Google Play Store is becoming more consumer friendly
posted by Alan F. / Sep 20, 2014, 4:48 PM
Another change coming on September 30th requires developers to post a physical address that users can see. If a developer doesn't have an office, he or she will have to post a home address. If the developer changes his or her address, the new location will have to be posted. To get around this requirement, there is a solution. If the developer makes an app free and doesn't offer in-app purchases, he won't be required to give away his location. Google claims that it needs to post the developer's address to "comply with consumer protection laws." If a developer is required to post his address and fails to do so, Google has the right to remove the developer's apps from the Google Play Store.
Google has been working hard on making the Google Play Store more customer friendly. Earlier this month, the window for receiving a refund on a purchased app was increased to 2 hours from the previous window of only 15 minutes.
Posts: 5993; Member since: Dec 22, 2010
Apple still doesn't offer a window for receiving a refund on apps purchased through the App Store. Fifteen minutes was fine, 2 hours is better still.
posted on Sep 20, 2014, 5:15 PM 15
Posts: 2278; Member since: Aug 06, 2014
Hmm, I managed to get refund from Apple after 4 days, so I guess You're just another hater.
posted on Sep 21, 2014, 2:12 AM 0
Nope it isn't. There is no guarantee that Apple or the dev will honor your request and you still need to provide a valid reason. With refund in the Playstore, you don't need a reason. And outside the 2 hours, you can still request a refund via Google or the dev. I succeeded couple of times to get a refund after a few days.
posted on Sep 21, 2014, 4:09 PM 4
Posts: 27; Member since: Feb 09, 2014
Please explain to me how this is better OR easier than tapping one button to get a refund? usually all i need is 30 minutes with an app to tell if i want it or not. WAY easier than apple. (this is my disclaimer, i use both platforms everyday and enjoy them both, refund system is 10 fold better with google.)
posted on Sep 21, 2014, 6:33 PM 1
Posts: 53; Member since: May 26, 2014
Will this mean Apple and Microsoft will start requiring an address too? Are these consumer protection laws news?
posted on Sep 20, 2014, 6:07 PM 1
Posts: 1977; Member since: Aug 15, 2013
It might be a condition of their settlement with the FTC.
posted on Sep 20, 2014, 6:35 PM 4
Posts: 53; Member since: May 26, 2014
Didn't Apple have to go through the same thing with the FTC a few years back? I was under the impression it was Apple that pointed their finger at Google saying 'they aren't doing it either' when Apple was accused of not refunding customers for child purchases. Maybe I'm thinking of something different though
posted on Sep 20, 2014, 6:52 PM 1
Posts: 5695; Member since: Feb 10, 2013
I read somewhere that the EU is requiring Google to add a physical address Doesn't seem like a problem to me, most devs already link their website or Google+, with their physical address Also devs can also just buy PO box address, if they dont want to use the home/work address
posted on Sep 20, 2014, 8:04 PM 0
Posts: 153; Member since: Apr 11, 2014
Finally, Play Store is becoming much better now. Thumbs up, Google!
posted on Sep 20, 2014, 8:05 PM 1
Posts: 699; Member since: May 19, 2011
Still incredibly hard to search for apps in play store the categories are a joke looking to discover new apps is horrible and this is Google the king of search
posted on Sep 21, 2014, 12:19 PM 0
Posts: 1216; Member since: Jun 24, 2014
I think the address thing is terrible. some loser with a phone that lives near me can vandalize my office or even worse, my house. it is just a recipe for disaster. and if they want to make the play store better, they can get rid of all the malware in it.
posted on Sep 20, 2014, 10:23 PM 0
Posts: 94; Member since: Feb 15, 2014
With in-app purchase, ya you better have some kind of address where we can find you, unless you got something to hide, like hidden malware, in your apps...may be.
posted on Sep 21, 2014, 12:12 AM 0
Posts: 2370; Member since: Apr 30, 2013
If you're going to spend $99.99 USD on a single app in a single payment increment (you would still have to do it over 10 times over in your typical F2P high-caliber game to see some benefit from all the purchases accumulate), you're better off just buying a $30, 40, or 60 console game, and even the entire console itself, if you don't have it; than you are buying into the addiction that is money-sink economics these mobile F2P developers and publishers push.
posted on Sep 21, 2014, 1:56 AM 1
Posts: 3689; Member since: Feb 14, 2014
I would like if they make credit card registration easy, why would they want my address and all? Wouldn't the credit card number suffice? :/
posted on Sep 21, 2014, 2:45 AM 1
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