing if emui is anything like other Chinese ui you'd have the ability to hide those apps

11. Pattycow

Posts: 2; Member since: Apr 28, 2018

Thanks for answering my questions! Wish that beautiful spy phone was coming to the US

12. Fellwalker

Posts: 530; Member since: Apr 04, 2014

Does it work with android auto? My mate 9 doesn't, and the android auto forum suggests it is a Huawei problem for all their phones. According to the Garmin forums, Huawei phones also don't work with their smart watches.

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