HTC fails to live up to its promise on timely updates for the HTC One A9 - PhoneArena

HTC fails to live up to its promise on timely updates for the HTC One A9

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When the HTC One A9 was unveiled on October 20, 2015, the manufacturer disseminated a promising message via a tweet. The message read that the unlocked version of the One A9 would receive every Google software update within 15 days after the update was first received by Nexus handsets. Since most new Android updates are sent to the stock Android Nexus models first, HTC was trying to use this promise as a selling point aimed at frustrated Android users used to long waits for updates.

Well, if HTC were a Disney character right now, it would be Pinocchio. Yesterday, the company revealed its updating schedule for Android 7.0 and said that the HTC One A9 will be updated after the HTC 10 receives the update in the fourth quarter, which spans October through December.

Regardless when the HTC 10 is updated, the fact the One A9 will be getting Android 7.0 afterward means that it will be more than 15 days after the Nexus devices receive the update. But it sure doesn't sound like HTC is contrite about failing to live up to its promise. In a statement released ye4sterday, HTC explained that "With the excitement around Android Nougat, we're aligning engineering resources around our most popular flagship products where the most customers will benefit." Note that the statement conveniently fails to mention the 15 day promise.

This isn't the first time that HTC failed to live up to a promise about updates. Back in 2014 it promised that the HTC One (M8) and HTC One (M7) would be updated to Android 5.0 within 90 days after receiving the update from Google. HTC failed to live up to its promise, a situation it is repeating again with the One A9.

Needless to say, it might be some time before consumers believe anything that HTC has to tell them. It's a sad state of affairs for a company that has delivered its best phone in years with the HTC 10, but can't seem to make a dent in the sales charts.

source: AndroidCentral
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