Don't unlock the bootloader on the Motorola Moto X Pure Edition unless you want the warranty voided
posted by Alan F. / Sep 24, 2015, 9:29 PM
However, Motorola is saying that the warranty could still be considered in place if the bootloader is unlocked and the damage is an unrelated physical malfunction, such as a "bad volume rocker," or a "failed speaker." As long as there is no sign of physical abuse on the phone, honoring the warranty on such unrelated physical issues will be considered. According to the forum manager, "The key is that the problem can't be traced to software or abuse."
The same rules will apply to the MotoCare extended warranty. So if you are a modder, you still might be able to have coverage on some issues. This apparently will be decided on a case-by-case basis at Motorola's discretion.
source: Motorola via AndroidandMe
- Display 5.7" 1440 x 2560 pixels
- Camera 21 MP / 5 MP front
- Processor Qualcomm Snapdragon 808, Hexa-core, 1800 MHz
- Storage 64 GB + microSDXC
- Battery 3000 mAh
Makes you wonder why didn't they release a developers edition.
posted on Sep 24, 2015, 9:39 PM 1
Posts: 6031; Member since: Aug 06, 2013
Do you ever wonder why every other phone on the market doesn't release a developer edition? Or do you save all your asinine comments for the Motorola related articles?
posted on Sep 24, 2015, 11:49 PM 2
Posts: 4974; Member since: Mar 04, 2010
It's really not any different than any other product though. If I modify a product and it gets screwed up because of that, then that's on me, not the manufacturer. If someone unlocks the bootloader and screws up the device because of it, that's no different than if they'd dropped it and cracked the screen. That's not Motorola's fault, it's the user's. But it does say that defects unrelated to unlocking the bootloader will still be covered, so really they're fulfilling their obligation to the customer, covering their side of things. I know the 2013 had an official Developer Edition, and last year's Pure Edition was an unofficial DE, but I wonder if it was more of a headache for them than it was worth. I've never rooted or rommed any of my Android devices, I'm content with the customization available out of the box, so this is still my choice for my next phone.
posted on Sep 24, 2015, 11:54 PM 5
I agree, if you screw your phone up for tampering with the bootloader then you should be held responsible, not the manufacturer. I will give them the warranty part. I'm just curious as to why they didn't include a developer's edition of the phone this time around. I think they also had a DE for the Turbo on Verizon and another DE for the 2014 model I think. I usually don't unless it's for a useful feature like blocking ads.
posted on Sep 25, 2015, 3:48 AM 0
Posts: 4974; Member since: Mar 04, 2010
Nope, the only model for the Turbo that's at all different was the Best Buy variant in blue, but other than color the same phone. And like I said, the 2014 Pure Edition is considered by some to be a Developer Edition, it bypassed carriers and sent updates directly to the phone, like the XPE is going to do.
posted on Sep 25, 2015, 8:45 AM 0
Posts: 273; Member since: Aug 22, 2015
Only in U.S do they need to clarify this and make maybe not canceling your warranty if you root into a selling point, because in Europe there's a law saying they can't cancel the warranty for rooting unless they can prove it lead to physical damage.
posted on Sep 25, 2015, 2:50 AM 1
Posts: 9; Member since: Sep 17, 2015
America has something similar. Called the Magnusson-Moss Act. Doesn't explicitly refer to phones and rooting, but it boils down to manufacturers responsibility to prove that the consumers actions led to the issue in order to deny warranty claims.
posted on Sep 25, 2015, 8:57 AM 1
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