Consumer Reports says that the Samsung Galaxy S7 Active failed its test for water resistance



Consumers Reports
readers might have noticed the absence of the rugged Samsung Galaxy S7 Active from the not-for-profit magazine's list of recommended smartphones. The AT&T exclusive device, which is designed to withstand drops and falls better than the regular Samsung Galaxy S7, failed Consumer Reports' test for water resistance.

With an IP68 rating, the Samsung Galaxy S7 Active should be able to stay submerged in up to 5-feet of water for as long as 30-minutes, and come out of the water unscathed. The IP certification also rates how well the phone is protected from dust. To see if the Samsung Galaxy S7 Active would live up to its IP68 rating, Consumer Reports placed the device in a tank filled with just under 5-feet of water, pressurized to 2.12 pounds-per-square-inch. A timer was set at 30 minutes. After the timer went off and the phone was removed from the tank, green lines covered the screen, and bubbles were seen inside the back and front-facing camera lenses.

Following Consumer Reports' protocol, the test was repeated with a brand new Samsung Galaxy S7 Active. The result? Another test failure as the screen blinked on and off. Water was spotted on the SIM card holder and moisture could be detected in both camera lenses. Both tested phones never functioned properly again.

The Samsung Galaxy S7 and Samsung Galaxy S7 edge, both of which have the same IP68 rating as the Galaxy S7 Active, passed the water resistance test conducted by Consumer Reports. Those two models are at the very top of the magazine's smartphone rankings, and would have been joined there by the Galaxy S7 Active if the device did not fail the dunk test twice. Samsung says that it is investigating, and adds that it has received very few complaints about failed water resistance on the Galaxy S7 Active.


This isn't the first time that Consumer Reports refused to rank a smartphone because of a test failure. Back in 2011, the magazine refused to include the Apple iPhone 4 in its list of recommended smartphones because of "Antennagate." This issue caused the signal strength on the phone to drop when it was held in a certain manner. While the magazine did say at the time that the iPhone 4 had the sharpest display and best video camera on a phone, it continued to keep the phone unrated. It wasn't until the Apple iPhone 4s was launched the following year that the iPhone returned to the list of recommended smartphones published in Consumer Reports.

source: ConsumerReports

Related phones

Galaxy S7 Active
  • Display 5.1" 1440 x 2560 pixels
  • Camera 12 MP / 5 MP front
  • Processor Qualcomm Snapdragon 820, Quad-core, 2150 MHz
  • Storage 32 GB + microSDXC
  • Battery 4000 mAh

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105 Comments

1. Mxyzptlk unregistered

I was going to not recommend it for other reasons like being locked on AT&T or TouchWiz.

73. tedkord

Posts: 17311; Member since: Jun 17, 2009

Touchwiz phones make up 3 of the 4 top rated customer satisfaction models, and some of the top reviewed also. It's not a problem. Being locked to AT&T is a problem for those who don't want the carrier. Not meeting its IP68 rating is a serious problem. But let's be honest, you wouldn't recommend it because it's Samsung. But if the exact same phone had an Apple logo, you'd recommend it to everyone.

97. Mxyzptlk unregistered

Will you give it a rest? You sound like a broken record. You call me an Apple shill yet here you are doing the same thing with Samsung. The

86. tedkord

Posts: 17311; Member since: Jun 17, 2009

But, I'm glad to see you putting so much faith in CR suddenly. Then you'll accept their conclusion that the S7 is a better device than the iPhone 6s.

98. Mxyzptlk unregistered

You wish.

2. Subie

Posts: 2354; Member since: Aug 01, 2015

Something must've happened between pre-production models and the manufacturing of the final units that Consumer Reports ended up with. I hope Samsung reports publicly on what their "Investigation" actually reveals.

3. MrElectrifyer

Posts: 3960; Member since: Oct 21, 2014

Consumer report has made stupid conclusions in the past, including claiming the S6 bends just as easy as the iPhone 6+ whereas they didn't do the bend test where the structure gives out the easiest; at the volume rocker button layout. It's also where the force from your pelvis and leg will bend it when seated with it in your front pocket, and that's also where bend tests have shown it bend at. In this case, multiple other tests, including: - Washing machine tests (https://www.youtube.com/watch?v=u0fyuM8jokk ) - This user's fish tank camera test (https://www.youtube.com/watch?v=wS5DLhteuqQ ) - Global Tech's dunk test (https://www.youtube.com/watch?v=bssyQjoMdWU ) - etc. all show that consumer report's conclusion is false, the S7 Active does live up to its certification. They possibly had a defective unit.

75. tedkord

Posts: 17311; Member since: Jun 17, 2009

This is unrelated. The subjected the phones to the exact conditions Samsung claimed, and they failed. Not one, but two phones. Yes, the bend tests were poorly constructed. This one wasn't.

