Reception problems on iPhone 4 reported on by Consumer Reports

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Reception problems on iPhone 4 reported on by Consumer Reports
When it comes to getting to the truth on the iPhone 4, who better to listen to than Consumer Reports. After all, it is an impartial group-no Apple fanboys here-and has the money and time to really do the tests right. Did I say that they are impartial? CR tested three iPhone 4 units along with some other AT&T phones (no, not the BlackBerry 9800 smarty pants) in an RF isolation chamber that can create varying levels of signal strength from different carriers, and the results were what you might have expected. Yes, the iPhone 4 has a real reception issue. In fact, of all the handsets tested, it was the only one to have a loss of signal problem. It also debunks Apple's theory that software led to incorrect readings of signal strength since the consumer group says that tests "indicate that AT&T's network might not be the primary suspect." Consumer Reports also said that a little bit of duct tape placed on the lower left side of the unit will correct the problem. Finally, while CR did say that the iPhone 4 has the  "sharpest display and best video camera" of all of the handsets it tested, it will not rate the model until Apple comes up with a fix for the problem.

Apple iPhone 4 Specifications | Review

source: ConsumerReports

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37 Comments

1. zerglisk

Posts: 544; Member since: Feb 09, 2010

Let's see how Steve Jobs react to this finding... Dont worry, Consumer Report is also get hyped up by the rumors that blocking and grounding the antenna will drop ur call. Calm down, it's just a phone (where reception is not important, right?)

9. JeffdaBeat unregistered

The thing is, Apple never said the antenna problem would be solved with a software update. I think they counted on people seeing software update and fixing reception problems and hoped the folks would read a bit further. Apple said first and foremost in that press release that blocking the antenna of the iPhone will result in degraded service. They never said the software update would fix that. What they did say is a separate issue of the phone reading more bars than it should will be fixed. But that's for all iPhones, not just the iPhone 4. CR told us something that even Apple admitted...

2. jd829

Posts: 155; Member since: Feb 24, 2010

is there anything duct tape can't do?

3. PHONE_GEEK

Posts: 52; Member since: Feb 01, 2010

good point. lol

4. jamess661

Posts: 44; Member since: Sep 12, 2009

So does this mean that its never been at&t's fault this could be some good news for them. But really this wont change iphone lovers mind's on this phone it could catch fire while syncing or while recording an hd video and some would say there is no problem people with love it no matter.

5. networkdood

Posts: 6330; Member since: Mar 31, 2010

I've owned an HTC phone since 2007 and never looked back...

6. richk

Posts: 32; Member since: Jun 23, 2010

i want this phone so much but i want apple to come out with a re-design of the phone.

13. ukfan15

Posts: 14; Member since: Jul 02, 2010

why don't you just get an android device, it does all the same if not BETTER...and guess what?!?! NO RECEPTION ISSUE!!!!!

19. ace1122

Posts: 237; Member since: Mar 23, 2009

OR... Just get and older model of the phone. Its basically the same exact thing. Except it works.

22. richk

Posts: 32; Member since: Jun 23, 2010

hey why all the negs? I was thinking to get 3gs but i dont want 2nd hand for my new phone, and i dont really no anything about android ive had a ipod for last 5 years with 7 days of music on itunes so having an apple device convienent for me simple as that boys. im sure im not the only person like this.

24. richk

Posts: 32; Member since: Jun 23, 2010

dosent anyone else find it annoying that every 5 minutes theres a new andriod operraing system out?

25. nimo

Posts: 72; Member since: Jun 11, 2010

Yes I just hate when Software Houses release updates to better their software and improve usability for users free of charge at regular intervals. I'd rather wait 2 years and pay £2.99 on itunes to have my Ipod updated to do EXACTLY what it did before.

28. *HOVA*

Posts: 564; Member since: Dec 11, 2008

The iPhone 4 isn't the only iPhone you can get brand new. You can get a 3GS brand new from ATT as well...

