Here we go again: Verizon customer upgrades to Apple iPhone 5s, keeps unlimited data
posted by Alan F. / Oct 23, 2013, 4:37 PM
Fast forward a little more than three weeks later, and we have been tipped to a similar situation that took place today, by someone who works for a Verizon reseller. The rep tells us that they have just changed the processing system used in the store from eRoes to Iconic which might have something to do with what happened in this story. It seems that a Verizon customer, already grandfathered in with unlimited data, updated to a new gold Apple iPhone 5s. Since she was buying the phone on contract at the subsidized $199.99 price, she was supposed to lose her unlimited data.
But just like those who ordered their phone late last month, the customer was able to keep the unlimited data upon activating the new handset. According to our tipster, the VZW computer recognized the $24.99 monthly rate that the customer had been paying (that was a special rate leftover from the days when BlackBerry ruled the enterprise) and suggested the unlimited $29.99 monthly data plan as the most comparable offer.
It seems that just maybe, Big Red hasn't removed all the bugs from its system.
Thanks, Anonymous Tipster!
Verizon can afford to offer it to customers. They just need to beef up their LTE network.
posted on Oct 23, 2013, 4:42 PM 0
Posts: 102; Member since: Mar 04, 2013
Verizon has the largest lte network and is releasing lte-a at the beginning of next year? idk what your talking about
posted on Oct 23, 2013, 5:01 PM 1
Posts: 6025; Member since: Aug 06, 2013
I still have my unlimited data plan, I'm just going to have to add a line to my plan to get the new phone and give my current phone to my steup daughter, that way I'll keep the new phone and the unlimited data. :) ... still waiting for Black Friday to make the purchase just in case the Droid Maxx goes a sale.
posted on Oct 23, 2013, 4:57 PM 0
Posts: 255; Member since: Aug 13, 2013
If you want one, now is the time to buy one. The MAXX is on sale for 199.99 until November 3rd. I have an Ultra and I absolutely love it!
posted on Oct 24, 2013, 8:17 AM 0
Posts: 109; Member since: Mar 18, 2012
Does it strike anyone as unusual that this shows $24.99 Unlimited Data? Working for Verizon Wireless for the last 2 1/2 years I never ran into an Unlimited Data plan for $24.99. They were always $29.99. Hmmmm.... News paid for by Verizon to get people to upgrade?
posted on Oct 23, 2013, 6:31 PM 0
Posts: 20; Member since: Jun 17, 2013
A couple things look suspicious here: 1-The taxes come to $39.54, that is a lot of taxes for just a $199.99 phone even with accessories. 2-its says Device ID is CPE which is Customer Provided Equipment which leads me to believe it was purchased outright instead of with an upgrade. 3-the $24.99 unlimited data plan. I too have never seen this plan in over 6 years in the wireless industry, and there was no discount on the $110 Primary line......
posted on Oct 23, 2013, 11:33 PM 0
Posts: 142; Member since: Sep 14, 2010
The tax item should not be suspicious. Some states require the buyer to pay tax on the full retail price of the phone, not on the subsidized price, and the CPE box is not checked as it should be if it was customer provided. I too have been using smartphones since the original motorola Q and have never seen a $24.99 unlimited data plan either, although it is completely possible they are getting some type of discount through an employer or something also. My dad finally got himself a smartphone, but only because he received a kick ass discount due to being a local government employee.
posted on Oct 24, 2013, 6:18 AM 0
Posts: 409; Member since: Sep 20, 2011
Unlimited data for life, holmes.
posted on Oct 23, 2013, 7:47 PM 0
Posts: 241; Member since: Oct 20, 2011
lol, keep on telling yourself that, eventually verizon will force everyone off there luxurious unlimited data plans, its inevitable ... lol i think DEEP down you know it too...
posted on Oct 23, 2013, 9:24 PM 0
Posts: 232; Member since: Jan 24, 2013
not if you can afford to keep paying retail price. in that scenario the company hasn't lost any money by subsidizing the cost & having to wait until the contract fulfills to make the $ back...so i'd say his theory may be correct. someone purchasing at retail price is immediate profit for the company vs. delayed gratification i.e. a wireless carrier's wet dream.
posted on Oct 24, 2013, 8:35 PM 0
Posts: 86; Member since: Mar 30, 2012
If the line belonged to a business account at one point and had that $24.99 plan, it shouldn't have stayed on the line to begin with unless the account is still a business account. Only some large businesses out there still get an unlimited everything deal. Without knowing more about the account, you can't really go and say that there was some mistake or glitch causing this. Could be and end user getting a phone through his business and didn't have a clue what plan he was on to begin with.
posted on Oct 23, 2013, 8:15 PM 1
Posts: 87; Member since: Aug 12, 2013
If you're not an established person with a nice house, nice car, money in the bank ect..and you're paying $135.00 a month for a monthly phone bill, you're a complete idiot. And you most likely will never achieve the things I listed above because your priorities are super F'd up...
posted on Oct 24, 2013, 8:18 AM 1
Posts: 25; Member since: Jul 19, 2012
This article is a little misleading the only unlimited data plan that is $24.99 and allows existing customers to keep unlimited data would be if they currently have an employee discount that allows them to have such a feature still, such as a Boeing employee... Appreantly the rep who is using Eros is actually a thrid party indirect retailer and as we all know in the wireless business, indirect reps dont know ish thus the reason they felt like it was a glitch in the system, and the indirect rep is unable to see if the customer has such a employee discount program on eros or in iconic...
posted on Oct 24, 2013, 10:51 PM 0
Posts: 30; Member since: Oct 22, 2011
I work at an indirect Verizon, we can still see employee discounts after the switch to iconic. The only different option we have now is when people are upgrading from unlimited data plan we have an option to choose 6GB maxx for $30 instead of 2GB. Not sure what happened in this scenario though, that's weird. But I say unlimited 4G LTE for all, screw the bandwidth! lol
posted on Oct 25, 2013, 5:50 PM 0
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