4. deviceguy2016

Posts: 826; Member since: Jun 16, 2016

This is such stupidity here, every make of device has a flaw during production one in 100 maybe less will have flaws nothing is perfect, ohhh God here come all the Samsung bashers now!! But this can happen to and Apple or android but Apple has no water resistance yet??

8. nctx77

Posts: 2540; Member since: Sep 03, 2013

What's funny is that the iPhone 6s/6s+ is more waterproof than this phone lol! To be a rugged phone, this is the biggest fail you can have! How is your rugged phone less rugged than your regular phone? LOOOOOOOOOL!!!!!

18. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

You mean this? http://www.macrumors.com/2015/09/28/iphone-6s-water-resistance-tests/ Neither the 6s or 6s Plus survived 4 feet of water for 2 minutes. CR tested the S7 Active at just under 5 feet for 30 minutes. It failed, but we don't know when they actually failed, and their screens were still on after being taken out, both iPhones went dead after 2 minutes. And the regular S7 and S7 Edge didn't,coming out of just under 5 feet of water after 30 minutes and working fine.

23. Mxyzptlk unregistered

There are youtube videos of the iphone surviving in water.

58. iushnt

Posts: 3086; Member since: Feb 06, 2013

Now in this era what ever we want could be searched in the internet. If we want to assure ourselves that Huawei is best, we can get lots of materials that prove Huawei is best or vice versa. However, my frens has been enjoying their water resistant s7 edge in swimming pool. In my place, Samsung had been providing warranty for water damage too, so Consumer Report news affect less to us. But again it might affect more to someone else. What's funny in this blog is that people who don't care about Samsung devices and use something else seem to be much bothered with this news. And my friends who actually own these devices just laughed wry the news.

76. tedkord

Posts: 17311; Member since: Jun 17, 2009

There were over 600 images of bent iPhone 6es, in addition to videos, including one of a child bending it in hand. What's you point (other than you hate Samsung).

83. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

There are YouTube videos of a lot of things, it doesn't prove them one way or another. Nctx77 was making a statement that the iPhone as waterproof, I was refuting it, and using Macrumors as a source to boot.

24. Mxyzptlk unregistered

There are youtube videos of the iphone surviving in water.

78. tedkord

Posts: 17311; Member since: Jun 17, 2009

You should stick yours in 5 feet of water for 30 minutes and video it, just to show them. Do it, if you're confident it's water proof.

85. VZWuser76

Posts: 4974; Member since: Mar 04, 2010

Felt the need to post this gem twice? I can understand why, it's a really good comment /s

101. deviceguy2016

Posts: 826; Member since: Jun 16, 2016

How many times are you going to post that?? How much did Tim Cook pay you commission to post that twice?? Maybe he will splurge a iPhone 5SE?? Maybe??? That's a FAT maybe???

87. deviceguy2016

Posts: 826; Member since: Jun 16, 2016

You have your head up something??? Apple is not water resistance at all ... Go read a great book and comeback when you know what your talking about

21. cherry.dev

Posts: 107; Member since: Apr 15, 2016

when several unit of 6 Plus bent everybody loses their mind. but if it's Samsung, "every make of device has a flaw during production one in 100 maybe less will have flaws nothing is perfect".

60. iushnt

Posts: 3086; Member since: Feb 06, 2013

As a neutral reader, I don't see any difference in the response. There were similar response then too and now as well

89. tedkord

Posts: 17311; Member since: Jun 17, 2009

Exactly. When CR found the iPhone 4 antennagate to be real, Apple fans slammed them, Android fans supported them. Now that they've found a Samsung issue, Android fans are slamming them, Apple fans supporting them. They're all hypocrites.

80. tedkord

Posts: 17311; Member since: Jun 17, 2009

Samsung isn't claiming that only nine people were affected. If Apple hadn't stated that, and had replaced the bent units without an issue, it would have died down.

5. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

According to Engadget, CR stated they had the phone in water for more than 30 mins

6. AlirezaMatrian1

Posts: 12; Member since: Jun 24, 2016

i dont use a s7 active now... but Samsung And Quality!!!? it's really a joke!

7. catze86

Posts: 731; Member since: Dec 07, 2015

Better than China and Patents.

12. ibend

Posts: 6747; Member since: Sep 30, 2014

better than Apple and Innovation.

16. AlikMalix unregistered

And the award for bringing Apple into a Samsung article goes again goes to.....

20. Unordinary unregistered

He's a troubled virgin who knows nothing but giving so much attention and energy to some company he'll never end up buying from. LOL oh how backwards this manbaby is

* Some comments have been hidden, because they don't meet the discussions rules.

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