30. rwolf1984

Posts: 536; Member since: Jun 06, 2009

Android is going to slow down the updates....in the future they will be annually or semi annually I wanted to get the iPhone 4 as well...the screen is amazing...but im very disappointed by the reception issue...i will get an EVO for work and hopefully they will fix this issue...the whole time it was apple not at&t...at&t has great coverage where i live

31. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

it's still atnt. it's because the iphone is on a GSM network, it doesn't handle the iphone well.

32. cc16177

Posts: 312; Member since: May 09, 2010

Um, what? Think of it this way... imagine going to buy a new computer and having them tell you that every time a new BETTER operating system came out you would automatically receive it OTA for free. How the F*** is that a bad thing?

7. Gowireless

Posts: 85; Member since: Feb 23, 2010

where r all the iphone fan boys at before this phone came out they were talking alot about how good there new iphone was going to be how it was going to kill the droid now since the iphone has been haveing so many problems there not saying to much DROID X 15TH bye bye iphone

8. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

The iSheep won't care about CR's findings. BAAAAAHAAAAA!

10. JDubreno005

Posts: 25; Member since: Jan 07, 2009

nice! and so so true

29. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Yea, who cares about the findings when you have the phone and aren't having any issues?

33. cc16177

Posts: 312; Member since: May 09, 2010

All of the iPhones have issues. If you read the article on CR it points out that the issue does not cut out your signal entirely but it reduces the reception, so certain people are not experiencing issues because the area they are in has a signal strong enough that even with the reduction, they still receive a signal. The new iPhone DOES have issues. You may not notice them because most people with iPhones just use the shiny back to put on make up, but when the time comes that your purse-dog gets run over by a bicycle and you need to call 911 but can't because you don't get a signal, you will notice the issue.

34. *HOVA*

Posts: 564; Member since: Dec 11, 2008

Well I have it and don't have these issues so I don't know what to tell you.

11. Flip7

Posts: 31; Member since: Nov 27, 2009

I waited to see if they would fix the problem but I waited to long so I got me an EVO I woow that was the best decision I've made, no drop calls n I can video chat fr anywhere....I love the EVO

12. Gowireless

Posts: 85; Member since: Feb 23, 2010

you should of got the X the evo does 30fps and thats all its going to be able to do plus the screens r comeing up on there the x does 60-65 fps

14. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

You buy something, then a better device comes out. You can't keep up! There will be a better smartphone than the DroidX in a few months.

16. Gowireless

Posts: 85; Member since: Feb 23, 2010

what the droid 2 lol dont matter its not going to get no better than the x tell we go 4g

18. CHEFJEFF

Posts: 147; Member since: Sep 22, 2009

First there was the Motorola Droid, now the Motorola Droid X, the HTC Droid Eris, now the HTC Droid Incredible, and so on and so on. There are phones in the works with 2ghz processors due out in the first quarter of 2011, there is no way to keep up with the technology, especially when your locked into a contract! Whatever you get now, something better will come out within 6 months tops. Bottom line, make a good choice, and be happy with what you got.

15. Gowireless

Posts: 85; Member since: Feb 23, 2010

I like the evo my self .the only thing you will find that you dont like is when your turning to the side to text with the long keyboard, it will hit the touch screen home buttons like return or home or search and will mess up texting thats gotta suck. X will not have this problem

17. Gowireless

Posts: 85; Member since: Feb 23, 2010

Iphone problems= reception issue and charging ports now catching on fire! we just tested a droid x vs an iphone 4 and verizons internet speed BLEWWWWWW the iphone away thats gotta suck! The reason the X is better= Bigger screen , faster internet, x's prossesor kills the iphone A4 processor! All in All why do we get bigger tvs, computer screens? why do we not want DSL internet or 56k cuz its slow?? we all want faster and Bigger and so do the ladies!! I hope the X Rocks out with it Sock out!

21. johnanth022583

Posts: 6; Member since: Jun 23, 2010

What do you know about being bigger for the ladies? I think they would prefer the droid X... lol

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