Google has found a way to fix Pixel 2 and Pixel 2 XL random reboots, but you'll have to wait

Google has found a way to fix Pixel 2 and Pixel 2 XL random reboots, but you'll have to wait

Just like the original Pixel devices, the new flagships launched last month are affected by strange issues that, fortunately, can be addressed via software updates. Recently, many Pixel 2 and Pixel 2 XL users noticed their smartphones have suddenly started to randomly reboot. There was no warning and no apparent cause was determined, so they turned to Google for answers.

A few days after investigating the issue, Google has found a solution to the random reboots issue, but a fix will not be delivered to Pixel 2 and Pixel 2 XL users anytime soon.

According to a Google official, although the company's engineers have identified a fix, the update containing it will arrive “in the coming weeks,” which could mean anything from one to several weeks.

The good news is we're already at the end of November and Google should deliver the December security update to all compatible Nexus and Pixel devices. Well, the update aimed at Pixel 2 and Pixel 2 XL could include this specific fix as well.

So, if you're using one of the Google's latest flagships and you're experiencing random reboots, don't despair, a fix will come, just not right now.

source: Google via AndroidPolice

Related phones

Pixel 2
  • Display 5.0" 1080 x 1920 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 2700 mAh
Pixel 2 XL
  • Display 6.0" 1440 x 2880 pixels
  • Camera 12.2 MP / 8 MP front
  • Processor Qualcomm Snapdragon 835, Octa-core, 2350 MHz
  • Storage 128 GB
  • Battery 3520 mAh

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9 Comments

1. torr310

Posts: 1616; Member since: Oct 27, 2011

Damn.. why Pixel phone 2nd gens have so many problems? It seems Google didn't spend too much resources on their hardware R&D.

4. Scott93274

Posts: 6025; Member since: Aug 06, 2013

I have not experienced this issue, but my phone freezes whenever I try to download large amounts of data to it, or randomly when I take long videos. I'm trying to get the damn thing exchanged... it's frustrating, to say the least.

8. piyath

Posts: 2445; Member since: Mar 23, 2012

The good news is that nobody buys these phones anymore and iPhone X sold 6 million units on black Friday weekend alone......LOL

2. MrShazam

Posts: 987; Member since: Jun 22, 2017

Seriously? This phone is riddled with so much issues. Even OnePlus that hasn't been around up to half as long as scroogle is having such issues...did they lay off all their quality control devs like microshaft?

3. Jrod99

Posts: 694; Member since: Jan 15, 2016

Not good Google. Have to really step up next year or just drop out. The other oems have it covered just fine.

5. gamehead unregistered

More problems?

6. cnour

Posts: 2305; Member since: Sep 11, 2014

Welcome to Android world....

7. BGChicago

Posts: 219; Member since: Nov 16, 2014

I just wonder - did they release these phones with 0 hours testing or what? So many bugs, can't convince me they either didn't know about it, or they did enough testing.

9. Akraw

Posts: 70; Member since: Apr 02, 2012

till the next pixel comes out all your problems will be solved. usually update enhance the pre-existing or add new features but here they only update to solve problems.

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