HTC Pure not selling for AT&T; phone has been reallocated?

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HTC Pure not selling for AT&T; phone has been reallocated?
There was a time when the HTC Touch Diamond2 was considered a sexy, hot phone. By the time it hit AT&T as the Pure, some of the luster had gone and now, with the Androidmania that is sweeping the industry, the model appears to be sitting in the store collecting dust. According to a document that is being sent out to AT&T stores, the Device Management group is requesting a partial return of the Pure to the tune of at least 7,000 units. As the document says, there are no quality issues with the phones, they are just being restocked in inventory. The returns must be made prior to March 5th and locations are being told to verify how many handsets they have on hand and how many need to be returned. One BGR tipster says that this is related to the poor sales of the unit and another tipster says that AT&T would rather use the space in the stores to showcase an item that IS selling. He goes on to add that the stores have been instructed to keep 1 or 2 units and return the rest. We can safely assume that the carrier's motives are, ahem, Pure in this matter.

HTC Pure Specifications | Review

source: BGR

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17 Comments

1. Galen20K

Posts: 577; Member since: Dec 26, 2008

its not the phone, its Att's Crappy Network!

3. omarc26

Posts: 360; Member since: Dec 05, 2009

i agree with all of u at&t is CRAP. i had them last month and cancelled after 4 days cause there network was SHIT! i switched to verizon and have better reception awesome call quality and faster 3G. at&t 3G fastest network in the nation my ass it was painfully slow verizon is muuch faster.

4. artz1986

Posts: 453; Member since: Mar 11, 2009

do both of you guys want cookies for your very insightful comments?

6. omarc26

Posts: 360; Member since: Dec 05, 2009

yes we do =)

7. omarc26

Posts: 360; Member since: Dec 05, 2009

are u gunna give us cookies ? bcuzz i want one!

2. theGodpapa

Posts: 181; Member since: Dec 15, 2009

I agree that gAyT&T network is horrendous, but the handset suffered because it wasnt anything different spec wise than half of the other smartphones out there, an was so limited compared to the crapple phone. Android mania hasnt even hit little Blue yet, so thats not really a legt reason.

5. rwolf1984

Posts: 536; Member since: Jun 06, 2009

Verizon does have better 3G coverage. . .However the network and Android mania are not legit reasons for the HTC Pure not doing well. The problem lies in that AT&T reps only know how to sell one phone, the iPhone. I have personally witnessed people asking for windows mobile phones and the reps shysterly switching them into an iPhone for "the app". Go to an AT&T store and ask for a Windows Phone I dare ya. Sometimes this is true at Verizon and Sprint store. A lot of the Reps only know how to sell one phone and they are ignorant on the strengths of Windows Mobile. Microsoft should be PO'd that the Windows Phone Market place and among other WinPhone advantages are "kept secret" from the consumer in an effort to push iPhones, Pres or blackberries. Forget about the Blackberry and iPhone app store for a second Windows via the SKYFIRE app is the only phone that let's you surf like a PC every plug-in works!! Flash, Silverlight etc. . .Maybe the HTC Pure isnt all that great of a device (I didn't care for the stylus myself), but Windows is still the best for business. . .I also think the pricing of the Windows Phones like the HTC Pure and Tilt II turn off customers especially when you can get a comperable smartphone for half the price of the Pure on AT&T. Hopefully for Windows the 7 series will do much better!!

13. brikz4real

Posts: 173; Member since: Dec 24, 2008

Agreed, agreed, agreed. I was gonna say the same thing myself. And it goes well beyond any sales rep "pushing" the iPhone on people .... it's AT&T themselves. All they ever advertise is the iPhone....well, some other phones might get a little blip of advertisement on the TV but that's about it. Luke Wilson was supposed to push the carrier's network in the commercial. But when he talks about the what the network can do, what do you see in the picture? You got it, ... the iPhone!!! It's as if AT&T has NO OTHER device to sell. I actually asked a friend if they knew the names of any other phone outside of the iPhone. Nothing. The Pure is a pretty good device, even if it IS on an inferior network. And I'm pretty sure it doesn't take nearly as much of the network's resources as the iPhone does. Also, I think a lot of people don't wanna get locked into a contract with the Pure knowing WinMo 7 is bound to drop this year. Who knows?

15. rwolf1984

Posts: 536; Member since: Jun 06, 2009

I agree. . .lol. . .If you walk in to an AT&T store no matter what you say they are all robots. iPhone or blackberry. If you say Windows Phone or any other kind of phone they act like "Androids" lol "DOES NOT COMPUTE". AT&T has some really good wireless solutions besides the iPhone. There is a good phone for each type of user, its good that the sales people are aggressive. In my experience people have walked out of AT&T store because of pushy reps that frustrate the customer because they dont listen and ask qualifying questions.This is when Best Buy or other retailers pick up the slack for all corporate stores!! AT&T has been tapped by Microsoft to be a premier partner for Windows Phone 7. I think AT&T is potentially walking into a disaster; however, it's prolly Microsoft's way of saying "hey, stop talking trash about our products". They might have a major issue changing the perception and re-educating Windows Phones to the sales associates and the customers. I think with the new software and new hardware there is a new opportunity. Its tough to talk about a new phone and OS that isnt out yet so ...

