Droid Incredible shipping date pushed back to July 12th

Droid Incredible shipping date pushed back to July 12th
The shortage of parts that has made the HTC Droid Incredible so hard to find, has forced Verizon to, in the words of CEO Lowell McAdam, "pull way back" on shipments to retail outlets. Instead, Big Red is focusing on online sales of the device and as a result, some of those phone buyers who were heading into a Verizon store expecting to buy the Droid Incredible have been walking out with the DROID instead. As we reported, Motorola CEO Sanjay Jha said the other day that sales of the latter were still doing very well and that the DROID was facing possible shortages as well. All of this can be traced back to Samsung's problems meeting demand for its AMOLED screen which is one of the parts necessary for the Droid Incredible. According to Verizon's web site, those purchasing the Droid Incredible today will have it shipped by July 12th. The DROID, however, has not yet experienced a shortage, but if CEO Jha is correct, it might not be too long before even this model becomes hard to find.

HTC Droid Incredible Specifications | Review
Motorola DROID Specifications | Review

source: Verizon



1. Griffin

Posts: 14; Member since: Jan 13, 2010

It's sad that Verizon finally starts to have some really nice smartphones and now they can't keep them in stock. I haven't heard of this type of shortage from any other carrier and I have been with Verizon from the beginning. I don't get it and you can't just blame Samsung and be off the hook for poor planning!

9. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

I'm fairly confident the iPhone faced similar shortages...

12. E.N.

Posts: 2610; Member since: Jan 25, 2009

Apple actually pushed out the iPhone fairly quickly when supplies were low. And I can't believe you're comparing Droid Incredible sales to iPhone sales. not really a fair comparison.

21. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

It was an easy target when the comment was "I haven't heard of this type of shortage from any other carrier". I'm sure there were other phones, but not as publicized as the iPhone.

27. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Sprint's EVO is the same way. Maybe not quite so dramatic but that's what happens when a carrier puts out a really great phone. Obviously they're doing something right, even though it keeps being pushed back. So what? Buy something else. Or don't. It's just a cell phone.

2. Gawain

Posts: 439; Member since: Apr 15, 2010

I agree. Someone certainly had to have had the foresight to know that this device was going to be a game changer, even when matched against the EVO (which only has the appeal if you're in one of the limited 4G Sprint/Clear areas). They had to have pushed the date up to beat Sprint to the punch, but it seems as though the sales model would have underestimated the demand either way.

13. E.N.

Posts: 2610; Member since: Jan 25, 2009

Game changer.... I don't really agree with that. But I would choose this phone over the Evo.

14. AZNphoneGeek

Posts: 200; Member since: May 15, 2009

your mom waits for the evo

3. iheartblueberry

Posts: 78; Member since: Apr 26, 2010

Enter Droid X!

4. Whateverman

Posts: 3295; Member since: May 17, 2009

Seriously? Did see the artical a couple day ago where Sprint isn't able to meet demands on the Evo? Samsung screens are in high demand which is good. But if they can't keep up with demands that is a manufacturing issue. Not a service provider planning issue.

5. Griffin

Posts: 14; Member since: Jan 13, 2010

It's called poor planning........Verizon can't just say it's all Samsungs fault and think that is alright. The Motorola Droid and Droid Incredible are the first phones from Verizon to stand toe to toe with the iphone. Someone in upper management had to know the demand for these would be high and that they should make sure they had manufacturers on board that could meet demand. Again poor planning

7. ICanAffordVZW

Posts: 123; Member since: Dec 15, 2008

It's called, VZW launched this phone a month earlier than planned. People would be complaining about waiting for the phone to launch if they stuck to the original plan. You just can't please everyone. I would like to know how VZW can be responsible for a shortage in Samsung amoled screens.

8. iheartblueberry

Posts: 78; Member since: Apr 26, 2010

Its not Verizon that is saying that. HTC promised a quota and now they cannot fill it TO Verizon because of the shortage. Dont blame the carrier this time. Blame the manufacturer.

10. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

HTC is fighting wars on too many fronts... 1. Google Nexus One 2. HTC Evo 4g 3. HTC Incredible 4. HTC HD2 and the rest of their line up that may or may not be as successful. Not to mention they're preparing to launch phones for AT&T, etc... They're having growing pains. How long did you wait for that phone anyway, if it was so urgent to order you should have ordered it when it came out. If you waited till today, you probably can wait the couple weeks it will take to get to your house.

19. CRICKETownz

Posts: 980; Member since: Oct 24, 2009

@Griffin - I just have a few questions for you...seein as Verizon doesn't produce phones and don't govern what Samsung/HTC can or can't do why can't we point the finger at Samsung? How did Verizon's upper management drop the ball? How is Verizon at fault here? Are you suggesting that Verizon should have gone with a diff. phone manufacturer that wouldn't run out of touchscreens?

22. BlackberryUser

Posts: 609; Member since: Jun 26, 2009

I think he's simply saying that Verizon's managers should have gone over to HTC and started manufacturing phones with HTC to ensure the demand was meant, jk...

28. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Shut up with the poor planning statement. Is that the only thing you know how to say? No one is blaming, Griffin. You seem very bitter and I'm sorry they made you cry when you couldn't get your Incredible Droid or whatever, but fact is, Samsung DOES make the screens for these phones, and they AREN'T making enough. At least they are putting this out there rather than not saying anything. No blame, just information. Go whine to AT&T or something. I'm sure they'd be happy to have you.

6. trin

Posts: 88; Member since: May 11, 2010

I love VZW but their upper-management needs an OTA upgrade.

11. Dark Asgard

Posts: 44; Member since: Apr 01, 2010

It is the shortage of amoled screens from samsung, they cannot produce them as quick and htc cannot meet its quota therefore its mainly there fault, but its not like things are instantly and mine was said to come what may 5th and i got it april29 th so its not that far behind. Verizon is fine and the phone is also popular so its in high demand.

15. tuminatr

Posts: 1125; Member since: Feb 23, 2009

I bet they will have new motorola droids b4 incredibles

16. iheartblueberry

Posts: 78; Member since: Apr 26, 2010

Yes they will. In store that is. The Droid X is expected out soon and Motorola knows how to mass produce a phone.

17. macron2000

Posts: 81; Member since: Sep 07, 2009

It really is a matter of poor timing. And while I know everyone likes to defend the carrier of their choice, the thing is as customers, we don't have contracts or potential contracts with the manufacturers, we do with the carriers. So, when I hear people saying don't blame VZW blame Samsung/HTC, I'm not their customer. Thats not who I pay a bill to every month. I pay VZW, so, that's where ownership of this problem begings. Somtihing to Consider*****June was a big month for most of the carriers, all trying to get that next best device out to market (Evo, Iphone, etc.) Carreirs have known this would be a high demand period for a year almost, so you have to be prepared for this. Somthing else to Consider****Do you realize that VZW will be the ONLY carrier withouth a high end phone that doesn't have a front facing camera (again, timing and planing). Another thing to Consider****Samsung makes these suppossed screens for the Incredible correct? Well, Samsung has a high end phone releasing in the next couple of weeks, a month at the latest (Samsung Galaxy S) that will compete directly with the Incredible. If I'm Samsung, do I want revenue from a spare part, or would I like to rake in profits from the entire handset sale? Again, timing. Did no one see this coming? *****Now enter Moto, who will now rush a device to the market to offset some of this damage (Droid X) without it being really tested (all I will say here is remember the Storm...Blackberry that is). But in their haste to save the day, they go and announce that even though Droid X and Droid2 aren't even released yet, they are already obsolete (see moto's claim that they will be releasing a phone with 2GHZ Processor and more specs than you can shake a stick at). So as a customer, VZW biggest selling handset to date, the Droid, gets a short shelf life becasue these carriers are now really trying to make money. Why buy a handset that has been back ordered for a month, or a handset that is already "yesterday's news" before it even hits the market (allah the HD2 for T-Mobile with it's defunct, non upgradable Winmo 6.5 software)? ***One last thing, remember the Touch Pro2, and how VZW was about the only carrier that could never keep the device in stock, not so much because they sold more either (see article on Infosyncworld.com regarding TP2 popularity). So, we've been here before with VZW, someone just hit the panic button I believe.

