HP criticizes Apple's limited partner relationships

HP criticizes Apple's limited partner relationships
The senior VP of the HP Americas Solution Partners Organization, Stephen DeWitt, criticized the Apple's lack of developer partner relationships. At an HP conference in Las Vegas, DeWitt said that "Apple's relationship with partners is purely transactional, completely. Apple doesn't have an inclusive philosophy of partner capabilities, and that's just absurd."

That concern has been previously voiced by Apple's solution providers, who felt that Apple didn't have a cooperative mindset. The criticism, of course, was meant to contrast HP's partner-oriented strategy for webOS. HP is actively investing in training partners to contribute to the webOS experience as a whole.

One solution provider that has worked with both HP and Apple, said that "Unlike Apple, HP is very channel friendly. And if you have an issue with HP you can pick up the phone and talk to someone. That's something that's impossible with Apple."

DeWitt, though optimistic about this partner-oriented strategy, still admits that they have a long road ahead: "This is new business for our partners, and its new business for HP, and we're going to learn where we need to invest". But he's confident that by fostering a more collective space for webOS, their application and UI strength will flourish in the years ahead.

source: CRN via Electronista

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11 Comments

1. Kjayhawk

Posts: 294; Member since: Oct 07, 2010

I LOVE webOS. But I think HP should know that they probably have around a thousand developers while Apple has like 60,000 (Estimate).... You get the point right?

9. Apple_FUD unregistered

Developers aren't partners and they can jump from one platform to another in an instant. Today Apple has that many next year? Maybe more maybe less, maybe none if they really piss them off. Nonetheless, that has nothing to do with the topic.

12. Apple_FUD unregistered

BTW...if anyone things otherwise, let me know so i can change my mind and follow yours. Love you guys! Cheers! xoxoxoxoxoxo

2. Lucas777

Posts: 2137; Member since: Jan 06, 2011

ya... but i think hp is kinda putting themselves in a bad position with microsoft by doing all this webos stuff... microsoft probably saw them as their partner in wp7 before this... but i suppose they have nokia

3. SemperFiV12

Posts: 949; Member since: Nov 09, 2010

I do think, however, that HP does realize that they need to offer beefy phones. That usually translates to better performance and makes up for poorly coded OS. The new Pre 2 took a nice step forward, and the Pre 3 should be a nice upgrade as well. I've used BB, WinMo, Android as well as WebOS and I can vouch for a strong OS in WebOS (maybe not as strong as a standalone OS for a desktop, HP is getting a bit ahead of themselves there). WebOS needs a revival, and I'm not sure if hardware alone will cut it. As mentioned they need attention from developers and need to be desirable again. I might go for another WebOS phone down the line, but WP7 intrigues me more right now (they have the desirability factor I mentioned earlier).

5. Droid_X_Doug

Posts: 5993; Member since: Dec 22, 2010

HP needs a way to compensate for being late to the party as it were. Therefore, they must be as inclusive as possible with their partners. Whether that is enough to make up for time lost/missed is anyone's guess.

8. BaiGanyo

Posts: 308; Member since: Feb 07, 2011

I get what this guy is saying. Developers may want to be on apples platform and they may be one of the big players for now, but throwing your weight around, being arbitrary and not explaining yourselves for decisions doesn't create good will toward you. There is really no advantage for apple being assholes to their developers other than to feel like they can.

10. snowgator

Posts: 3614; Member since: Jan 19, 2011

At some point, I would think all these criticisms of Apple will be seen in it's product, wouldn't it? Everyone in the industry is either trying to sue them or attacking them in public. It's either true, and Apple will reap what the sow, or everyone is just trying to get headlines. We will see. As for HP, I got to play around with the last Pre phone at a Verizon store, and webOS is a fun, easy to use OS. So long as they get aggresive but are honest with themselves and don't over reach (see Semperfiv12's post above), they will become a solid player in the mobile industry. I would consider webOS right along side any other OS in a heartbeat if they had handsets I liked.

11. Wag unregistered

I love the WebOS system. I think it trumps Android, iOS, and Blackberry hands down, but I am so underwhelmed by the form factor of their devices. Give me a device that is sexy like an iPhone, screen size like a Fascinate, no moving parts, integrated Google Maps & Nav, and Swype included and I would have one. That said, I'm super excited about the new HP/Palm Tablets on the horizon.

15. Scottywith unregistered

Excuse me Mr. DeWitt but Apple does not care what you think. Now move on.

16. Where are they now. unregistered

Looks like the Apple strategy is working while HP's investments have been for naught, given the fact that after only 45 days they have tossed in the towel. R.I.P. Web/OS. Long Live iOS with it's lack of partners. Really, when your selling a million units a month do you really need to pay someone to be a partner?

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