8. artz1986

Posts: 453; Member since: Mar 11, 2009

Android had nothing to do w/ the garbage sales for this phone. It just came down to the phone not being anything special.Period. Truth be told, the TD2 in general wasn't anything special, it was pretty much a keyboard-less TP2 w/ less power and a smaller screen. It had nothing to do w/ at&t's network, and whoever believes that network issues had something to do w/ customers not wanting a phone they've never used are plain stupid...just saying

12. cansler

Posts: 136; Member since: Oct 07, 2009

More like a Touch Diamond w/a bigger screen and no scroll wheel

14. cansler

Posts: 136; Member since: Oct 07, 2009

Someone please explain to me why I get a negative vote for basically agreeing with the above poster that the Pure was not that spectacular? It IS basically a Touch Diamond with a bigger screen... That said, I still like it and have it. (See my post below. It also received negative votes for offering my legitimate reason for starting to change my opinion on WinMo phones.) Seems to be an AT&T fanboy lurking around here. Funny, when I am a loyal Cingular/AT&T customer since '97 and loyal to WinMo since the 8125 and still get hammered for telling the truth.

9. DontHateOnS60

Posts: 872; Member since: Apr 20, 2009

The phone isn't that great.

10. cansler

Posts: 136; Member since: Oct 07, 2009

I have the pure. I like it. have had WM phones since the HTC Wizard a.k.a. Cingular 8125. The only issue I have with the Pure is many of the on board apps, don't switch to landscape mode when I rotate the phone. Only the text app that isn't the part of the TouchFlo 3D. I can't even get the screen to switch on my Office Mobile Word app which I use a lot. It has a really good camera, albeit without an LED flash. I bought new from an eBay seller so I could keep my upgrade since I knew 1) Snapdragon devices were in the works, and 2) Android devices were on the verge of being released. I got it because I like WinMo and I know what they're capable of (didn't know about that SkyFire, gotta look it up). After seeing the Snapdragon powered Android Devices in the works, I am ready to break loyalty. I think there are a lot of guys like me who were loyal to WinMo but are seeing that Android is the new hotness and is getting all the love as far as powerful handsets. I think it's this reason that the Pure isn't selling. If you are on AT&T and hate the iToy like I do, but need a smartphone that's smarter than a Blackberry, WinMo is it for you until March 7. Many people who fall unto this category, are also hip to sites like this and Engadget, HowardForums, BGR, etc. And know about all the new Android love about to come AT&T's way. ('Bout Time!) I like WinMo functionally, but aesthetically, not so much. All the SPB shells and TF3D's that make it more appealing eat up resources that are already scarce on WM phones.and for many people it's all about the speed. If your device lags for even half a second or doesn't instantly and smoothly transition to whatever button press you do, than it's no good. I prefer something that does everything I need and Wm gave me that. I was getting tired of the same look and not much hardware improvements from 2 years ago to the Pure which was the straw that broke the camels back. Android just keeps getting better by leaps and bounds and to me it finally moved past my precious WinMo OS.

11. Kiltlifter

Posts: 742; Member since: Dec 11, 2008

I am in your boat too. I have had my HTC Vogue/TouchCDMA/6900 on vzw for 2 years now. I love the WinMo stuff, but I am tired of waiting. I have been elig to upgrade early since last year, but have been waiting for WP7s, but now that it won't come until october/november, I think I will jump to a Snapdragon Android phone when VZW gets one. But the Pure is still a nice phone.

16. TBONEJF

Posts: 17; Member since: Feb 16, 2010

Cause AT&T marketing SUCKS completely. They can never get good ass phones to sell even for me as a AT&T user phone owner. The last crappy phone I purchase was the Matrix Duo. Phone have bad design Number pad cramp up my fingers too small to dial. Verizon have better looking QWERTY PHONES. IF At&t wants to sell more phones for their service GET GOOD QUAULITY QWERTY PHONES AND SMART PHONES. DON'T BE A APPLE LOVER. THAT'S WHY I HATE AT&t SO MUCH FOR BEING A APPLE LOVER. AND I DIDN'T UPGRADE TO A BAD PHONE OR THE CRAP iPhone because of that.

17. hopychangy

Posts: 5; Member since: Mar 16, 2010

Force data plans on your customers, and they won't buy your phones. Even though he Pure is $.01 on their website, why would I buy it so att can place a $30/month charge on my bill. It's a nice phone, but not worth $720 added on to my bill for something I won't use. I hope att does so bad that they resort to Sprint plans, then maybe I will buy the Pure.

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