18. CRICKETownz

Posts: 980; Member since: Oct 24, 2009

Another example of how someone who pays for a service feels that that entity they shell out money to should do the impossible. Verizon doesn't manufacture phones...they sell service. Wireless carriers collaborate with manufacturers to complete the package of offering cellular service. Now I know you're thinkin "no duh"...but your stance on how it is still Verizon's fault signals that you don't totally get it. Verizon has no say-so on how a phone is constructed or what goes into that process...so for you to sit there and say "because i pay my bill to Verizon...its still THEIR fault"...is kind of ridiculous. Has nothing to do with poor planning. There are no screens available for a full touchscreen phone...that's a breakdown between HTC/Samsung, not Verizon. How would Verizon predict that? Maybe I'm missin somethin here...but can somebody please help me understand this guy's rationale?

20. macron2000

Posts: 81; Member since: Sep 07, 2009

@Cricket, the concept or rationale is simple, its called accountability from a provider to customer standpoint. To that end, it is not my "stance" that VZW is at fault, but Samsung, nor HTC is accountable to VZW customers. What don't you get about that? I'm not identifying fault or blame but rather defining the line where accountability begins and ends. Furthermore, if you have binding agreement for service and said service is not rendered, then it negate the validity of said agreement. Stay with me here, the point of it all is timing. The numerous events that have taken place or said to be all leads up to questionable timing. And on a public forum, I'm totally in line to make such remarks. All this from the standpoint of a bill paying customer.

23. CRICKETownz

Posts: 980; Member since: Oct 24, 2009

Well...I got what you were saying...but what I don't get is why "the line of accountability" starts and ends with the carrier. That's the part that doesn't make much sense to me. Is it b/c you can walk into the store and deal with real ppl as opposed to walkin into a Samsung plant to voice your concerns. For example, you're a car salesman...a customer comes in lookin for a specific model car, they don't want any substitute but for some reason that make/model's production has been halted. The situation is out of your control...so what can you do? Customer points the finger at you (non-maker of the product)...you seriously mean to tell me that you're going to feel accountable? And if so how does that accountability manifest? Btw...you are entitled to your opinion, but so am i on this public forum.

26. cc16177

Posts: 312; Member since: May 09, 2010

Well put.

29. lovebuzz

Posts: 76; Member since: Oct 21, 2009

Macron2000 it's actually just called you being ignorant. Customer standpoint is you basically saying, "I don't care who's fault it is, I'm paying you so therefore my finger points at you" without even considering what is out of their control. I bet you wipe your ass with gold leafs huh? And nowhere in the customer agreement does it say that Verizon has to magically produce a phone regardless of the manufacturer's ability to actually provide them with said device. If there's a shortage, there's a shortage. You pay them every month because you are actually paying off the retail price of the phone you currently carry. Guess what that means? Verizon owes YOU nothing until you finish paying for the device you have now. They own you. Sooo yeah, you take your bill and stuff it.

24. Mr.Bozodic

Posts: 13; Member since: Mar 30, 2009

So does this mean if you ordered the incredible today you would get it July 12? I ordered one on May 30 and I'm still waiting

25. cc16177

Posts: 312; Member since: May 09, 2010

Good luck with that...

30. spsmyth

Posts: 1; Member since: Jun 16, 2010

Now pushed back to July 14th. I think that you have a situation with a phone maker who is used to manufacturing in bunches of 100,000. I don't know what the sales figures are, but they are probably better than that. I know that Samsung could be at fault, but I also feel that HTC maybe trying to eliminate the grounding problem that is causing touch screen issues for some Incredible and EVO owners. I'm a new VZW customer (coming off a Nexus One for TMO) and I got a Palm Pre Plus. Not a bad phone, but not enough features, etc. So, I called customer care and they were very nice to me. I purchased an Incredible, and I am able to keep my Pre past the 30 day guarantee. When I receive my Incredible, I can send my Pre back. I don't even know if they have ever had to make an accommodation like that to a customer before, but they did, and all I can say is I'm satisfied with the outcome.

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